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Aparthotel

Suites Corazon

3.0 star property

Photo gallery for Suites Corazon

Suite, 2 Queen Beds | Balcony
Front of property
Deluxe Double Room, 1 King Bed, Jetted Tub | Jetted tub
Suite, 2 Queen Beds | Private kitchen
Outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Kitchen
  • Laundry
  • Air conditioning

Explore the area

View map
Calle 14 Norte, Entre Avenida 10 y 5ta, Col. Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Mamitas Beach
    ‪6 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Jetted Tub

Deluxe Double Room, 1 King Bed, Jetted Tub

Deluxe Double Room, 1 King Bed, Jetted Tub

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Patio, City View

Standard Room, 1 Queen Bed, Patio, City View

Standard Room, 1 Queen Bed, Patio, City View

  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Playa del Carmen

With a stay at Suites Corazon, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Quinta Alegría Shopping Mall. .This aparthotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.5 mi (0.7 km) from Playa del Carmen Main Beach.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 16 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Aldea Corazón - ‬1 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Caprichoza - ‬1 min walk
  • ‪Bovino's - ‬2 min walk

About this property

Suites Corazon

Central Playa del Carmen aparthotel connected to a shopping center, steps from Quinta Avenida
Suites Corazon offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers.

This Playa del Carmen aparthotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.
Make yourself at home in one of the 19 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 36-inch LCD televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Mingle with other guests at the complimentary reception, held daily.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary manager's reception is offered each day.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Free daily manager's reception
  • Minibar

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 36-inch LCD TV with premium cable channels
  • Library

Outdoor areas

  • Garden
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 19 units
  • 4 floors
  • Access via exterior corridors
  • Connecting units available
  • Garden
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 130 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Suites Corazon
Suites Corazon Apartment
Suites Corazon Apartment Playa del Carmen
Suites Corazon Playa del Carmen
Suites Corazon Riviera Maya/Playa Del Carmen
Suites Corazon Aparthotel
Suites Corazon Playa del Carmen
Suites Corazon Aparthotel Playa del Carmen

Suites Corazon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 106 out of 163 reviews
Rating 8 - Good. 36 out of 163 reviews
Rating 6 - Okay. 13 out of 163 reviews
Rating 4 - Poor. 4 out of 163 reviews
Rating 2 - Terrible. 4 out of 163 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, room comfort

Good location and value

Comfortable large room, with very comfortable King bed and sofas to relax amd a nice deck. Small lounge pool on 4th floor was nice to refresh. Adjacent to populsr 5th Ave but just far enough to not be bothered by any noght time noise. Staff were very helpful and pleasant.
Stayed 2 nights in Mar 2025

10/10 Excellent

Derick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in Mar 2025

10/10 Excellent

Suzanne Eleanor

Liked: Cleanliness
Stayed 14 nights in Feb 2025

6/10 Okay

Isabelle Gauthier

Liked: Cleanliness, amenities
Upon my arrival, I noticed the room was slightly different from the pictures (missing one couch, bedding wasn’t pink and patio furniture was just plastic chairs and table (no big deal). The room and bathroom was very clean and the maid kept it sparkling clean which I was very happy about. The condition of the patio and tub left me disappointed. There is no way I would have taken a bath in it, and people in other appartments could definitely see me. I’m not certain what was the green stuff on the walls on the patio, and the condition of the faux grass gave me the ick. I didn’t want to step barefoot on it. Also, one side of the patio door doesn’t lock. The room information says “duvet” but it’s just a comforter. The pillows were very comfortable and the sheets were nice. There’s no fitted sheet. If you want to take a hot shower, you need to turn the lever all the way and wait at least two minutes until the water gets hot. They advertise that the rooms are “sound proof” which is totally false. I heard the dryer running at 11pm , people talking and banging things around their appartments, and people walking on their heels above me. It also says there’s a dishwasher, which is incorrect. There’s only a kitchen sink. There’s nothing in the minibar (It’s just an empty refrigerator).
Stayed 7 nights in Dec 2024

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time I’ve stayed here. Rooms are spacious with good AC. Kitchenette included and a nice balcony. Close to 5th Ave. But not too close
Stayed 8 nights in Nov 2024

10/10 Excellent

Johnny

Liked: Cleanliness, property conditions & facilities
Love Suites Corazon, have stayed there on multiple occasions —- Norma at the front desk is always professional, polite, and helpful in any way that she can be —
Stayed 5 nights in Nov 2024

8/10 Good

Felix

Travelled with partner
Disliked: Property conditions & facilities
Smell in the room was not very good, outdated hotel nothing like the pictures on the expedia site not at all
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort

Worst place ever. Wasted 2 days of my holiday here

It’s not a hotel, it’s an apartment that does not have anything what they claim to have. No swimming pool, no garden, no dishwasher, no DUVET, no library, no dining area and many more. It smelt horrible. The water has no pressure. You can’t even boil or cook anything. It was horrible. Please take down this property of your website.
View from the room
Stayed 22 nights in Sep 2024

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities
Other than parking and a pool, this place has all you could want for an amazing price. Better rooms than my friends all inclusive resorts. Very good owners and location. Can’t wait to come back.
Stayed 6 nights in Sep 2024

10/10 Excellent

frantz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice , i would go back and stay at that place
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesus

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Located between 5th and 10th street. It easy to get to and and within walking distance of everything you can need.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice and close to everything and the staff were great.
Stayed 6 nights in Mar 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities
My stay was absolutely perfect
Stayed 7 nights in Feb 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly and helpful in every way
Stayed 14 nights in Feb 2024

10/10 Excellent

aldyne b.

Liked: Amenities, property conditions & facilities
Check in was easy. Room had all essentials. Everyone friendly
Stayed 1 night in Feb 2024

10/10 Excellent

aldyne b.

Travelled with family
Liked: Amenities, property conditions & facilities
Very friendly staff. Very clean. Close to everything.
Stayed 21 nights in Jan 2024

6/10 Okay

Katherine Edith, High River

Travelled with partner
Liked: Cleanliness
The pool was only a jacuzzi tub, 1 metre deep. Fridge was bar fridge, stove 2 burners, dishes and cookware minimun, no table and chairs inside to eat at. No laundry facilities, no dishwasher, TV quit, replaced with only Netflix. Toilet needed repair 3 times. Not connected to shopping centre. No managers reception. Over priced and very over rated for unit. Very disappointed.
Stayed 28 nights in Jan 2024

10/10 Excellent

Mary Louise

Liked: Cleanliness, amenities, property conditions & facilities
The team there are amazing!They were very helpful and kind.all the way from the management,housekeeping as well as the maintenance man. I would love to stay again,the rooms were great,if I could have brought home the wonderful king size bed I would have. Absolutely comfortable! I highly recommend amend this place!
Stayed 6 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Nikolai

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
amazing location, clean, & really cool lofted rooftop area
Stayed 2 nights in Jan 2023

2/10 Terrible

Alicia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
not what you showed on web page, we had to find other lodging , we paid full price and they did not want refund, i will call my bank
Stayed 8 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The place is nice and clean. The pool was under renos the entire time we were there, which was a bit annoying. The kitchens are usable but very small. I do wish they would have provided drinking water.
Stayed 12 nights in Oct 2022

6/10 Okay

Benjamin, Delta

Liked: Cleanliness
Large spacious bedroom with a patio except that it was on the ground floor. The toilet flush did not work and neither could they move us to another room nor get it fixed. As you can imagine the next morning was a bit of a problem. The room did not have any supplies of coffee, tea, sugar etc.
Stayed 1 night in Mar 2022

10/10 Excellent

Maggie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Mar 2022