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Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property

Photo gallery for Staybridge Suites Phoenix - Biltmore Area by IHG

Property amenity
Room amenity
Exterior
Restaurant
Exterior

Popular amenities

  • Hot tub
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Phoenix Children's Hospital
    ‪3 min walk‬
  • Biltmore Fashion Park
    ‪4 min drive‬
  • PHX Arena
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, Kitchen

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, Kitchen

7.4 out of 10
Good
(3 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, 1 King Bed, Kitchen

9.2 out of 10
Wonderful
(29 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Kitchen

9.2 out of 10
Wonderful
(15 reviews)
  • 60 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(23 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

9.8 out of 10
Exceptional
(8 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Kitchen

9.6 out of 10
Exceptional
(30 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Phoenix

In the heart of Phoenix, Staybridge Suites Phoenix - Biltmore Area by IHG is within a 5-minute drive of Phoenix Children's Hospital and Biltmore Fashion Park. .This hotel is 2.6 mi (4.2 km) from Saint Joseph's Hospital and Medical Center and 2.7 mi (4.3 km) from Barrow Neurological Institute.

What's nearby

  • Phoenix Children's Hospital - 3 min walk - 0.3 km
  • Biltmore Fashion Park - 4 min drive - 4.5 km
  • Phoenix Convention Center - 6 min drive - 6.4 km
  • PHX Arena - 7 min drive - 6.8 km
  • Chase Field - 7 min drive - 6.8 km

Getting around

  • 24th Street - Jefferson Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Wren House Brewing Company - ‬3 min drive
  • ‪Tacos Huicho - ‬16 min walk
  • ‪Burger King - ‬15 min walk
  • ‪PCH Cafeteria - ‬10 min walk

About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Staybridge Suites Phoenix - Biltmore Area by IHG offers 106 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 106 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with premium TV channels provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Languages

Bosnian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per week (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 447 out of 668 reviews
Rating 8 - Good. 130 out of 668 reviews
Rating 6 - Okay. 47 out of 668 reviews
Rating 4 - Poor. 21 out of 668 reviews
Rating 2 - Terrible. 23 out of 668 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Emily

Stayed 1 night in Apr 2025

8/10 Good

satpreet s

Liked: Staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and tidy, great beds and linens, clean bathroom and kitchen! Quiet room. Breakfast was luke warm. Felt the need to wash dishes before using them. The pool was small and the hot tub dank. Staff was cheerful and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Lorrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every person that we had contact with that works for this hotel was extremely friendly. The breakfast area was immaculate. Food was great and staff kept everything filled and clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice! Would book again!!

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller

It was just okay.

I didn’t get the same room I reserved. I got a one room I’m supposed to get a suite a bedroom with 2 beds, a separate living space but nope it was not the correct room.
Stayed 2 nights in Apr 2025

4/10 Poor

Lizbeth

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Merilyn

Liked: Staff & service, property conditions & facilities
Worst part was the poor quality of food offered
Stayed 6 nights in Mar 2025

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two separate bedrooms was amazing for our stay. Breakfast was nice each morning.
Stayed 5 nights in Apr 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close to Abrazo heart hospital. Made sure we were comfortable in our room. The food in the dining area needs to be fresher. And kept fresh and warm.
Stayed 2 nights in Apr 2025

10/10 Excellent

ISMAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Quiet

We stayed for the night as our son had an appt very early at the Phoenix Children Hospital. The room was clean and had everything we needed. The following morning we had breakfast and it was good. They had variety of food to choose.
Stayed 1 night in Apr 2025

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Shayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and out
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location.
Stayed 14 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Reed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unfortunate

Recently had a 3 night stay. Refrigerator stopped working half way through and wasn’t able to be fixed before we left. On the last night, our car was hit in the parking lot right in front of a security camera. Manager was made aware the next morning and made no effort to assist with the video footage. It’s been a week and still have not heard even after several attempts to get in touch. They keep saying “someone will get in touch” but has yet to happen. Take your money elsewhere to a property that cares about their customers. Will stay elsewhere when we return.
Stayed 3 nights in Mar 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, nice pool, & good breakfast
Stayed 7 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Christopher R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

A good hotel for the price, with free breakfast and convenient location to major highways and the airport. Rooms were comfortable with kitchenette included.
Stayed 8 nights in Mar 2025

6/10 Okay

Ashley

Stayed 1 night in Mar 2025

10/10 Excellent

Judy Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved are stay 💕. It was close to the Spring Training and the Phoenix Suns stadium. We took a tour of the Grand Canyon and the guide picked us up at the Stay Bridge. It was a very nice, comfortable hotel.
Stayed 7 nights in Mar 2025