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Hotel San Carlos - Downtown Convention Center

3.0 star property

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Room, 2 Double Beds, City View
Front of property
Lobby
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

7.4 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

7.6 out of 10
Good
(30 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Phoenix

Hotel San Carlos - Downtown Convention Center is centrally located in Phoenix, a 3-minute walk from Phoenix Convention Center and 7 minutes by foot from Mortgage Matchup Center. .This historic hotel is 0.9 mi (1.4 km) from Chase Field and 6.2 mi (9.9 km) from Grand Canyon University.

What's nearby

  • Arizona State University - Downtown Phoenix - 2 min walk - 0.2 km
  • Phoenix Convention Center - 3 min walk - 0.3 km
  • Mortgage Matchup Center - 7 min walk - 0.6 km
  • Arizona Center - 7 min walk - 0.6 km
  • Chase Field - 8 min walk - 0.8 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Dog Haus Biergarten - ‬3 min walk
  • ‪Barrel & Bushel - ‬4 min walk
  • ‪Jacy & Dakota's - ‬4 min walk
  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 129 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a reception hall.
At Hotel San Carlos - Downtown Convention Center, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Phoenix? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 2 meeting rooms.
Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 413 out of 1014 reviews
Rating 8 - Good. 238 out of 1014 reviews
Rating 6 - Okay. 165 out of 1014 reviews
Rating 4 - Poor. 113 out of 1014 reviews
Rating 2 - Terrible. 85 out of 1014 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, amenities
This place was charming - it had character - history, etc.
Stayed 3 nights in Jan 2026

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Room was very clean, staff were friendly and helpful. We had a room over the pub, 4th floor, and that location was too loud for us. The city life was loud late into the night. The walls seem very thin at the hotel, we could hear the room next to us snoring all night. Very cool historical place and I’m glad we stayed there but I’m not we would again. I barely slept, but if city noises is something you can sleep through, it’s a great choice!
Stayed 2 nights in Jan 2026

10/10 Excellent

JULIA

Travelled with group
Liked: Cleanliness, staff & service, amenities
Awesome room, amazing staff, and everything was clean! Walking distance from the Van Buren which was awesome. My only complaint is that the hotel is freezing and there’s no thermometer or radiator in the room. Me and my girlies got low iron and we slept in a bile like hamsters to conserve body heat.
Stayed 1 night in Jan 2026

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities
The room was fine and the staff were courteous and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Super cute/quaint! nice staff and convenient to fun food options. Outside- typical downtown riff-raff and hipsters, felt uneasy coming from dark parking garage! Have to find parking!!
Stayed 2 nights in Jan 2026

8/10 Good

Lucille

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was good and desk clerk were friendly and helpful
Stayed 1 night in Jan 2026

6/10 Okay

Bryan

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It’s an old, quaint hotel. The bathroom is tiny, the walls don’t block any sound from adjoining rooms. However, it’s clean and the staff is excellent.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jesus

Stayed 2 nights in Jan 2026

10/10 Excellent

Beau Thomas

Stayed 1 night in Jan 2026

6/10 Okay

Eric

Stayed 1 night in Jan 2026

6/10 Okay

Vincent

Business traveller, Travelled with family
Disliked: Amenities
Dilapidated and lacking in many amenities: no parking, no breakfast, no (working) pool, no room temperature controls, no laundry. Multiple wacked out vagrants roaming the block including sleeping right outside the front door the ar
Stayed 1 night in Jan 2026

4/10 Poor

Daniel

Disliked: Staff & service, amenities
Staff was very slow checking in (30 minutes) and didn't seem well trained. Rooms to hot with no control. Very dated.
Stayed 1 night in Jan 2026

4/10 Poor

Robert, Show Low

Stayed 1 night in Jan 2026

8/10 Good

Carlos

Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service
Yes clean rooms .house keeper does a good job.
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

Stayed 3 nights in Jan 2026

8/10 Good

Tina

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel was great.... area around not so much
Stayed 1 night in Jan 2026

8/10 Good

Ran

Liked: Cleanliness, staff & service, amenities
Nice location
Stayed 2 nights in Jan 2026

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, amenities
Clean room fantastic guest service beautiful old well maintained historic downtown Phoenix hotel
Stayed 3 nights in Jan 2026

6/10 Okay

TIMOTHY

Business traveller
Liked: Cleanliness, staff & service
Nice towels, shampoo soaps, clean sheets. But Bed was FIRM. Felt like grandmas guest bed from 60yrs ago. Needs a comfort topper.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 2 nights in Jan 2026

10/10 Excellent

Joshua S

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location! Clean room!
Stayed 1 night in Nov 2025

8/10 Good

Mandy

Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Stayed 4 nights in Jan 2026

10/10 Excellent

jennifer

Business traveller
Location
Stayed 2 nights in Jan 2026