The Royal Haciendas All Inclusive Playa del Carmen, MEX - Best Price Guarantee

Room type	Options	Nightly price	Book
Deluxe Room, 2 Double Beds, Beachfront 42 square metres 2 Double Beds (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.8 2 Double Beds 451-sq-foot individually decorated room, balcony with beach views Relax - In-room massage available Internet - Free WiFi 25+ Mbps Entertainment - 43-inch plasma TV with satellite channels Food & Drink - Microwave, minibar (fees may apply), coffee/tea maker, and 24-hour room service Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Recycling bin Need to Know - Toothbrush and toothpaste not available Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Other room types
Deluxe Suite, 1 Bedroom, Beach View, Beachfront 82 square metres 1 King Bed and 2 Twin Murphy Beds (Extra beds available: Cot) Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.8 1 King Bed and 2 Twin Murphy Beds 881-sq-foot individually decorated room, balcony with beach views Layout - Bedroom, living room, and dining area Relax - In-room massage available Internet - Free WiFi 25+ Mbps Entertainment - 43-inch plasma TV with satellite channels Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Recycling bin Need to Know - Toothbrush and toothpaste not available Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Deluxe Suite, 1 Bedroom, Ocean View Room with view 82 square metres 1 King Bed and 2 Twin Murphy Beds (Extra beds available: Cot) Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.8 1 King Bed and 2 Twin Murphy Beds 881-sq-foot individually decorated room, balcony with ocean views Layout - Bedroom, living room, and dining area Relax - In-room massage available Internet - Free WiFi 25+ Mbps Entertainment - 43-inch plasma TV with satellite channels Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Recycling bin Need to Know - Toothbrush and toothpaste not available Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Deluxe Junior Suite 2 Children Stay Free Room with view 42 square metres 2 Double Beds (Extra beds available: Cot) Room sleeps 2 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 2 Double Beds 451-sq-foot individually decorated room, balcony with ocean views Layout - Separate living room Relax - In-room massage available Internet - Free WiFi 25+ Mbps Entertainment - 43-inch plasma TV with satellite channels Food & Drink - Microwave, minibar (fees may apply), coffee/tea maker, and 24-hour room service Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer Practical - Laptop-compatible safe, iron/ironing board, and desk Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Recycling bin Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Deluxe Suite, 2 Bedrooms, Beach View, Beachfront 150 square metres 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds (Extra beds available: Cot) Room sleeps 6 guests (up to 5 children) Room cleanliness: Exceptional! 4.8 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds 1613-sq-foot individually decorated room, balcony with beach views Layout - 2 bedrooms, living room, and dining area Relax - In-room massage available Internet - Free WiFi 25+ Mbps Entertainment - 43-inch plasma TV with satellite channels Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - 2 bathrooms, shower/tub combination, free toiletries, and a hair dryer Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Recycling bin Need to Know - Toothbrush and toothpaste not available Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Deluxe Junior Suite, Kitchenette Room with view 42 square metres (Extra beds available: Cot) Room cleanliness: Exceptional! 4.8 451-sq-foot individually decorated room, balcony with ocean views Relax - In-room massage available Internet - Free WiFi 25+ Mbps Entertainment - 43-inch plasma TV with satellite channels Food & Drink - Kitchenette with microwave and coffee/tea maker Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Recycling bin Need to Know - Toothbrush and toothpaste not available Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Deluxe Villa Room with view 150 square metres 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds (Extra beds available: Cot) Room sleeps 6 guests (up to 5 children) Room cleanliness: Exceptional! 4.8 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds 1613-sq-foot individually decorated room, balcony with sea views Layout - 2 bedrooms, living room, and dining area Relax - In-room massage available Internet - Free WiFi 25+ Mbps Entertainment - 43-inch plasma TV with satellite channels Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - 2 bathrooms, shower/tub combination, free toiletries, and a hair dryer Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Recycling bin Need to Know - Toothbrush and toothpaste not available Non-Smoking Room is accessed via exterior corridors		Select dates to see price

Hotel Amenities

All-Inclusive Details

Gratuities included
Additional gratuities accepted
All food and beverages included
One or more venues limit dining availability
One or more venues limit beverages
Surcharge for premium food items
Surcharge for bottled wine
Surcharge for bottled liquor
Minibar (all beverages included)
Meals and drinks at companion properties included
All non-motorised water sports included
All land activities, recreational facilities and equipment included
Snorkelling included
Kayaking included
Sailing included
24-hour room service
Fitness facilities included
Tennis included
Volleyball included
Cycling included
Yoga classes/lessons included
Aerobics classes/lessons included
Dancing classes/lessons included
Language classes/lessons included
On-site live performances included
Theme parties included
Childcare not included
Scuba diving excursions not included
Snorkelling excursions not included
Scuba diving certification not included
Motorised water sports not included
Golf green fees not included
Use of golf equipment not included
Use of golf cart not included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transport to off-site activities not included
Off-site tours not included
All meals served buffet style
Buffet and à la carte dining
Water fitness classes/lessons included
All available beverages included
Scuba diving lessons not included
Windsurfing equipment not included
On-site entertainment and activities included
Tennis lessons included

Hotel Amenities

Lift
Fitness facilities
Wheelchair accessible
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Total number of rooms - 252
Number of floors - 4
Number of buildings/towers - 18
Coffee/tea in common areas
Laundry facilities
Arcade/game room
Garden
Free breakfast
Health club
Children's pool
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter
Express check-out
Full-service spa
Sauna
Wedding services
Designated smoking areas
Pool umbrellas
Grocery/convenience store
Tours/ticket assistance
Free WiFi
Year Built – 2006
Number of restaurants - 5
Tennis on site
Number of outdoor pools - 6
Number of spa tubs - 4
Outdoor tennis courts - 2
Snack bar/deli
Turkish bath/Hammam
Free valet parking
Number of bars/lounges - 3
Number of poolside bars - 2
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Daily
Luggage storage
Beach umbrellas
Beach sunloungers
Pool sunloungers
Beach towels
Terrace
Free buffet breakfast
Babysitting or childcare (surcharge)
Children's club (free)
Supervised childcare/activities (free)
Uncovered parking
Children's games
Wheelchair accessible: No
Lifeguard on site

Family Friendly Amenities

Family property
Number of outdoor pools - 4
Children's pool
Supervised childcare/activities (free)
Free WiFi
Soundproofed rooms
Outdoor tennis courts - 2
Children's club (free)
Grocery/convenience store
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Arcade/game room
Playground on site
Microwave
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

English
Spanish

Parking

Free valet parking

Room Amenities

The Royal Haciendas All Inclusive offers 252 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Television
Coffee/tea maker
Daily housekeeping
Phone
Free local calls
Bathrobes
Free toiletries
Hair dryer
Iron/ironing board
Balcony
Ceiling fan
Room service (24 hours)
Desk
In-room climate control (air conditioning)
Soundproofed rooms
Free bottled water
Microwave
Wireless internet access
Access via exterior corridors
Blackout drapes/curtains
In-room safe (laptop compatible)
Satellite TV service
HDTV
Free WiFi
Individually furnished
Individually decorated
Pillowtop mattress
Plasma TV
TV size 43
TV size (measurement) inch
Free cots/infant beds
Towels provided
Linens provided
Number of beds 2
Cleaning supplies
Soap
Shampoo
Toilet paper
Recycling
Wardrobe
Toothbrush and toothpaste not available
Mobile key entry
Desk chair

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Kinokó - Overlooking the garden, this diner serves dinner only. Reservations are required.

Los Murales - Overlooking the garden, this family restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

La Palapa del Sol - This beach family restaurant serves breakfast, lunch, and dinner. Open daily.

Sol y Luna Grill - This poolside seafood restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Pizza Luna - This poolside family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to do

Golfing nearby
Ecotours nearby
Golf lessons available nearby
Free bicycles on site
Fitness classes on site
Basketball on site
Kayaking on site
Playground on site
Sailing on site
Snorkelling on site
Volleyball on site
Yoga classes/instruction on site
Beach volleyball on site

Spa Services

Body treatments
Facial treatments
Body wraps
Sauna in spa
Spa tub in spa
Massages
Steam room in spa

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Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 25

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!

Pet Policy

No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

No rollaway/extra beds available

Children stay free

Service animals not allowed

Number of children who can stay for free – 2

Debit cards not accepted

Staffed front desk

Smoke detector

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

Deposit: USD 300.00 per accommodation, per stay
A tax is imposed by the city: USD 1.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Information missing or incorrect? Tell us! Opens in a new window

The Royal Haciendas All Inclusive

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Get an overview of this hotel
Stylish property on the shore with 6 outdoor swimming pools

Popular property highlights

Languages spoken

The Royal Haciendas All Inclusive