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The Royal Haciendas All Inclusive

4.0 star property

Photo gallery for The Royal Haciendas All Inclusive

Exterior
6 outdoor pools, pool umbrellas, pool loungers
Balcony view
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪6 min drive‬
  • Place, Punta Esmeralda Beach
    ‪9 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪14 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪63 min drive‬

Room options

View all photos for Deluxe Junior Suite

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Junior Suite

8.6 out of 10
Excellent
(65 reviews)
  • 37 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Beachfront

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Beachfront

9.0 out of 10
Wonderful
(27 reviews)
  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.6 out of 10
Exceptional
(10 reviews)
  • 97 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

9.6 out of 10
Exceptional
(4 reviews)
  • 134 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Ocean View

9.8 out of 10
Exceptional
(47 reviews)
  • 97 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Villa

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Villa

9.8 out of 10
Exceptional
(24 reviews)
  • 134 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Run of the House

1 bedroom, pillow-top beds, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(63 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 5,030 reviews
The price is NZ$550
includes taxes & fees
30 Nov - 1 Dec
Occidental at Xcaret Destination - All Inclusive

About the area

Playa del Carmen

With a stay at The Royal Haciendas All Inclusive in Playa del Carmen (Corasol), you'll be within a 15-minute drive of Playa del Carmen Main Beach and El Camaleón Mayakoba Golf Course. .This all-inclusive property is 8.5 mi (13.6 km) from Maroma Beach and 11.4 mi (18.4 km) from Xcaret Eco Theme Park.

What's nearby

  • Playa Xcalacoco - 6 min drive - 1.8 km
  • Gran Coyote Golf - 6 min drive - 2.1 km
  • Punta Esmeralda Beach - 9 min drive - 2.1 km
  • Quinta Avenida - 13 min drive - 4.3 km
  • Playa del Carmen Main Beach - 14 min drive - 4.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪La Laguna - ‬14 min walk
  • ‪La Toscana - ‬13 min walk
  • ‪Lizards Pool Bar & Terrace - ‬3 min drive
  • ‪Los Lirios - ‬14 min walk
  • ‪Restaurante Riviera - ‬16 min walk

About this property

The Royal Haciendas All Inclusive

Beachfront property with 5 restaurants and 6 outdoor pools
The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 252 individually decorated guestrooms, featuring microwaves and plasma televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, 4 hot tubs, and outdoor tennis courts. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Kinokó, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Kinokó - Overlooking the garden, this diner serves dinner only. Reservations are required.
Los Murales - Overlooking the garden, this family restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
La Palapa del Sol - This beach family restaurant serves breakfast, lunch, and dinner. Open daily.
Sol y Luna Grill - This poolside seafood restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Pizza Luna - This poolside family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 2.77 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1047 out of 1834 reviews
Rating 8 - Good. 431 out of 1834 reviews
Rating 6 - Okay. 216 out of 1834 reviews
Rating 4 - Poor. 77 out of 1834 reviews
Rating 2 - Terrible. 63 out of 1834 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Heather

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We’ve stayed at several other Royal Resorts. This one by far is the worst one. The food was terrible. There was very limited dining at the resort. And you have to call the day of to make reservations to the restaurants BUT timeshare owners have top priority. 4 out of the 7 days we stayed we were denied reservations. We had to go to town to eat because the buffet that’s available every night was awful. The beach was ugly and smelled like sewer. It’s a very small beach area that fits a sand volleyball court. The water is brown like a lake. The pool had a huge hair ball (the size) of a wig on top of one of the drains and it stayed there for days. The poolside service was slow and inconsistent. Some days we would wait over an hour for our lunch. The only positive about the resort was the room. It was spacious and clean for our family of 4.
Stayed 7 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Jul 2025

10/10 Excellent

Jimmy Ndoko

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I (a group of 10) stayed in this resorts from 7/23 to 7/27. We had a blast! Staff was friendly and very accommodating, food was delicious, resort was clean, and beach was cleaned throughout the day to allow guests to take advantage of the ocean. We will definitely go back! 5/5
Stayed 4 nights in Jul 2025

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay!!!!
Stayed 1 night in Jul 2025

8/10 Good

Irma, La Puente

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean, quiet
Stayed 5 nights in Jul 2025

6/10 Okay

Rita

Travelled with family and small children, Travelled with group
Liked: Amenities, property conditions & facilities
Las habitationes son viejas, las sabanas Esteban muy deterioradas que las mandamos a cambiar porque sentiamos que nos exfoliaban cada vez que nos moviamos, la almohadas tenon mal olor , mas de la mitad del personal eran groceros. La verdad jamas volveria
Stayed 4 nights in Jul 2025

10/10 Excellent

Lino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience. There were daily activities and the staff were very nice.
Stayed 4 nights in Jul 2025

10/10 Excellent

Pablo

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a great time during our stay. Check in and check out was smooth and easy, the service from all employees was excellent and the reort was very clean. We really enjoyed the 2 large pools and pool bar, even our 2 year old could enjoy some virgin drinks! The beach was ok, I would recommend water shoes if getting in the water as it is a bit rocky and uneven. We were overall very satisfied with our stay and plan on going back!
Stayed 5 nights in Jul 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay in the Royal Haciendas Playa del Carmen. My family and I enjoyed a clean comfortable suite of rooms. The staff is friendly and professional and took great care of us. I recommend this as a wonderful place to stay in Playa del Carmen.
Stayed 4 nights in Jul 2025

6/10 Okay

MICHELLE

Stayed 7 nights in Jul 2025

10/10 Excellent

ROMUALDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for families

Great resort for family filled with a lot of activities
Stayed 3 nights in Jul 2025

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Went with a friend for a girls' getaway. The place is lovely at first glance, but VERY quiet in the evenings. We ended up going into Playa Del Carmen a few times to get some nightlife. This is a very family oriented resort that caters to timeshare owners....not a bad thing if that's what you are looking for, but definitely wasn't what we were. The food was okay. Definitely recommend going into Playa to eat though! (Long lines at the buffet restaurants, and and slow service to get food at the pool.) Room - our bathroom ceiling caved in due to a burst pipe. The staff wasn't very helpful initially, but after requesting the manager's name and card we were moved to a nicer room. Would I go back...no. However, it's a nice place if you want super quiet and early nights.
Stayed 7 nights in Jun 2025

10/10 Excellent

Manruo

Stayed 7 nights in Jul 2025

10/10 Excellent

julian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great for family vacations. The food and service are excellent. I would definitely recommend it
Stayed 4 nights in Jul 2025

10/10 Excellent

Yorge Gutierrez

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy tranquilo y familiar el servicio es excelente
Stayed 5 nights in Jul 2025

10/10 Excellent

Scott E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main room had two pull-down single beds that my kids used, and my wife and I used the master bedroom with a door to close. There were two sitting chairs in the bedroom with footrests. The bathroom double-sink area could be closed off for privacy, or left open. The toilet and walk-in shower were in their own private area. There was a kitchen facility with full fridge, microwave, and full stove. There were kitchen cabinets stocked with pots, pans, and silverware. The room was excellent for a family where the older kids get their own space at night, and mom & dad get their personal space. The veranda was accessible through two sets of sliding glass doors, from the great room or the master bedroom. It had a table with four chairs, two more chairs, and a hot tub with hot & cold water. There were two AC units with ceiling blowers, each with their own thermostat. Each room had a ceiling fan with slider speed control for extra airflow if you wanted it. There was a 3 spot sofa in the great room, with a glass round table and 6 kitchen chairs. There were two wicker loungers with cushions. The room was the best I've had in any MX vacation over the last 25 years. There was so much closet space we could have moved in for a month. There were at least 4 end tables here and there for more horizontal space, and drawers. There were also two HDTV's with some kind of cable television boxes, but we didn't use them. The free WIFI kicked ass, even outside on the beach.
Stayed 6 nights in Jul 2025

8/10 Good

Jacqueline Soto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t impressed with the buffet food, is not the best, the only good food options are the 2 main restaurants and you will need reservations every time you visit them. The facilities are great, the beaches were in horrible condition, due to the current seaweed situation.
Stayed 5 nights in Jul 2025

10/10 Excellent

Eloy, Vineland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the live shows they did each day
Stayed 4 nights in Jul 2025

10/10 Excellent

Trev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent in every aspect.
Stayed 6 nights in Jul 2025

10/10 Excellent

Leigh Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Diane

Stayed 3 nights in Jul 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Lucas

Stayed 9 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025