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Embassy Suites by Hilton Phoenix Downtown North

3.5 star property

Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

Terrace/patio
Reception
Lobby
Indoor pool
Exterior

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar

Explore the area

Map
10 E Thomas Rd, Phoenix, AZ, 85012
  • Saint Joseph's Hospital and Medical Center
    ‪5 min walk‬
  • Heard Museum
    ‪12 min walk‬
  • Phoenix Art Museum
    ‪19 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Conference, Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Conference, Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds, Accessible (Roll-in Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Conference)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Conference)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(45 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed

9.2 out of 10
Wonderful
(43 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Balcony

FOUNDRE Phoenix

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1923)
The price is NZ$216
for 1 room
includes taxes & fees
17 Aug - 18 Aug
FOUNDRE Phoenix

About the area

Phoenix

With a stay at Embassy Suites by Hilton Phoenix Downtown North, you'll be centrally located in Phoenix, within a 10-minute walk of Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute. .This hotel is 0.8 mi (1.2 km) from Heard Museum and 1 mi (1.6 km) from Phoenix Art Museum.

What's nearby

  • Saint Joseph's Hospital and Medical Center - 5 min walk - 0.5 km
  • Barrow Neurological Institute - 9 min walk - 0.8 km
  • Heard Museum - 12 min walk - 1.0 km
  • Phoenix Art Museum - 19 min walk - 1.6 km
  • Phoenix Convention Center - 4 min drive - 3.4 km

Getting around

  • Thomas Rd - Central Ave Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬8 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Panera Bread - ‬1 min walk
  • ‪Fired Pie - ‬7 min walk
  • ‪Jamba - ‬8 min walk

About this property

Embassy Suites by Hilton Phoenix Downtown North

Hotel with free breakfast, a quick walk to Saint Joseph's Hospital and Medical Center
Embassy Suites by Hilton Phoenix Downtown North offers 242 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch LED televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 242 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Satellite programming and MP3 docking stations are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Salt River Tavern, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Phoenix? This hotel has 4604 square feet (428 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Salt River Tavern - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 32 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Salt River Tavern

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 4,604 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive late are required to contact the property prior to their arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Covered self parking fee: USD 32.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Embassy Suites by Hilton Phoenix Downtown North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 762 out of 1019 reviews
Rating 8 - Good. 160 out of 1019 reviews
Rating 6 - Okay. 44 out of 1019 reviews
Rating 4 - Poor. 30 out of 1019 reviews
Rating 2 - Terrible. 23 out of 1019 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Liked: Property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Ryon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property
Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean, safe place to stay with helpful friendly staff.
Stayed 1 night in May 2025

4/10 Poor

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t know I had to pay for parking and the site I booked it on never said. I will look for a hotel next time that does not charge for parking.
Stayed 1 night in May 2025

10/10 Excellent

Allyssa, miramar

Stayed 2 nights in Apr 2025

10/10 Excellent

Berenice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tyshonna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

8/10 Good

sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott, phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central phoenix location. It is near a light rail station. Staff were efficient and friendly. Rooms are comfortable and the breakfast was good
Stayed 3 nights in Apr 2025

8/10 Good

Steven, Casa Grande

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved our stay at Embassy Suites by Hilton in Phx Downtown North. The Building is beautiful and very close to the Parking Garage in a very clean and safe Plaza. The Front Desk Attendant was very pleasant and professional. He suggested we leave the car parked out front in order to unload the car before parking in the garage since the garage isnt connected to the hotel. He also gave us a room on the 10th floor with amazing city views. The Suite, #1021, was well appointed with a seperate livingroom and bedroom. The furniture was a bit dated but clean. The beds were perfect with a medium firmness and both rooms had large screen tvs for viewing. The Suite also had a mini fridge, microwave, coffee machine and sink upon entry. The only complaint would be the short toilet. It seemed smaller than most. As a 6'2" man I noticed the seat came up halfway between my ankles and knees. LoL. Finally, loved standing on the Balcony in the evening and taking in the sights and sounds of the city. Thanks for providing us with an Amazing stay in your Beautiful Hotel!
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Thin walls and roudy crowd

We had a big group of young guys stay next to us and party til 430am. We called security multiple times and still the noise continued. We all got a horrible night sleep due to the thin walls. Hotel seemed 75% empty yet they out a family next to a huge group of young roudy boys. Makes no sense.
Stayed 1 night in Apr 2025

10/10 Excellent

Detra, Elgin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean property
Stayed 2 nights in Apr 2025

10/10 Excellent

chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

8/10 Good

William

Stayed 3 nights in Apr 2025

10/10 Excellent

Jakaydria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional. The front desk team, attentive breakfast crew each morning and housekeepers were all great. We really enjoyed our stay, i thought the drink tickets were a nice touch although i didn't partake it was a nice gesture.
Stayed 3 nights in Apr 2025

8/10 Good

Raquel

Stayed 1 night in Apr 2025

6/10 Okay

Flor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great but due to construction next to the hotel, it was noisy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Our stay was great! We were on a trip for an NBA game and the hotel was very nice and spacious for our family of 4. We love the indoor pool for our kids and the breakfast was amazing! We didn’t get to use our complimentary drink voucher but maybe next time. The hotel is in a great area that’s not too far from the city and restaurants as well.
View from our hotel room!
Explore the city!
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great service
Stayed 3 nights in Mar 2025

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and restfull

The check-in and check-out process was seamless. The room was clean and well-maintained, and I felt very safe throughout my stay. I had an excellent night’s sleep and would highly recommend this property.
Stayed 2 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king suite was a really nice room! Spacious!!
Stayed 1 night in Mar 2025

10/10 Excellent

FRINCHISS, RICHARDSON

Liked: Cleanliness, staff & service, property conditions & facilities
Great!!
Stayed 2 nights in Mar 2025