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SureStay Plus by Best Western Jonestown Lebanon Valley

2.5 star property

Photo gallery for SureStay Plus by Best Western Jonestown Lebanon Valley

Welcome to our reception area, featuring a central island counter with a mosaic tile design and pendant lights above.
Two single beds with white linens, a desk and chair, and a flat-screen TV.
Enjoy a meal in the hotel's dining area, featuring a buffet with a variety of food and drinks.
Relax in style with a comfortable sofa, armchair, and coffee table in our inviting lobby area.
Relax by the pool surrounded by a secure fence and enjoy the scenic views.

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
16 Marsanna Lane, Jonestown, PA, 17038
  • Appalachian National Scenic Trail
    ‪6 min drive‬
  • Fort Indiantown Gap National Guard Training Center
    ‪7 min drive‬
  • Hersheypark
    ‪27 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(19 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(43 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
2.8 out of 5, (267)
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includes taxes & fees
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About the area

Jonestown

Located in Jonestown, SureStay Plus by Best Western Jonestown Lebanon Valley is in the mountains, within a 5-minute drive of Swatara State Park and Hideaway Hills Farm. .This hotel is 3.2 mi (5.1 km) from Monroe Valley Golf Club and 3.3 mi (5.4 km) from Fort Indiantown Gap National Guard Training Center.

What's nearby

  • Swatara State Park - 13 min walk - 1.1 km
  • Appalachian National Scenic Trail - 6 min drive - 7.0 km
  • Fort Indiantown Gap National Guard Training Center - 7 min drive - 6.0 km
  • Hersheypark Stadium - 26 min drive - 32.4 km
  • Hersheypark - 27 min drive - 32.7 km

Getting around

  • Harrisburg Intl. Airport (MDT) - 36 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Mooses LZ - ‬2 min drive
  • ‪Swatara Coffee Company - ‬7 min drive
  • ‪Wendy's - ‬13 min walk
  • ‪Fredericksburg Eagle Hotel - ‬8 min drive

About this property

SureStay Plus by Best Western Jonestown Lebanon Valley

Hotel in Jonestown with free breakfast and a 24-hour fitness center
SureStay Plus by Best Western Jonestown Lebanon Valley offers 52 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Jonestown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 52 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a vending machine.
Grab a bite from the snack bar/deli serving guests of SureStay Plus by Best Western Jonestown Lebanon Valley. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 70 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap Hotel
Comfort Inn Valley-Ft. Indiantown Gap Hotel Lebanon
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Jonestown Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
SureStay Plus by Best Western Jonestown Lebanon Valley Hotel
SureStay Plus by Best Western Jonestown Lebanon Valley Jonestown

SureStay Plus by Best Western Jonestown Lebanon Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 350 out of 1007 reviews
Rating 8 - Good. 369 out of 1007 reviews
Rating 6 - Okay. 153 out of 1007 reviews
Rating 4 - Poor. 74 out of 1007 reviews
Rating 2 - Terrible. 61 out of 1007 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Beverly, PITTSBURGH

Travelled with partner
Liked: Cleanliness
our room was next to office. very noisy. very small but clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Stayed 4 nights in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and check in was easy!
Stayed 1 night in Apr 2025

10/10 Excellent

Fermin

Stayed 2 nights in Apr 2025

8/10 Good

dawn

Travelled with family
Liked: Room comfort
Disliked: Staff & service
The breakfast was not very good. The same stuff every day. Had to look someone up to make coffee. Leftovers from the day before. Just wasn't managed very well. We were to have our sheets changed midway through our stay. We stayed a week, but this never happened.
Stayed 7 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
I was there briefly overnight on a highway trip. Staff were kind and helpful. I was grateful to get a good rest. I grabbed some breakfast to eat later in the car.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie bresnan

Stayed 4 nights in Mar 2025

10/10 Excellent

Al

Stayed 1 night in Mar 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kenneth

Stayed 1 night in Mar 2025

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay again.

Check-in was a breeze. The host was very friendly and courteous.
Stayed 1 night in Mar 2025

8/10 Good

Peter T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, comfortable, clean, good breakfast, very convenient
Stayed 1 night in Feb 2025

8/10 Good

Dawn

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Jan 2025

4/10 Poor

Naura

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff at check in wasn't capable, the room assigned had a severely damaged floor. They agreeably moved us. Tap for payment did not show the amount clearly. When asked for a receipt, was told the computer was down for updating. The receipt was sent to me via email.
Stayed 1 night in Jan 2025

8/10 Good

Mechelle

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, and the breakfast was out of this world.
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was great, everything worked out great.
Stayed 1 night in Dec 2024

6/10 Okay

Walter

Liked: Staff & service
Disliked: Property conditions & facilities
Room was fairly clean but the flooring was in very poor condition. Tiles were cracked, separated, and lifting up. One bed had a dip in the center. The hot breakfast was not even warm at all. Waffle station, coffee etc were fine but not the eegs and sausage. Staff at check in and check out were very pleasant. Plenty of parking and outdoor appearance was good as well as the lobby and breakfast room.
Stayed 1 night in Dec 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the check in desk made me feel welcome and comfortable being at this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Being more than a hotel stay

It was a really nice place to stay when I was going through not a great time. It was the hotel a friend of mine paid for when I needed a place to go that was close to where I come from. No judgement from staff when I showed up again, only understanding.. thank you to the staff.
Stayed 1 night in Dec 2024

8/10 Good

dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to change rooms the 2nd day because of no heat, a plugged toilet and plugged sink. After that, we enjoyed our stay. Their breakfast was great. Something different every day
Stayed 8 nights in Nov 2024

2/10 Terrible

Jacqueline

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was extremely noisy. I called downstairs to complain and the noise continued. I couldn't take it anymore I walked downstairs to ask for my room to be changed and there was no one downstairs I waited and waited and realized there was no one downstairs to help me the next morning I went downstairs to complain and they had told me they had left for the night. So this means the person left at 10:00 p.m. and left the hotel unattended from 10:00 p.m. to 7:00 a.m.. very incompetent Hotel I will never stay there again
Stayed 1 night in Nov 2024