Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property

Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Outdoor wedding area
Privilege Romance Suite | Living area
2 outdoor pools, pool umbrellas
Sundeck
Indoor wedding

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Tres Rios Ecopark
    ‪7 min drive‬
  • Maroma Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

Privilege Junior Suite Adults Only

8.4 out of 10
Very good
(5 reviews)
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Privilege Romance Suite

  • Sleeps 2
  • 1 King Bed

Maya Superior Deluxe Sea View

8.0 out of 10
Very good
(6 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

Maya Superior Deluxe

9.0 out of 10
Wonderful
(92 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

With a stay at Ocean Maya Royale - Adults Only - All Inclusive in Playa del Carmen (Riviera Maya), you'll be within a 15-minute drive of Maroma Beach and Tres Rios Ecopark. .This all-inclusive property is 7.9 mi (12.8 km) from Playa del Carmen Main Beach and 12.1 mi (19.5 km) from Xcaret Eco Theme Park.

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 3.6 km
  • Gran Coyote Golf - 7 min drive - 6.4 km
  • Tres Rios Ecopark - 7 min drive - 3.5 km
  • Playa Xcalacoco - 9 min drive - 7.7 km
  • Maroma Beach - 13 min drive - 9.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 320 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Hacienda, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 2013 square feet (187 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Blue Moon - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1380 out of 2279 reviews
Rating 8 - Good. 529 out of 2279 reviews
Rating 6 - Okay. 213 out of 2279 reviews
Rating 4 - Poor. 77 out of 2279 reviews
Rating 2 - Terrible. 80 out of 2279 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nota E., philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact that they have a microwave because I’m all about hot food! Pool bar was fabulous! Kendall is a national treasure! Protect him at all cost.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeremey William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort, not too crazy. Highly recommend Privilege package’s
Stayed 4 nights in Apr 2025

10/10 Excellent

Dora

Stayed 4 nights in Apr 2025

10/10 Excellent

Walter Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is most friendly and best manners, food was great, good beach and pools. Lovely place at a good price
Stayed 5 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun yet smaller! Everything was perfect! The staff makes the place!
Stayed 6 nights in Apr 2025

10/10 Excellent

Oleksandr A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5-Star Review for Ocean Maya Royale Resort – Cancun I recently returned from an unforgettable vacation at Ocean Maya Royale Resort in Cancun, and I can confidently say it was one of the best travel experiences I’ve ever had! From the moment we arrived, the location took our breath away — right on the edge of the sparkling Caribbean Sea, with stunning ocean views and a peaceful atmosphere perfect for a relaxing escape. The food at the resort was absolutely fantastic. Every restaurant served high-quality, delicious meals with a wide variety of choices, and the restaurant staff was truly top-notch — friendly, attentive, and always making sure we were satisfied and smiling. Dining here felt like a true luxury. Special shoutout to the incredible entertainment team — Kendell, Margarita, Victor, and Oswyn — who made every day fun and full of energy! Whether it was pool games, dance lessons, or evening shows, they kept the good vibes going and made everyone feel welcome and included. Our room was always spotless and refreshed thanks to the hard-working housekeeping team, who went above and beyond to keep everything perfect and comfortable. Thank you, Ocean Maya Royale, for the great vacation! We can’t wait to come back!
Stayed 4 nights in Apr 2025

10/10 Excellent

MacKenzie Lee Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were sweetheart
Stayed 8 nights in Apr 2025

10/10 Excellent

John Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and the customer service was fantastic
Stayed 5 nights in Apr 2025

10/10 Excellent

Blake Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick three night stay, didn't upgrade to Privilege and don't regret it. Ample choices for meals and plenty of areas to hang out both near the music and action and away without upgrading. Property is smaller relative to some of the newer massive resorts and very walkable. Our room was central to everything, comfortable, clean, and well maintained. Reservation only Japanese hibachi was mediocre, especially considering the difficulty to get in. Open air Italian restaurant on the beach was biggest surprise of the restaurants, scenic, and delicious. Breakfast at the buffet had plenty of options. Spa package was reasonable for two. Staff was attentive enough while lounging and very accommodating at the bars. Shout out to Jony and Edgar for the excellent drinks! We would absolutely recommend. The only negative if any was that the desk staff seems to push the "privilege" status thing a bit hard in demeanor. Didn't bother us one bit. Once you're checked in and on your own everything was great.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marco Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and polite. The rooms are nice and clean. They have activities through out the day. The pool are is always nice and clean, they work around the clock to keep everything ready for the guests. Better than we expected.
Stayed 7 nights in Apr 2025

8/10 Good

Mikhail

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer Ann, Platte City

Stayed 8 nights in Apr 2025

10/10 Excellent

Sulbahri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place ever. Will going back soon.
Stayed 5 nights in Apr 2025

8/10 Good

Beatrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great vacation. The resort entertainment was at a minimum, so we were disappointed. We still definitely had a relaxing vacation. The staff were great and very friendly. The resort grounds beautiful. We absolutely felt safe. If you want a really chill and relaxing experience here is the place to visit.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dawna marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and dining options were fantastic! Mike's coffee was so appreciated and the after hours food options were as well. The pool, beach, grounds and rooms were just great and the activities and entertainment were a lot of fun. The only thing that I would like to have seen was a full length mirror in my room. Other than that, I would definitely come back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Paz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing, beautiful beach and the staff super friendly. The food it was very good but I think the bar options could be a bit better. You can't have a Campary in the top shelve as a VIP drink.
Stayed 6 nights in Mar 2025

10/10 Excellent

Rhyah

Stayed 5 nights in Apr 2025

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and food were excellent. Would recommend downloading the app to experience the other dining options eg japanese restaurant. It may be good to book the privilege also. We didn’t and it was harder to get into the other restaurants for dinner. Our room was quiet and clean and all the staff were pleasant. We would definitely go back.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would return to this resort!
Stayed 4 nights in Apr 2025

10/10 Excellent

Harrison Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

MELVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The food and meal options were good, the staff and service were outstanding.
Stayed 6 nights in Apr 2025

10/10 Excellent

Rosmery

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in Apr 2025

8/10 Good

Rich

Stayed 7 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025