See all properties
Save

Sole Suites

3.0 star property

Photo gallery for Sole Suites

Outdoor pool, pool loungers
Sun deck
Exterior
Interior
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • 24/7 front desk

Explore the area

View map
1ra Avenida Norte, Entre Calle 12 y 14, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Central Square
    ‪6 min walk‬

Room options

View all photos for Two Bedroom Master Suite

Hypo-allergenic bedding, in-room safe, laptop workspace

Two Bedroom Master Suite

8.8 out of 10
Excellent
(15 reviews)
  • 127 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Suite

Full-sized fridge, microwave, stovetop, blender

One Bedroom Suite

8.8 out of 10
Excellent
(16 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Rooftop terrace
Sofía by Bunik
Downtown Playa del Carmen
  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 1,976 reviews
The price is NZ$82
includes taxes & fees
3 June - 4 June
Sofía by Bunik

About the area

Playa del Carmen

With a stay at Sole Suites, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. .This hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.6 mi (0.9 km) from Playacar Beach.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Calle 12 - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Central Square - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Porfirio’s - ‬1 min walk
  • ‪Calle 12 - ‬1 min walk
  • ‪Sonora Grill PRIME - ‬1 min walk
  • ‪Mandala - ‬1 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬2 min walk

About this property

Sole Suites

Sole Suites offers 20 air-conditioned accommodations with safes and irons/ironing boards. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 20 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 42-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided once per stay.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (MXN 250 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Porter/bellhop

Outdoors

  • Beach towels
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 600
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 4000 per stay
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: MXN 250 per day
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Sole Suites Hotel
SOLE Suites by GuruHotel
SOLE Suites Quinta Avenida
Sole Suites Playa del Carmen
Sole Suites Hotel Playa del Carmen

Sole Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 95 out of 213 reviews
Rating 8 - Good. 63 out of 213 reviews
Rating 6 - Okay. 34 out of 213 reviews
Rating 4 - Poor. 15 out of 213 reviews
Rating 2 - Terrible. 6 out of 213 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service
Suite was fine, staff was fine.
Stayed 28 nights in Jan 2026

6/10 Okay

mayada

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The pool is dirty, the kitchen utensils are very worn out, and the water pressure is very weak.
Stayed 7 nights in Jan 2026

4/10 Poor

Erick Flores

Stayed 15 nights in Dec 2025

4/10 Poor

Kieran

Disliked: Staff & service
Stayed 2 nights in Dec 2025

8/10 Good

Julio

Stayed 1 night in Dec 2025

4/10 Poor

Nita Shiv

Travelled with family
Location was next to night clubs. Loud noise until 2pm every day made it hard to sleep
Stayed 5 nights in Dec 2025

8/10 Good

EMERIC

Stayed 3 nights in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

8/10 Good

Judi

Liked: Cleanliness, staff & service, room comfort
Kitchen was minimally stocked, you could do simple meals. No can opener or oven equipment. Dishes were chipped and not a full set of anything
Stayed 4 nights in Dec 2025

10/10 Excellent

Ivania, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool and nice place
Stayed 4 nights in Dec 2025

6/10 Okay

Víctor Omar Sánchez

Liked: Cleanliness, amenities, property conditions & facilities
The installation is really good, however they will charge extra for parking and they will charge an extra cleaning fee; it’s not too expensive just be careful with the towels. Keep that in mind :)
Stayed 2 nights in Nov 2025

4/10 Poor

Richard

Liked: Cleanliness

Sole Suites

First the positives : The 1 bedroom room had plenty of room, a view of the street, a balcony (with no chairs so useless), air-cons worked well, conveniently located near the main "5th" Ave restaurants, shops and bars. Now the negative : the bar half a block away BLASTED MUSIC every night until 3AM so any attempt at sleep was futile. In fairness, at check-in, I was offered either a room towards the back of the place which was smaller with no balcony but a bit quieter OR a larger room with a balcony (no chairs) but noisier. I chose the larger room thinking ear plugs would fix the loud music....NO SO!
Stayed 7 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here
Stayed 3 nights in Aug 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the space and the size of the room. And the staff was amazing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was nice. Close to everything. Shopping, dinner. Safe for families.
Stayed 5 nights in Jul 2025

6/10 Okay

Lourdes

Travelled with family
Disliked: Amenities, property conditions & facilities
There was old food in the refrigerator, when we got there at the glass, sliding doors were open, therefore, mosquitoes were in the apartment
Stayed 1 night in Jun 2025

6/10 Okay

jesus fernando

Travelled with group
Disliked: Amenities
Pool was not ready for most of the week and pool area need renovations
Stayed 7 nights in May 2025

6/10 Okay

Andrea

Stayed 1 night in Apr 2025

6/10 Okay

Gabriel

Stayed 10 nights in Mar 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is very spacious, and has two bathrooms which is great. But as we were on the main floor, there was no outside sitting area or place to dry swim suits and towels. It was otherwise very comfortable.
Stayed 3 nights in Mar 2025

6/10 Okay

william francis

Liked: Property conditions & facilities
Disliked: Amenities
Accommodations were ok. The hotel is in a noisy neighborhood. Lots of music at night. Would have also appreciated a heads up on the construction next door. I found it more annoying , especially when on the top floor at the pool. Also the pool water was cloudy most of the time. Needs more attention. A few more chairs on the roof would be nice also.
Stayed 14 nights in Mar 2025

10/10 Excellent

Denys

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay way great. You have to understand, the hotel is located in the busy area, so if you want a quiet place, it is not the case. Although, the music didn’t bother me or my family much. We had a nice sleep. However, you are in the center of everything, tour buses pick up area, beach is 3 min away, lots of restaurants, walmart is 10 min walk and you get two rooms with a kitchen. There was hot water with good pressure all the time and free wifi, but somewhat spotty, The staff was generally ok, but could be more polite and nicer in my opinion. Overall, I think this is a great option for the money and I give it 5 stars despite those minor details.
Stayed 5 nights in Mar 2025

8/10 Good

Zbigniew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Close to all attractions of Playa del Carmen. Nice beach was 10 minutes walk. 5 Av just next Av. For me only bad thing was party from 9PM to 3 AM with tremendously loud music from clubs on 5 AV. I had to use ear plugs to sleep.
Stayed 14 nights in Mar 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service
Nice roof but something missing there
Stayed 12 nights in Feb 2025

10/10 Excellent

Harold Daniel

Travelled with family
Liked: Cleanliness, staff & service
Safe to walk around and shop at so many stores ! Dinning fresh fish caught earlier that day or a taco, just steps form Sole Suites! I like to cook my own breakfast so the kitchen was fun to use! With a pharmacy,7/11 and message across from your hotel Nightlife 5 yes five dance clubs with in staggering distance! Couples and singles straits and guy! something for all! Oh fishing, From the front door walk to the left then first turn Right 30 or 40 m to the water take a camera!
Stayed 7 nights in Feb 2025