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Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Free buffet breakfast
Property preview
Exterior
Outdoor pool
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot tub
  • Pool

Explore the area

View map
3401 E University Drive, Phoenix, AZ, 85034
  • Chase Field
    ‪7 min drive‬
  • Phoenix Convention Center
    ‪7 min drive‬
  • Arizona State University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(106 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(143 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9.6 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

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Free daily buffet breakfast

Holiday Inn Express & Suites Phoenix - Airport North by IHG

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.7 out of 5, Exceptional, 1,965 reviews
The price is NZ$171
includes taxes & fees
28 Sept - 29 Sept
Holiday Inn Express & Suites Phoenix - Airport North by IHG

About the area

Phoenix

Located in Phoenix (South Mountain), Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG is within a 10-minute drive of Arizona State University and Phoenix Convention Center. .This hotel is 5.6 mi (9 km) from Chase Field and 5.3 mi (8.6 km) from PHX Arena.

What's nearby

  • Arizona Mills Mall - 5 min drive - 7.9 km
  • Chase Field - 7 min drive - 8.3 km
  • PHX Arena - 7 min drive - 9.4 km
  • Phoenix Convention Center - 7 min drive - 9.8 km
  • Arizona State University - 8 min drive - 8.7 km

Getting around

  • 24th Street - Jefferson Station - 5 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • ‪Circle K - ‬15 min walk
  • ‪La Canasta Burrito Shoppe - ‬2 min drive
  • ‪SanTan Brewery & Pub - ‬7 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Xami Sushi - ‬2 min drive

About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Hotel in Phoenix with free breakfast and airport shuttle service
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers 114 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 114 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is included.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Guests are offered a complimentary buffet breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 75.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1187 out of 1717 reviews
Rating 8 - Good. 324 out of 1717 reviews
Rating 6 - Okay. 113 out of 1717 reviews
Rating 4 - Poor. 56 out of 1717 reviews
Rating 2 - Terrible. 37 out of 1717 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, property conditions & facilities
This hotel was incredible. From the moment we walked in, we loved it. The staff were so friendly and kind. The rooms were clean, comfortable and spacious. The gym was above average and we had great workouts. The breakfast was delicious! Even our 10 year old picky eater ate well and said good things! Thank you so much for a wonderful stay! We shall be back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming
Stayed 1 night in Jun 2025

8/10 Good

Bonnie

Travelled with family
Stayed 2 nights in Jun 2025

6/10 Okay

Gloria

Business traveller
The check in was inconvenient. I came for business and the room was booked with my bosses card. Although he sent copies of the card front and back and the filled out the form for incidental charges. They made my coworker and I wait about an hour to get checked in. The front desk clerk stated that they also needed copies of his ID front and back although he had already sent the front of his ID. Horrible service at the front desk.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lucieana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient with easy shuttle service to the airport
Stayed 1 night in Jun 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great when you need to take an early flight out of Sky Harbor Airport. The early morning shuttle was on time. The hotel staff was very helpful.
Stayed 1 night in Jun 2025

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was excellent. Soft pillows. Plenty of lighting and ice cold air conditioning during the record heat. The toilet and shower leaked. The Housekeepers room was directly across from us and the housekeepers would chat in the hall early in the morning while we tried to sleep. We didn’t get the complimentary breakfast on Sunday. All the food was gone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Velveth

Liked: Cleanliness, property conditions & facilities, room comfort
Staff was amazing. The shuttle service was a great service
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything here was great. Friendly staff, east shuttle to/from the airport, great breakfast, 24-hour pool, and clear rooms. Only downside is that Waffle House is the only restaurant in walking distance, so if you don't have a car, you have limited options. Would definitely stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

10/10 Excellent

Socorro

Stayed 1 night in Jun 2025

8/10 Good

Carrie

Stayed 1 night in Jun 2025

6/10 Okay

Lynda

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great price, close to airport but dank.

We arrived around midnight due to delayed flights. After being on an airplane for 13 hours we were exhausted. We were really looking forward to a good night’s rest but our room was so hot when we arrived it took an hour to cool it down. When rooms are closed up like that they smell musty.
Stayed 1 night in Jun 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in May 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JULIA, Holland

Stayed 1 night in May 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great that they offer a 24/7 shuttle bus service to and from the airport. Very convenient! Staff was also friendly and helpful. Room was spacious and clean
Stayed 1 night in Jun 2025

6/10 Okay

Martha, Saint Louis

Travelled with partner
Liked: Cleanliness, amenities
Good free breakfast. Staff is super & pleasant.
Stayed 1 night in Jun 2025

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location.
Stayed 1 night in Jun 2025