4/10 Poor
James
Travelled with family
6 Nov 2025
Due to the circumstances of the Penguins and Steelers games that weekend, we arrived for check in at 4pm while it began at 3pm, with a fully paid reservation. When it was our turn to check in the advisor at front desk provided us with a room key, when we walked in to our room there was someone there already, not very common, the hotel had over booked rooms, keys not working and rooms not clean, the hotel should be accountable on overbooked rooms during hockey and football games.
James
Stayed 2 nights in Oct 2025






















