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Novotel Phuket City Phokeethra Hotel

5.0 star property

Photo gallery for Novotel Phuket City Phokeethra Hotel

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Creator video
1 bedroom, premium bedding, minibar, in-room safe
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
40/5 Chanajaroen Road, Tambon Talad Yai, Amphur Muang, Phuket, 83000
  • Place, Phuket Monkey School
    ‪1 min walk‬
  • Place, Phuket Weekend Market
    ‪10 min walk‬
  • Place, Limelight Avenue Phuket
    ‪12 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪38 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Bedrooms, Balcony

  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds, Balcony

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

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  • Parking included
  • Free Wi-Fi
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About the area

Phuket

With a stay at Novotel Phuket City Phokeethra Hotel in Phuket (Talat Yai), you'll be within a 5-minute drive of Phuket Weekend Market and Saphan Hin Mining Monument. .This family-friendly hotel is 2.5 mi (4 km) from Ratsada Pier and 2.7 mi (4.4 km) from Khao Rang Park.

What's nearby

  • Phuket Monkey School - 1 min walk - 0.0 km
  • Phuket Philatelic Museum - 9 min walk - 0.8 km
  • Phuket Weekend Market - 10 min walk - 0.9 km
  • Phuket Indy Night Market - 10 min walk - 0.9 km
  • Limelight Avenue Phuket - 12 min walk - 1.1 km

Getting around

  • Phuket Intl. Airport (HKT) - 52 min drive

Restaurants

  • ‪Estrela - ‬4 min walk
  • ‪Amor - ‬1 min walk
  • ‪The Fool Speakeasy - ‬1 min walk
  • ‪จ่วนเฮี้ยง เสี่ยวโบ๋ย - ‬2 min walk
  • ‪Lua - ‬4 min walk

About this property

Novotel Phuket City Phokeethra Hotel

Novotel Phuket City Phokeethra Hotel offers 180 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 180 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy local and international cuisine at Amor, a restaurant where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Amor - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Lua Lobby Bar - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Estrela Sky Lounge - Overlooking the ocean, this rooftop bar serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; THB 650 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amor
  • Estrela Sky Lounge
  • Lua Lobby Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
16 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 650 per person
  • Airport shuttle fee: THB 900 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Phuket Phokeethra Hotel
Novotel Phokeethra
Novotel Phuket Phokeethra Town
Novotel Phuket Phokeethra opening August 2016 Hotel
Novotel Phokeethra opening August 2016 Hotel
Novotel Phuket Phokeethra opening August 2016
Novotel Phokeethra opening August 2016
Novotel Phokeethra Hotel
Novotel Phuket Phokeethra (opening August 2016)
Novotel Phuket Phokeethra (opening September 2016)
Novotel Phuket Phokeethra (opening Octoberber 2016)

Novotel Phuket City Phokeethra Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 215 out of 354 reviews
Rating 8 - Good. 94 out of 354 reviews
Rating 6 - Okay. 31 out of 354 reviews
Rating 4 - Poor. 9 out of 354 reviews
Rating 2 - Terrible. 5 out of 354 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Hanspeter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Large rooms with connected rooms
Stayed 4 nights in Dec 2025

10/10 Excellent

Priya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Stayed 1 night in Dec 2025

10/10 Excellent

farnad

Stayed 2 nights in Dec 2025

10/10 Excellent

Kyle Jon

Liked: Cleanliness, staff & service, room comfort
Nice hotel overall
Stayed 2 nights in Dec 2025

6/10 Okay

YEHEZKEL

Travelled with family, Travelled with family and small children
We were family of seven
Stayed 3 nights in Dec 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel delivered in every respect to our needs - a great couple of days visiting the Old Town and local area
Stayed 2 nights in Dec 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness
Staff was courteous and helpful but hotel feels run down and the area is not very nice.
Stayed 2 nights in Dec 2025

6/10 Okay

James

Stayed 3 nights in Dec 2025

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was just right . Not a huge selection but all u need in one place. Omelet was very nice . The chef was always smiling at the omelet station and made it perfect . Also loved the local food at breakfast the soup station the most. Only let down was the coffee machines . The coffee is not good at all . Get rid of those machines .
Stayed 7 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
Excellent hotel, excellent services, breakfast very good. Right in the middle of Phuket old town. Easy access to excursions. Definitely a recommended hotel.
Stayed 7 nights in Nov 2025

8/10 Good

Rohit

Liked: Cleanliness, staff & service, amenities
Clean room, great location within old town, friendly staff, great breakfast but wifi was slow
Stayed 3 nights in Nov 2025

6/10 Okay

Nick

Travelled with family
Liked: Cleanliness, staff & service
Hotel was overall okay except the pool was closed for maintenance. Our kids were bummed because it was one of the amenities they were looking forward to.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 3 nights in Nov 2025

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location 15 min walk to old Town and 5 min walk to restaurants that were excellent and that the locals go to. 30 min walk to the beach. Clean room. Asian and western options for breakfast. Don’t miss the opportunity to try the Asian breakfast options they were great.
Stayed 3 nights in Nov 2025

8/10 Good

Edward, New York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room top bar and adjacent to an expansive local market. It would have been nice if they would have refunded the first of a 2-night stay because we missed out flight.
Stayed 2 nights in Nov 2025

10/10 Excellent

Abhishek

Stayed 3 nights in Nov 2025

10/10 Excellent

Nazira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the Executive room with 2 double beds. Very comfortable, room size was very good, the shower was amazing. Room was very clean, the staff were very nice and the breakfast had lots of options with a great coffee machine. A little pricy, but was worth it.
Stayed 2 nights in Nov 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent
Stayed 5 nights in Nov 2025

8/10 Good

Kevin, CALGARY

Travelled with partner
Liked: Cleanliness, amenities
Let's start with the staff, they are amazing, always smiling and very helpful. The hotel itself is ok but a bit dated, the Lobby, restaurant and bar areas are all very nice but the rooms could do with a facelift.
Stayed 3 nights in Nov 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

4/10 Poor

Gursheen

Travelled with family
Disliked: Cleanliness, amenities
Sure — here’s your revised version without the em dash: --- The hotel overall was good, but there were a few disappointments. There were very few amenities provided, such as no lotion or conditioner, so be sure to bring your own. Unfortunately, our room and bathroom were not cleaned during our stay, and we had to call the front desk to request fresh towels and a refresh of the washroom. For a 5-star property, I expected a higher level of service and attention to detail.
Stayed 2 nights in Nov 2025

8/10 Good

Nneka

Liked: Cleanliness, staff & service, property conditions & facilities
The AC worked well, much needed for the weather. The staff were polite. Room clean and bed comfy. Walking distance to old town.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

YOUNGSOOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was empty when we used it and it was nice a relaxing. Staff were friendly and attentive
Stayed 3 nights in Oct 2025