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Aparthotel

Coconut Hotel Boutique

3.0 star property

Photo gallery for Coconut Hotel Boutique

Outdoor pool
Terrace/patio
Interior entrance
Front of property
Interior

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Pool
  • Kitchen
  • Barbecue grill
  • Air conditioning
  • Outdoor space

Explore the area

View map
Calle 32 Norte, entre Av. 30 y Av. 35, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪8 min walk‬
  • Playa del Carmen Main Beach
    ‪13 min walk‬
  • Mamitas Beach
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (With Sofa Bed)

Free WiFi

Double Room (With Sofa Bed)

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room

Free WiFi

Superior Double Room

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property entrance

Villa Compound

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
Villa Compound

About the area

Playa del Carmen

Located in Playa del Carmen (Gonzalo Guerrero), Coconut Hotel Boutique is within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. .This aparthotel is 0.7 mi (1.2 km) from Mamitas Beach and 6.4 mi (10.3 km) from Xcaret Eco Theme Park.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 8 min walk - 0.7 km
  • Quinta Alegría Shopping Mall - 10 min walk - 0.8 km
  • Playa del Carmen Main Beach - 13 min walk - 1.1 km
  • Mamitas Beach - 13 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪El Fogon del May - ‬1 min walk
  • ‪Chiltepin Marisquillos - ‬4 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Birria - ‬3 min walk
  • ‪Fuego Santo - ‬2 min walk

About this property

Coconut Hotel Boutique

Aparthotel with a rooftop terrace, near Playa del Carmen Main Beach
Coconut Hotel Boutique offers 18 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include an outdoor pool.
Make yourself at home in one of the 18 guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided on a limited basis.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and barbecue grills.
Take advantage of the aparthotel's room service (during limited hours).
The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Room service (during limited hours) is available.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Limited room service

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with premium cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Rooftop terrace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Services and conveniences

  • Concierge services
  • Housekeeping (limited availability)
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 18 units
  • 3 floors

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: USD 60 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Villa Coral Hotel Playa del Carmen
Villa Coral Hotel
Villa Coral Playa del Carmen
Villa Coral Aparthotel Playa del Carmen
Coconut Hotel Boutique Playa del Carmen
Coconut Boutique Playa del Carmen
Coconut Playa l Carmen
Coconut Playa Del Carmen
Coconut Hotel Boutique Aparthotel
Coconut Hotel Boutique Playa del Carmen
Coconut Hotel Boutique Aparthotel Playa del Carmen

Coconut Hotel Boutique Reviews

Reviews

5.8
Rating 10 - Excellent. 12 out of 51 reviews
Rating 8 - Good. 8 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 11 out of 51 reviews
Rating 2 - Terrible. 14 out of 51 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Georgios

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad choise for all

Very old building and equipment. But Internet access. The breakfast was the most bad than i saw. U friendly staff. The reception only few hours. All the foto are fotoshot. Far from central. No soap, shampo and towers in the room. I ask and bring me soap and 1 tower only
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 6 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was a flood in my hotel they did not do anything about it my clothes was wet the pool was filled with dirty water television was not working air conditioning was not working they changed us to another room we had the same situation going on I decided to call Expidia that same night I emailed them some pictures and proof that the pictures Expidia has online for this hotel and information was not the reality I saw when I got there it was terrible do not waste your money going to the coconut hotel boutique It was the worst experience in Mexico service was horrible !!!!!! Maintenance was horrible everything about this hotel was horrible !!!!
Stayed 5 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Stayed 3 nights in Jan 2019

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Property conditions & facilities

Average but only a one night stay!

The hotel was very hard to find. The bedroom was basic but for one night you can’t complain especially for the price. However the bathroom is we’re it really let you down. The toilet wouldn’t flush, there was no running water and it was very dated. Reception staff was friendly enough and the free WiFi was average. Overall for the price it’s not all bad but you couldn’t stay for longer than a night until they fix their shower and toilet issues.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
TV Channel package for locals. Only stations were CW (Awful) BYU TV (Awful) and 3 Fox Sports (College Only Repeats). Water problems 6 out of 27 days. Wi-fi problems but rectified prior to check out. Good quite location. But overall for the price you cannot complain! Can expect much
Stayed 25 nights in Nov 2018

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for very cheap

I was pleasently surprised at how beautiful this place was for how cheap the room was. The staff were so helpful, the area was within walking distance to bus stops, restaurants, 5th ave, the Cozumel ferry...it was perfect

10/10 Excellent

Kathy, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorable place!

I loved this place! It was beachy, had a pool, friendly staff, and very clean.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel. Recently renovated with a small pool. The kitchen was great, and a 10 min. walk to 5th Ave. Very clean.

2/10 Terrible

tara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEWARE DO NOT STAY!!!!! SCAM!!!!!

DO NOT STAY!!!!!! the lady who runs the hotel is a total scam artist!!! i couldn't read all reviews until now and i wish i did! because i would never have stayed. she tried the same thing with me about asking for extra money at check in, then claimed i owed $50 in damages for broken plates.. i recorded the room on my phone as proof that there was no damages and then she came to demand money and i have her on camera saying i broke them and then changing her story saying the damages were for towels left on the floor... she was a total nightmare from the second we got there. was always trying to find a way to make us pay $50 cash. she lashed out at my boyfriend and almost broke his phone because we wouldn't pay her cash. we were also told it was pet friendly and said online it was pets stay free then also tried to charge $20 a day for 6 days on top of the booking when i had proof if was free. my dog is a service dog and she said he needed to be in a cage or couldn't stay but who travels with a cage for service dogs?!? the place smelt like mold and mildew. paper thin walls. most UNCOMFORTABLE bed ever. this is by far the worst hotel I've ever stayed at. I'm filing an official complaint as she harassed my boyfriend and i so badly that we had to leave half way through our stay. she also let her self in our room while we weren't there and would knock on our door every day to ask for money for something else. DO NOT RISK STAYING HERE!!!!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Very basic accommodation

All the furniture was made from used pallets and the bed that has no boxspring was very hard. It was clean and well maintained but very basic no frills accommodation.

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our adventures

Was excellent

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

I went to the hotel knowing the price on hotels.com. The lady at reception asked for double the amount to stay. I said i would just book online then and asked to use the Wi-Fi. She said she didn't know the password, so i said I'd take my bags and go across the street. Then she said she would give me the password. I booked and paid online. She said I did not pay and had to give her an extra $50. I immediately got on the phone with hotels.com, as soon as I did then she said it's ok, it's ok.. Then she locked our luggage in the office! What else.. Bathroom smelled like sewage, killed a giant cockroach, kitchenette with no utensils or dishes lol.. Just don't stay here if you have another option. My vrbo got denied last minute so I was stuck with no options. I managed for a night and left. Sketchy central.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

No hot water,and UNDER RENOVATIONS = NOISY + DIRTY

Don't go here - Maybe next year but right now it is a noisy and dusty place. On top of hearing hammer-drills being misused at 8am, you will also hear the staff yelling at each other. My room had a layer of plaster dust everywhere, leaving marks on my bags and clothes. Just Don't Go...

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, la habitación excelente y la ubicación.
Stayed 4 nights in Jul 2019

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
La alberca muuuuuuuy sucia, la gente que atiende muy grosera, no son mexicanos y se creen dios, el desayuno que dan no es suficiente y si preguntas o pides más mantequilla te dicen que raspes el papel por qué ya no traerán, ni servilletas te dan, son muy groseros
Stayed 1 night in May 2019

6/10 Okay

LachoTV, Villahermosa

Travelled with partner, Travelled with group
Disliked: Cleanliness
El precio está muy accesible pero estaba sucio y la cama demasiado mala, no pudimos descansar bien, nunca cambiaron nuestras toallas, lo unico positivo sería el precio
Stayed 5 nights in Apr 2019

4/10 Poor

Blanca

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Mi puerta tenía problemas para cerrar, tuvimos problemas con el agua, 2 días sin Internet, no había suficientes cobijas ni toallas.
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No volveria. El baño no funcionaba bien. Te metias a bañar y el agua se salia hasta la recamara. Lo unico bueno fue la alberca.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente actitud y el lugar esta muy bien para el precio. Lo recomiendo mucho
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2019