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The Quadrant Hotel & Suites

4.0 star property

Photo gallery for The Quadrant Hotel & Suites

Exterior
Classic One-Bedroom Apartment | Private kitchen
View from room
Lobby sitting area
Premier Two-Bedroom Apartment

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available

Explore the area

Map
10 Waterloo Quadrant, Auckland, 1001
  • Spark Arena
    ‪6 min walk‬
  • Auckland Ferry Terminal
    ‪10 min walk‬
  • Sky Tower
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Penthouse Apartment

Penthouse Apartment

Penthouse Apartment

  • 80 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Two-Bedroom Apartment

Premier Two-Bedroom Apartment | Private kitchen

Premier Two-Bedroom Apartment

7.4 out of 10
Good
(6 reviews)
  • 66 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Queen Studio

Deluxe Queen Studio

Deluxe Queen Studio

7.0 out of 10
Good
(27 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two-Bedroom Apartment

Executive Two-Bedroom Apartment

Executive Two-Bedroom Apartment

7.2 out of 10
Good
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier One-Bedroom Apartment

Premier One-Bedroom Apartment

Premier One-Bedroom Apartment

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic One-Bedroom Apartment

Classic One-Bedroom Apartment

Classic One-Bedroom Apartment

8.4 out of 10
Very good
(19 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Reception

VR Auckland City

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
3.8 out of 5, Good, (3440)
The price is NZ$191
for 1 room
includes taxes & fees
18 Jul - 19 Jul
VR Auckland City

About the area

Auckland

With a stay at The Quadrant Hotel & Suites, you'll be centrally located in Auckland, just a 3-minute walk from University of Auckland and 8 minutes by foot from Queen Street Shopping District. .This eco-certified hotel is 0.6 mi (1 km) from Sky Tower and 0.6 mi (1 km) from Queens Wharf.

What's nearby

  • University of Auckland - 1 min walk - 0.0 km
  • Spark Arena - 6 min walk - 0.6 km
  • Auckland Ferry Terminal - 10 min walk - 0.9 km
  • Sky Tower - 11 min walk - 1.0 km
  • SkyCity Casino - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 10 min walk
  • The Strand Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Old Government House - ‬3 min walk
  • ‪King Made Noodles 金味德牛肉拉面 - ‬5 min walk
  • ‪Tanpopo Ramen - ‬6 min walk
  • ‪The Northern Club - ‬2 min walk
  • ‪Caffe Torino - ‬5 min walk

About this property

The Quadrant Hotel & Suites

Eco-certified hotel with a 24-hour front desk and a coffee shop
The Quadrant Hotel & Suites offers 95 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with premium cable channels, first-run movies, and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 95 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Rooms have private balconies. 42-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Stop by the hotel's restaurant, Quad Kitchen, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Auckland? This hotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Quad Kitchen - This restaurant serves breakfast and dinner. A children's menu is available.
Quad Bar - This bar serves dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (NZD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Quad Bar
  • Quad Kitchen

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 23 floors
  • Banquet hall
  • Built in 2006
  • Renovated entire property - April 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3.15 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35.0 per night
Cribs (infant beds) are available for NZD 25.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Airport shuttle fee: NZD 36 per person (one-way)
  • Airport shuttle fee per child: NZD 36 (one-way)
  • Covered valet parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Quadrant
Quadrant Auckland
Quadrant Hotel
Quadrant Hotel Auckland
The Quadrant Hotel And Suites Auckland New Zealand
The Quadrant Hotel Suites
The Quadrant Hotel Suites
The Quadrant & Suites Auckland
The Quadrant Hotel & Suites Hotel
The Quadrant Hotel & Suites Auckland
The Quadrant Hotel & Suites Hotel Auckland

The Quadrant Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 340 out of 1002 reviews
Rating 8 - Good. 335 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 97 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mandeep

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel, not recommended anyone, very dirty, shower door broken, dirty floor, not providing with things you keep on asking. giving them zero star
Stayed 3 nights in Mar 2025

6/10 Okay

Mary

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Easy and convenient location to the CBD.
Stayed 2 nights in Mar 2025

4/10 Poor

Baz

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
There was noise from work being done with power tools above us, just as a courtesy, it would've been nice if the staff had acknowledged that. There is a high amount of traffic with students and apartment owners all using the same three elevators, one of which was out of service. The room felt very worn out; damage to the chain lock on the front door, remnants of stickers and adhesives on the walls, loud, creaking hinges in the bathroom. There was an uncomfortable lump in the bed which made for a poor night's sleep. The apartment was big yet the space felt cramped and poorly utilized. The process for parking seemed unnecessarily complicated and was more difficult and felt less safe than at other locations. It was more expensive than other places I've stayed at in the CBD yet it fell short of my expectations.
Stayed 1 night in Mar 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were super friendly. Valet parking was great but expensive. There was a bad smell of rubbish out the front. The gym smelt so bad we didn’t use it. The rooms were what we needed. we did notice rubbish under the couch. Everything else seemed clean enough. Very cheap accommodation so we were happy with that
Stayed 2 nights in Mar 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service
Excellent shower.. powerful and good temperature control. Plus had a clothes washer and kitchen. Unexpected
Stayed 3 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central Auckland hotel.

Pretty central to the Viaduct, Ferry Building and Uni of Auckland etc. We had a view of the Sky Tower amongst other buildings. Rooms were good and bed was comfy. They let us chrck in early without fees (front desk specifically pointed this out). On a bit if a hill so need to be okay with the dlope. Amenities were good and US traveller liked they had creamer!
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Close to buses to Mt Smart Stadium
Stayed 2 nights in Mar 2025

10/10 Excellent

Mafe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very helpful good service
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a separate lounge with a harbour view for the room price is amazing! It was especially lovely to be welcomed with a card and gift as return customers. The Quadrant is not Auckland’s flashest Hotel but there is nothing that compares for the price with the same space and facilities - we will be back!
Stayed 2 nights in Mar 2025

8/10 Good

Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities
So convenient to downtown. Great stay.
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Brendon

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Shower door was broken and they where already aware of this and only offered extra towels to collect the water that was running out of it, linen was not very clean.
Stayed 3 nights in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness
The contintental breakfast for $25 seemed a bit pricey, compared to the dinner $15.
Stayed 2 nights in Mar 2025

2/10 Terrible

Mikaela

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service. We had a room booked for 3 people. We arrived and was only made up for 2 people. We tried to call down to reception but unable to dial out. We went down stairs to collect bedding, took them a good half hour to get a blanke, 1 sheet, and a small pillow. Advised the staff member I needed a pillow case for the pillow but this was a big problem to get it. No duvet cover on the duvet and wouldn’t give me one. Was provided only one sheet even when I asked for another to use as a top sheet. So I had 1 sheet under me to put on a tiny uncomfortable couch, a duvet on top of me with no cover, and a very small pillow case with no cover. The room only had 2 of each kitchen item (plates, knives and forks etc) even though we paid for 3 people. When we checked out, got over charged for room service and then was made to feel like we were lying criminals when we asked about the charges they were making us pay, after half a hour and a very unprofessional argument in the reception area, we finally got charged for what we had actually ordered. Will never go back, really terrible service. Can tell money was spent in the foyer area to make it look beautiful but the rooms were not good.
Stayed 2 nights in Feb 2025

8/10 Good

Francia

Liked: Staff & service, property conditions & facilities
-
Stayed 6 nights in Feb 2025

8/10 Good

Norma

Travelled with partner
Great location for getting around the CBD. The apartment style hotel was great.
Stayed 3 nights in Feb 2025

8/10 Good

Blessed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 3 nights in Feb 2025

2/10 Terrible

Naiomi

Business traveller

Dont even bother!

Check in was great! Then was down hill! TV didnt work, microwave was a fire hazard front panel detached exposed wires, dishwasher doesnt work, new lady at front desk was so rude and racist! Refused to change room or help! Bathroom and bed had long black hairs on then and some of the dishes were filthy!
Stayed 2 nights in Feb 2025

2/10 Terrible

Robert A

Stayed 2 nights in Feb 2025

8/10 Good

Jacques

Liked: Cleanliness, staff & service, room comfort
Many things needed to be repaired but it was generally clean
Stayed 3 nights in Feb 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service
Good place to use as a base to explore Auckland
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Internet not working well.

Nice clean room, easy check-in, air conditioning was noisy but very effective. Internet only worked one night out of three. Advertised Netflix etc... did not work. No spare blanket (to offset the cold aircon! so I shouldn't complain too much!) No one at the desk when I went to check out and had to wait about 10 mins (there was no key drop box).
Stayed 3 nights in Feb 2025