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We had two rooms for two nights. We’ve stayed at the property before and as before, were very impressed.

This hotel was a pleasure in every way. I will return!

We booked this hotel for the location and the view, and neither of them disappointed: we were truly just steps away from Tower Bridge & the Tower of London, and had a fantastic view of the Bridge and the Shard. It’s also a short walk to the Uber boat, which was really fun for getting around the city. As for the accommodations themselves: the bed was extremely comfortable, had a nice crisp cotton duvet cover, and gave us good nights’ sleep; and the room itself was generally in good shape, though the woodwork and upholstery is getting a little bit shabby. There were no electrical outlets by the bedside tables, which was a bit of an inconvenience, since both of us travel with devices that we use as our alarm clocks. The room was not perfectly prepared for our arrival: the phone wasn’t working, there was an extra twin bed in the room that we hadn’t requested, and somebody’s little stuffed animal had been left in the room. However, when we asked for help with these issues, they were resolved within 20 minutes by very attentive staff. The concierge was extremely accommodating and helpful with a couple of things we asked about, including getting a taxi when it was time to depart. In April 2026, the lobby was under construction, which could be extremely loud during the daytime; however, we were out of the hotel for most of the day each day, so it didn’t inconvenience us badly. It’s not the finest hotel accommodation I’ve ever had in London, but we were satisfied with our experience.

There is not much of this hotel which is unique - It is a good value for its location

Fantastic location with easy access to most attractions. The complimentary breakfast included with our reservation was very good with a lot of variety. The only negative is the coffee-it was very bland.

Really great stay, very friendly helpful staff, good buzz and vibe about the place. Exec room and vip lounge a nice treat.