Ocotillo Apartments & Hotel

2.0 star property

Photo gallery for Ocotillo Apartments & Hotel

Front of property
Outdoor pool
Lobby
Reception
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
1711 W Bell Road, Phoenix, AZ, 85023
  • University of Phoenix-Northwest Learning Center
    ‪3 min drive‬
  • Happy Valley Towne Centre
    ‪8 min drive‬
  • Six Flags Hurricane Harbor Phoenix
    ‪11 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪28 min drive‬

Room options

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Basic Studio

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Phoenix

With a stay at Ocotillo Apartments & Hotel in Phoenix (Deer Valley), you'll be within a 15-minute drive of Grand Canyon University and Happy Valley Towne Centre. .This hotel is 10.2 mi (16.4 km) from Kierland Commons and 10.8 mi (17.4 km) from Mayo Clinic Hospital.

What's nearby

  • University of Phoenix-Northwest Learning Center - 3 min drive - 3.2 km
  • Happy Valley Towne Centre - 8 min drive - 9.9 km
  • Arizona State University-West Campus - 8 min drive - 8.9 km
  • Castles N' Coasters - 8 min drive - 9.9 km
  • Six Flags Hurricane Harbor Phoenix - 11 min drive - 12.7 km

Getting around

  • Northern Ave / 19th Ave Station - 15 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 28 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Manuel's Mexican Food - ‬13 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Carouns Restaurant - ‬3 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Ocotillo Apartments & Hotel

Suburban hotel in Phoenix with free parking
Ocotillo Apartments & Hotel offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers. This Phoenix hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 154 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks, housekeeping is provided on request, and irons/ironing boards can be requested.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and complimentary use of a nearby fitness facility.
Featured amenities include a business center and express check-out. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Pool

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Victory Inn Phoenix North
Victory Phoenix North
a Victory Inn & Suites Phoenix North Hotel Phoenix
a Victory Inn And Suites Phoenix North
Victory Inn
Ocotillo Apartments &
Ocotillo Apartments & Hotel Hotel
A Victory Inn Suites Phoenix North
Ocotillo Apartments & Hotel Phoenix
Ocotillo Apartments & Hotel Hotel Phoenix

Ocotillo Apartments & Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 177 out of 1007 reviews
Rating 8 - Good. 126 out of 1007 reviews
Rating 6 - Okay. 116 out of 1007 reviews
Rating 4 - Poor. 130 out of 1007 reviews
Rating 2 - Terrible. 458 out of 1007 reviews

5.0/10

Cleanliness

5.6/10

Staff & service

5.6/10

Amenities

4.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Property conditions & facilities
Quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Josuhe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Ninde

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here. They genuinely take pride in their property and it shows in the way they handle their business. They have a cut off time when it comes to receiving guests, so you don’t have to worry about staying next door to someone throwing a party or hoo ha when you have to wake up for work in the morning. The gate to the property for the most part remains closed. They have security on site 24-7 and you know your safety matters to each of the personnel working. The rooms are cleaned both in regards to the energy you feel walking in the door, and how spotless the floor and bathrooms are. I have not spotted a single insect since I’ve been here… not even one. The property landscape is maintained and well kept. The pool looks magical, and they even have a mini snack stop in the front office. Which is great if you want to keep older children from walking to the qt im search of snacks. I love it here and im greatful to all the employees who go above and beyond to make my stay truly comfortable.
Stayed 4 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I good
Stayed 1 night in Jan 2025

4/10 Poor

Muzey

Na
Stayed 2 nights in Jan 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was had cockroaches.. the picture was nothing like the room… felt very uncomfortable.. probably cuz of the price thou 😅
Stayed 1 night in Jan 2025

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a safe area, no staff on property. Overall horrible stay. No recommended
Stayed 1 night in Jan 2025

10/10 Excellent

Tashauna

Liked: Staff & service, property conditions & facilities, room comfort
My stay was awesome
Stayed 2 nights in Jan 2025

10/10 Excellent

Rodney

Stayed 1 night in Jan 2025

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well for starters I would like to say that they don't have roaches haven't seen one and on top of it the staff is very helpful seriously honestly and I'm black and this is coming from me
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveller
Liked: Staff & service
Disliked: Amenities
Don't let the appearance fool you. It is quiet and the price can't be beat.
Stayed 1 night in Jan 2025

6/10 Okay

Shayna

Stayed 5 nights in Jan 2025

6/10 Okay

Chris

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

crystal

Disliked: Staff & service
Stayed 3 nights in Jan 2025

2/10 Terrible

subash, san bruno

Smoke alarm is ringing when checked in. No one at front desk. Called sexy. He says he doesn’t have battery’s and suggest me to remove the alarm and sleep:(
Stayed 1 night in Jan 2025

2/10 Terrible

Preston

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful crack heads invading the property and guest rooms
Stayed 6 nights in Jan 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Sincere

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE ROACHES THAT FLY Was kicked out at 11am due to checking in early at 6a even tho we paid the early check in fee. Had security at our door at 11:20! And kept some of my deposit claiming the towels were too dirty! The room was dirty, when I went to pee a roach crawled from under the toilet seat right into my pee and the toilet bowel ! Awful management ! Awful place to stay ! Do not book here EVER
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
It was fine
Stayed 1 night in Jan 2025

6/10 Okay

crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

crystal

Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Forsan

Business traveller
Liked: Amenities
Disliked: Cleanliness
Not same as pictures,, sheep not tidy enough No furniture,, no towels Not clean
Stayed 3 nights in Jan 2025

2/10 Terrible

Jakari

Liked: Staff & service
Disliked: Property conditions & facilities
Had bugs do not book here
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathlynn

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025