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Premier Inns Metro Center

2.5 star property

Photo gallery for Premier Inns Metro Center

Deluxe King, Non Smoking
Lobby
Lobby
Outdoor pool
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Business services

Explore the area

View map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Place, Castles N' Coasters
    ‪12 min walk‬
  • Place, Rose Mofford Sports Complex
    ‪14 min walk‬
  • Place, Arizona Canal
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Premier King, Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking

Deluxe King, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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  • Pool
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3.5 out of 5, Good, 709 reviews
The price is NZ$147
includes taxes & fees
17 May - 18 May
Stay7 Studios Hotel Phoenix

About the area

Phoenix

With a stay at Premier Inns Metro Center in Phoenix (North Phoenix), you'll be within a 15-minute drive of Grand Canyon University and Happy Valley Towne Centre. .This family-friendly hotel is 11.2 mi (18.1 km) from Phoenix Convention Center and 11.6 mi (18.7 km) from Chase Field.

What's nearby

  • Castles N' Coasters - 12 min walk - 1.0 km
  • Rose Mofford Sports Complex - 14 min walk - 1.2 km
  • Arizona Canal - 14 min walk - 1.2 km
  • Rose Mofford Dog Park - 1 min drive - 1.2 km
  • Grand Canyon University - 9 min drive - 9.4 km

Getting around

  • Glendale Ave / 19th Ave Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬2 min walk
  • ‪Lin’s Grand Buffet - ‬6 min walk
  • ‪Chick-fil-A - ‬12 min walk

About this property

Premier Inns Metro Center

Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 146 air-conditioned guestrooms. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including wireless internet access (surcharge) and an arcade/game room.
At Premier Inns Metro Center, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Premier Inns Metro Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 25 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Premier Inns Metro Center Phoenix

Premier Metro Center Phoenix

Premier Inns Metro Center Hotel

Premier Inns Metro Center Phoenix

Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.2
Rating 10 - Excellent. 486 out of 1438 reviews
Rating 8 - Good. 165 out of 1438 reviews
Rating 6 - Okay. 166 out of 1438 reviews
Rating 4 - Poor. 157 out of 1438 reviews
Rating 2 - Terrible. 464 out of 1438 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities
Greetings
Stayed 1 night in Feb 2026

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities
The pictures online do not reflect reality. Extremely outdated, dilapidated and dirty. No hot water, shower defective, stains on bedding and towels, uncomfortable bed and pillows, marks on walls, ceiling and carpet. The only thing that worked was the AC, but had to turn it off as could not sleep with the noise. Never again.
Stayed 1 night in Feb 2026

4/10 Poor

William

Disliked: Amenities
Homeless, no hot water
Stayed 5 nights in Feb 2026

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, amenities
Clean
Stayed 1 night in Feb 2026

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay.
Stayed 2 nights in Dec 2025

2/10 Terrible

Gary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Flooring had large gaps as if it had been flooded. Blanket on bed had cigarette burn holes. Bath room door could not be shut because of missing hardware and broken like someone had forced it open. Furniture looked has if was purchased at a thrift store. Walls had marks and damage. Towel hook was partially separated from wall. Sink drain smelled like sewer. The surrounding area was undesirable homeless, possible drug transactions and trash/litter. Would not recommend it to anyone
Stayed 1 night in Jan 2026

2/10 Terrible

Kandice

Stayed 2 nights in Jan 2026

2/10 Terrible

Rolay

Business traveller
Disliked: Amenities, property conditions & facilities
Entire place needs remodeling I was not satisfied
Stayed 1 night in Jan 2026

8/10 Good

Joe, Phoenix

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Joe, Phoenix

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Casey

Business traveller
Liked: Staff & service
Disliked: Amenities
Rooms wad big and relaxing to
Stayed 2 nights in Jan 2026

6/10 Okay

Joe, Phoenix

Good
Stayed 1 night in Jan 2026

2/10 Terrible

Qi

Stayed 3 nights in Jan 2026

2/10 Terrible

James

Stayed 3 nights in Jan 2026

10/10 Excellent

Kendra

Stayed 1 night in Dec 2025

10/10 Excellent

ashley

Stayed 1 night in Dec 2025

2/10 Terrible

Bethani

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hands down the worst motel I’ve ever stayed at. The experience starts before you even arrive; the street leading there is lined with shopping carts & groups of people hanging around, which immediately set off alarm bells. Pulling into the open parking lot I already felt uneasy about leaving my car overnight, but since the stay was non-refundable we pressed on. Check-in is done through a “night box” because the area is so rough you can’t enter the lobby. Fine, except the intercom didn’t work so we’re yelling through thick glass. To top it off, the man checking us in was unbelievably rude. Our room was clearly marked non-smoking, yet the smell of old cigarettes hit us instantly. Not “someone just smoked” but deeply embedded, years-of-smoke-in-the-walls bad. The room itself was bleak: bare walls, visible cords everywhere & the absolute minimum effort in furnishings. The bathroom felt straight out of a horror movie - dirty shower, toilet paper not even on the roll, cracked floors, no counter space & a pedestal sink. While the towels looked clean, spotting a flea on the wall & a cockroach disappearing into the cracked floor was truly the cherry on top. The bed had one thin sheet & one scratchy blanket covered in cigarette burns. Yes I checked for bed bugs - thankfully none, but that’s about the only positive. There’s a reason this place is nearly half the price of everything nearby. It makes Motel 6 feel like a luxury resort. If you have kids, stay far away. If I hadn’t been with
Stayed 1 night in Dec 2025

10/10 Excellent

June

Stayed 1 night in Dec 2025

10/10 Excellent

Starrenity

Stayed 1 night in Dec 2025

2/10 Terrible

Abigail

Stayed 1 night in Dec 2025

10/10 Excellent

Kristin

Stayed 1 night in Dec 2025

10/10 Excellent

Starrenity

Stayed 1 night in Nov 2025

4/10 Poor

Matthew

Stayed 2 nights in Nov 2025

10/10 Excellent

Terry

Stayed 1 night in Dec 2025

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Nov 2025