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The Phoenician, a Luxury Collection Resort, Scottsdale

5.0 star property

Photo gallery for The Phoenician, a Luxury Collection Resort, Scottsdale

9 outdoor pools, pool cabanas (surcharge), pool umbrellas
Property amenity
View from room
Lobby
Breakfast and lunch served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Parking available

Explore the area

Map
6000 E Camelback Rd, Paradise Valley, AZ, 85251
  • Scottsdale Fashion Square
    ‪19 min walk‬
  • Scottsdale Waterfront
    ‪3 min drive‬
  • Camelback Mountain
    ‪13 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

View from room

Deluxe Room, 1 King Bed, Non Smoking

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Pool View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking, Pool View

  • 107 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Pool View

Suite, 1 Bedroom, Non Smoking, Pool View

Suite, 1 Bedroom, Non Smoking, Pool View

  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking, Mountain View

  • 49 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Non Smoking, Pool View

Grand Room, 1 King Bed, Non Smoking, Pool View | Pool

Grand Room, 1 King Bed, Non Smoking, Pool View

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Queen Beds, Non Smoking

  • 599 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed, Non Smoking

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Kitchenette (Kitchenette)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking, Kitchenette (Kitchenette)

  • 107 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Kitchenette (Pool View)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking, Kitchenette (Pool View)

  • 107 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking

  • 107 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

View from room

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed (Hearing Accessible)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds (Hearing Accessible)

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

View from room

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Queen Beds (Hearing Accessible)

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

View from room

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

View from room

Room, 1 King Bed, Non Smoking, Mountain View

  • 49 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, Non Smoking, Pool View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Room, 2 Double Beds, Non Smoking, Pool View

  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Non Smoking, Pool View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Room, 1 King Bed, Non Smoking, Pool View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking, Pool View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Room, 2 Queen Beds, Non Smoking, Pool View

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking

  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | Living area

Presidential Suite, 2 Bedrooms, Non Smoking

  • 372 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living room

Executive Suite, 1 Bedroom, Non Smoking

  • 111 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Paradise Valley

When you stay at The Phoenician, a Luxury Collection Resort, Scottsdale in Paradise Valley, you'll be in the suburbs, within a 5-minute drive of Scottsdale Fashion Square and Camelback Mountain. .This family-friendly hotel is 6.8 mi (11 km) from Arizona State University and 6.8 mi (11 km) from Talking Stick Resort Casino.

What's nearby

  • Scottsdale Fashion Square - 19 min walk - 1.6 km
  • Scottsdale Waterfront - 3 min drive - 3.1 km
  • Desert Botanical Garden - 8 min drive - 6.8 km
  • Phoenix Zoo - 11 min drive - 9.8 km
  • Camelback Mountain - 13 min drive - 3.0 km

Getting around

  • Priest Dr - Washington Station - 11 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 20 min drive

Restaurants

  • ‪Fashion Square Food Court - ‬3 min drive
  • ‪Kona Grill - Scottsdale - ‬4 min drive
  • ‪Five Guys - ‬4 min drive
  • ‪Ebar - ‬4 min drive
  • ‪Nespresso Boutique - ‬4 min drive

About this property

The Phoenician, a Luxury Collection Resort, Scottsdale

Luxury hotel with 9 outdoor pools and a full-service spa
The Phoenician, a Luxury Collection Resort, Scottsdale offers 585 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Paradise Valley hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 10 outdoor tennis courts. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 24 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 585 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 9 outdoor swimming pools. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Stop by the hotel's restaurant, 19th Hole, for lunch, or grab snacks at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Paradise Valley? This hotel has 3655 square feet (340 square meters) of space consisting of a conference center and 40 meeting rooms. Self parking (subject to charges) is available onsite.
19th Hole - This restaurant serves breakfast and lunch.
The Marketplace - This coffee shop serves breakfast and lunch. Open daily.
The Phoenician Tavern - This pub serves lunch and dinner. Open daily.
Thirsty Camel - This bar specializes in southern cuisine and serves dinner and light fare. Open daily.
Kalio Kabobery - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (USD 28 per night)
  • Valet parking on site (USD 40 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 19th Hole
  • Kalio Kabobery
  • The Marketplace
  • The Phoenician Tavern
  • Thirsty Camel

Things to do

  • 10 outdoor tennis courts
  • 18-hole golf course
  • 24-hour pool access
  • 9 outdoor pools
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Games
  • Golf
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Hot tub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 9 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 40 meeting rooms
  • Business centre
  • Conference centre (3,655 square foot of space)

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 24 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height counter and sink (86 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat (45 centimetre high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (69 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (111 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 6 2025 to October 25 2025 (dates subject to change):
  • Golf course
  • Recreation facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 50.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 28 per night
  • Valet parking fee: USD 40 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Phoenician
Phoenician Hotel
Phoenician Hotel Scottsdale
Phoenician Scottsdale
The Phoenician Hotel Scottsdale
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Luxury Collection Resort Scottsdale
Phoenician Luxury Collection Resort
Phoenician Luxury Collection Scottsdale
Phoenician Luxury Collection
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
The Phoenician
The Phoenician a Luxury Collection Resort Scottsdale

The Phoenician, a Luxury Collection Resort, Scottsdale Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1003 reviews
Rating 8 - Good. 202 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jill

Stayed 1 night in Feb 2025

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view! Friendly staff! Food mediocre.
Stayed 2 nights in Feb 2025

8/10 Good

Tammi

Stayed 4 nights in Jan 2025

8/10 Good

Craig M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Tom

Travelled with group
Stayed 3 nights in Feb 2025

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Scott A

Liked: Cleanliness, staff & service
Pool area dirty
Stayed 6 nights in Dec 2024

10/10 Excellent

Matthew

Stayed 4 nights in Dec 2024

6/10 Okay

Dean

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Danielle G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first visit to Phoenician and check in was pleasant. Sarah, I think was her name was especially nice! It’s a beautiful property- with great views. Some feedback- better coffee in the rooms; check to make sure everything works when rooms turnover. And make the rooms smell fresh. Also, a Shuttle to and from Old town would be a nice touch, as well. Overall a very nice experience.
Stayed 4 nights in Dec 2024

8/10 Good

Lynn

Stayed 2 nights in Nov 2024

10/10 Excellent

MIN SUNG, Glenview

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

PEGGY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Drew Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

David, Northbrook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service
We stayed for two nights/one day at the Phoenician with our 4 and 6 yo kids. The reason my overall rating is not excellent is because the splash pad, waterslide and whirlpools were all broken the day we were there. The splash pads and whirlpools did get going midafternoon, but the waterslide remained out of order. The games room was available and we played some foosball, pool and air hockey, but two of the 4 arcade games were out of order. When travelling with two young kids....what else are you supposed to do with them in a fancy resort! The kids water area was the main reason we picked the Phoenician. The building itself is very nice, the rooms are large, the staff are incredibly kind and friendly and the food was delicious. Would I stay here again with my kids? No, unless there was a way to ensure the kid water activities area was fully functional. Would I stay here again with my partner, or on a friends trip? Yes.
Stayed 2 nights in Oct 2024

10/10 Excellent

richard, Belfair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The steak restaurant the fifth floor of the main hotel is one of the best I’ve ever had the pleasure of dining in. So Pool is expensive and gives you plenty of room to distance yourself while enjoying the water.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Beth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort! Very relaxing. The rooms are amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

Brandon

Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took the kids and grandkids for a three night trip (ages 2-68). A lot of activities at the resort for Labor Day weekend for the grandkids. Although it was hot, we enjoyed the pools and other special events. Short Uber ride to old town Scottsdale for evening meals. Staff at resort were great.
Stayed 3 nights in Aug 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, room comfort

Attentive Service & Good Restaurants

The service provided by all of the staff from the front desk to the restaurants was excellent. The rooms & pool area are due for an update.
Stayed 3 nights in Sep 2024

8/10 Good

Madeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the hotel for its rooms, amenities, and dining options. The Steakhouse, breakfast in the room and poolside snacks were great. The spa was also exceptional. The only reason we gave it a 4 star instead of 5 is because the front desk charged us $2157 on our 3rd day. When we asked them about it they said that they estimate what they think I would spend on my last day and they will credit me in 3-4 days. We had spent $900 on the spa and food prior to the charge. So they estimated 2.5 times that for my spending. It made no sense and so I gave them a 4 star review instead of 5
Stayed 3 nights in Sep 2024

10/10 Excellent

Tana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024