2/10 Terrible
vivienne
20 Jun 2025
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice people working there.
The place is ready for Board of Health to condemn.
We changed our original room right after checking in as there was a 100+lb. dog nonstop barking. That was k.
They put us in a total dump of a room. We didn’t notice anything until we came back from dinner and got in bed. I immediately had a Red Ant on my arm when I was under the covers. Freaked me out to fall asleep.
The ceiling near me had a huge wet y low stain.
Many more ceiling stains. The walls had flood stains from the ceiling that went down the walls.
Next to it he air conditioner below/beside the window to the he wall was literally split patched, wet and still split. Picture show the split and rot!
I used a cup to brush my teeth and left it by the sink. After a quick shower there was a red ant in the cup of water.
We told the front desk and they moved us to a nice room. My question is, why did they put us in RM 338 if was rotting?
Supposed they were going to take our first night (of three) off our bill. Never happened!!
We paid more $1000 for 3 nights!! Never again!




vivienne
Stayed 3 nights in Jun 2025