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Get an overview of this hotel
Comfortable hotel near the beach

Popular property highlights

Free WiFi
Smoke-free property
24-hour front desk

A stay at Isabella Boutique Hotel places you in the heart of Playa del Carmen, within a 5-minute walk of Quinta Alegría Shopping Mall and Quinta Avenida. This beach hotel is 0.3 mi (0.5 km) from Mamitas Beach and 0.5 mi (0.8 km) from Central Square.

Make yourself at home in one of the 20 air-conditioned guestrooms. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and complimentary bottled water, and housekeeping is provided daily.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar.

Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 20
  • Number of floors - 4
  • Number of buildings/towers - 2
  • Airport transport (surcharge)
  • Barbecue grill(s)
  • Garden
  • Picnic area
  • 24-hour front desk
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Number of beach bars - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Couples/private dining
  • Wheelchair accessible: No

Internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Italian
  • Spanish
  • Catalan

Room Amenities

Isabella Boutique Hotel offers 20 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning
  • Room service (limited hours)
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Ceiling fan
  • Designer toiletries
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Shower only
  • In-room safe (laptop compatible)
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1

Where to Eat

Isabella Boutique Hotel has a restaurant on site.

Late night fare is available from room service (during limited hours).

Nearby Things to do

  • Ecotours nearby
  • Boat tours nearby

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets stay free
  • Dogs and cats only
  • Service animals welcome

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Pets allowed (no fees)

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Airport shuttle fee: USD 30 per person (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Isabella Boutique Hotel Playa del Carmen
  • Isabella Boutique Playa del Carmen
  • Isabella Boutique Hotel Playa del Carmen
  • Isabella Boutique Playa del Carmen
  • Hotel Isabella Boutique Hotel Playa del Carmen
  • Playa del Carmen Isabella Boutique Hotel Hotel
  • Hotel Isabella Boutique Hotel
  • Isabella Boutique
  • Isabella Playa Del Carmen
  • Isabella Boutique Hotel Hotel
  • Isabella Boutique Hotel Playa del Carmen
  • Isabella Boutique Hotel Hotel Playa del Carmen

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-in and contactless check-out are available.

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