Maroma, A Belmond Hotel, Riviera Maya Playa del Carmen, MEX - Best Price Guarantee

Room type	Options	Nightly price	Book
Suite, Garden View (Master) 77 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 King Bed 829-sq-foot room, furnished patio with garden and pool views Layout - Separate sitting area Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with premium channels Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking, pet friendly Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Suite, Ocean View (Master) Room with view 57 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 King Bed 614-sq-foot room, furnished patio with beach and ocean views Layout - Separate sitting area Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with premium channels Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking, pet friendly Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Deluxe Room, Ocean View Room with view 35 square metres 2 Twin Beds 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.8 2 Twin Beds or 1 King Bed 377-sq-foot room, furnished patio with beach and ocean views Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with premium channels Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippers Practical - Clothes dryer, laptop-compatible safe, and free newspaper; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking, pet friendly Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Junior Suite, Ocean View Room with view 47 square metres 2 Twin Beds 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 2 Twin Beds or 1 King Bed 506-sq-foot room, furnished patio with beach and ocean views Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with premium channels Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking, pet friendly Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Deluxe Room, Garden View 35 square metres 1 King Bed 2 Twin Beds (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.8 1 King Bed or 2 Twin Beds 377-sq-foot room, furnished patio with garden and pool views Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with premium channels Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippers Practical - Clothes dryer, laptop-compatible safe, and free newspaper; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking, pet friendly Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Suite, 2 Bedrooms, Oceanfront (Plunge Pool) Room with view 110 square metres 1 King Bed and 2 Twin Beds (Extra beds available: Cot) Room sleeps 5 guests (up to 4 children) Room cleanliness: Exceptional! 4.8 1 King Bed and 2 Twin Beds 1184-sq-foot room, furnished patio with beach and ocean views Layout - Dining area and sitting area Relax - Private pool; in-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with premium channels Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking, pet friendly Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Villa, 2 Bedrooms, Oceanfront (Plunge Pool) Room with view 106 square metres 2 King Beds (Extra beds available: Cot) Room sleeps 5 guests (up to 4 children) Room cleanliness: Exceptional! 4.8 2 King Beds 1141-sq-foot room, furnished patio with beach and ocean views Layout - Bedroom, dining area, and sitting area Relax - Private plunge pool; in-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with premium channels Food & Drink - Kitchenette with stovetop, cookware/dishware, espresso maker, and refrigerator (on request) Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking, pet friendly Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Junior Suite, Garden View 54 square metres 1 King Bed 2 Twin Beds (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 King Bed or 2 Twin Beds 581-sq-foot room, furnished patio with garden views Layout - Separate sitting area Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV, premium channels, and iPod dock Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking, pet friendly Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Villa (Maroma) 4 King Beds (Extra beds available: Cot) Room sleeps 10 guests (up to 8 children) Room cleanliness: Exceptional! 4.8 4 King Beds Features a private furnished patio Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with premium channels Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers Practical - Clothes dryer, laptop-compatible safe, and free newspaper; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Suite (Wellness) 62 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 King Bed 667-sq-foot room, furnished patio with garden and pool views Layout - Dining area and sitting area Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with premium channels Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking, pet friendly Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Suite, 1 Bedroom, Oceanfront (Plunge Pool) Room with view 83 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 King Bed 893-sq-foot room, furnished patio with beach and ocean views Layout - Dining area and sitting area Relax - Private pool; in-room massage available Internet - Free WiFi Entertainment - Flat-screen TV, premium channels, and iPod dock Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking, pet friendly Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Suite, 1 Bedroom, Private Pool, Oceanfront Room with view 86 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 King Bed 925-sq-foot room, furnished patio with beach and ocean views Layout - Dining area and sitting area Relax - Private pool; in-room massage available Internet - Free WiFi Entertainment - Flat-screen TV, premium channels, and iPod dock Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking, pet friendly Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Suite, 2 Bedrooms 104 square metres 2 Twin Beds and 1 King Bed (Extra beds available: Cot) Room sleeps 5 guests (up to 4 children) Room cleanliness: Exceptional! 4.8 2 Twin Beds and 1 King Bed 1119-sq-foot room, furnished patio with beach and pool views Layout - Dining area and sitting area Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV, premium channels, and iPod dock Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking, pet friendly Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Villa, 2 Bedrooms, Oceanfront (Pool) Room with view 106 square metres 2 King Beds (Extra beds available: Cot) Room sleeps 5 guests (up to 4 children) Room cleanliness: Exceptional! 4.8 2 King Beds 1141-sq-foot room, furnished patio with ocean views Layout - Bedroom Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with premium channels Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - 2 bathrooms, bathtub or shower, bathrobes, and slippers Practical - Clothes dryer, laptop-compatible safe, and free newspaper; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Suite, 1 Bedroom, Oceanfront Room with view 61 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 King Bed 657-sq-foot room, furnished patio with ocean views Layout - Separate sitting area Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with premium channels Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking, pet friendly Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Fitness facilities
Hair salon
Concierge services
Gift shops or newsstand
Shopping on site
Total number of rooms - 72
Number of floors - 2
Number of buildings/towers - 16
Airport transport (surcharge)
Conference space
Laundry facilities
Television in common areas
Garden
Free breakfast
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Porter
Express check-out
Dry cleaning/laundry service
Limo or Town Car service available
On private beach
Internet access - wireless
Full-service spa
Spa treatment room(s)
Meeting rooms
Wedding services
Express check-in
Designated smoking areas
Pool umbrellas
Airport transport
Grocery/convenience store
Free WiFi
Year Built – 1980
Number of restaurants - 2
Conference space size (feet) - 377
Conference space size (meters) - 35
Number of meeting rooms - 2
Number of outdoor pools - 1
Designated smoking areas (fines apply)
Parking (limited spaces)
Free self parking
Free valet parking
Computer station
Number of bars/lounges - 2
Number of beach bars - 1
Daily
Luggage storage
Beach umbrellas
Beach sunloungers
Pool sunloungers
Beach towels
24-hour fitness facilities
Terrace
Free cooked-to-order breakfast
Free full breakfast
Babysitting or childcare (surcharge)
Internet access
Games
Private picnics
Art gallery on site
Vegetable garden
Banquet hall
Uncovered parking
Uncovered parking
Gated community
Outdoor furniture
Walkway to water
Food and water bowls
Vegetarian breakfast available
Vegan menu options available
Vegetarian menu options available

Family Friendly Amenities

Family property
On private beach
Number of outdoor pools - 3
Free WiFi
Outdoor tennis courts - 2
Grocery/convenience store
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Refrigerator (on request)
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
French
Italian
Spanish
Portuguese

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Room Amenities

Maroma, A Belmond Hotel, Riviera Maya offers 72 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished patios. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Free newspaper
Minibar
Coffee/tea maker
Daily housekeeping
Hypo-allergenic bedding available
Phone
Bathrobes
Free toiletries
Hair dryer
Ceiling fan
Espresso maker
Room service (24 hours)
Designer toiletries
In-room climate control (air conditioning)
Patio
Premium bedding
Room service
Iron/ironing board (on request)
Turndown service
Free bottled water
Premium TV channels
Wireless internet access
Access via exterior corridors
In-room childcare (surcharge)
Internet access (complimentary)
In-room massage available
Slippers
In-room safe (laptop compatible)
Cable TV service
Flat-panel TV
Free WiFi
Down comforter
Pillow menu
Bathtub or shower
Balcony or patio
Furnished patio
Connecting/adjoining rooms available
Free cots/infant beds
Portable fan
Dryer
Towels provided
Linens provided
Highchair
Fan
Housekeeping on request
Toaster oven
Soap
Shampoo
Toilet paper
Local maps
Window screens
Guidebooks or recommendations
Electrical adaptors/chargers
Children's dinnerware
Baby bath
Eco-friendly cleaning products provided
Eco-friendly toiletries
LED light bulbs
Deck or patio
Wardrobe
Toothbrush and toothpaste available on request
Change of towels (on request)
Change of bed sheets (on request)
WiFi speed - 500+ Mbps (good for 6+ people or 10+ devices)

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.

Casa Mayor - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Freddy's Bar - This cocktail bar specializes in Mexican cuisine and serves lunch and dinner. Open daily.

Woodend by Curtis Stone - This beach restaurant serves dinner only. Open daily.

Bambuco - This beachfront cocktail bar specializes in Mexican cuisine and serves lunch only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to do

Snorkelling nearby
Kayaking nearby
Parasailing nearby
Windsurfing nearby
Ecotours nearby
Free bicycles on site
Fitness classes on site
Pilates classes on site
Sailing on site
Scuba diving on site
Volleyball on site
Horse riding nearby
Water sports equipment

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 9
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 5
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Steam room in spa
Thai massage
Reflexology
Sports massage
Detoxification wrap

Accessibility

Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Upper floors accessible by stairs only
Well-lit path to entrance

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Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
Rollaway/extra beds are available for MXN 129.0 per night.
Free cribs (infant beds)!

Pet Policy

Pets allowed for an extra charge of MXN 4000 per pet, per stay, plus a deposit of MXN 4000 per stay
2 total (up to 11 lbs per pet)
Food and water bowls are available
Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond).

No lifts

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards

Car recommended

Events/parties allowed

Staffed front desk

Carbon monoxide detector

Smoke detector

LGBTQIA friendly

Children stay free - maximum age 11

Credit card pre-authorisation

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines Belmond Protects (Belmond)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Food service has been amended for enhanced safety

Reservations are required for on-site COVID-19 testing

Property does not require health documentation at check-in

Humane animal treatment

Fees

You'll be asked to pay the following charges at the property:

Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: MXN 3200 per vehicle (one-way, maximum occupancy 4)
Pet deposit: MXN 4000 per stay
Pet fee: MXN 4000 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MXN 129.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Belmond Maroma
Belmond Maroma Resort
Belmond Resort
Maroma Belmond
Maroma Resort
Maroma Hotel Playa Del Carmen
Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen
Maroma Resort Spa

We should mention

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

A car is recommended for transportation to and from this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Awards & Affiliations

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Belmond Maroma Resort & Spa

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Get an overview of this hotel
Hotel with private beach, full-service spa

Popular property highlights

Languages spoken

Belmond Maroma Resort & Spa

Hotel Amenities