10/10 Excellent
Daniel
31 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice resort and possibly the best one I have stayed at in Mexico! I arrived on January 5th and stayed until the 19th. The entire trip including flights and transportation (Happy Shuttle) to and from the resort went very smooth without incident. Staff were first class and you're treated very well!
This resort is big with an abundance of walkways for exercise as well as just getting around. A lot of food choices with the restaurants as well as the "Poolbum" food services that were pool side that included burgers, nachos, tacos and more! The pool is very nice (lagoon style) and big with two swim up bars. One end is the party zone and the other end is the quiet zone.
My room was very nice and located in building #4 which provided easy access and short distance to the pools as well as the path to the La Marche restaurant for breakfast and lunch buffets. Plenty of food choices for all likes!
Although I have been to them before and didn't do it on this trip, I would recommend the excursions to Xplor for the snorkeling as well as Xcaret! If you're planning on going to Playa del Carmen for some shopping, it's about an hour can ride for about CDN$140 return.
A couple things to remember is that you can't use cash at the resort except for tipping! Everything is charged to the room and the store that is on the premises is very expensive for such things as Coppertone tanning spray (CDN$51.00), Chips (CDN$15) and chocolate bars (CDN$12.00).
Daniel
Stayed 14 nights in Jan 2025