Best Western Plus Portland Airport Hotel & Suites

2.5 star property

Photo gallery for Best Western Plus Portland Airport Hotel & Suites

Lobby sitting area
Creator video
Exterior
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Room amenity
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View map
11938 NE Airport Way, Portland, OR, 97220
  • Cascade Station
    ‪18 min walk‬
  • The Grotto
    ‪4 min drive‬
  • Vancouver Mall
    ‪10 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Portland

With a stay at Best Western Plus Portland Airport Hotel & Suites in Portland (Northeast Portland), you'll be within a 15-minute drive of Oregon Convention Center and Moda Center. .This hotel is 14.2 mi (22.9 km) from Oregon Zoo and 7.6 mi (12.3 km) from Vancouver Mall.

What's nearby

  • Cascade Station - 18 min walk - 1.5 km
  • The Grotto - 4 min drive - 4.1 km
  • Vancouver Mall - 10 min drive - 13.2 km
  • Oregon Convention Center - 13 min drive - 16.2 km
  • Moda Center - 14 min drive - 17.2 km

Getting around

  • Parkrose-Sumner Transit Center - 4 min drive
  • Vancouver Station - 21 min drive
  • Portland International Airport (PDX) - 5 min drive

Restaurants

  • ‪Costco Food Court - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪7-Eleven - ‬10 min walk
  • ‪Panda Express - ‬4 min drive

About this property

Best Western Plus Portland Airport Hotel & Suites

Hotel in Portland with free breakfast and airport shuttle service
Best Western Plus Portland Airport Hotel & Suites offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Portland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 78 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a fireplace in the lobby and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus Portland Airport Hotel & Suites. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1995
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Holiday Inn Express Hotel Portland Airport
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Best Western Plus Portland Airport Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1007 reviews
Rating 8 - Good. 240 out of 1007 reviews
Rating 6 - Okay. 53 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 27 out of 1007 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christian, Euless

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Evangelina

Stayed 1 night in Jun 2025

10/10 Excellent

Meana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
From the check in with Vance, to the breakfast crew in the mornings (really sweet hospitable folks), to the friendly housekeeping staff... Everything was what I needed it to be. I have no complaints and would absolutely stay here again. Only downfall, there was no pool; However, I didn't come for that, so all was still awesome.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mike

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marah

Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, near airport
Stayed 1 night in Jun 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. The staff from check in to the wonderful shuttle driver was excellent. Oscar, i believe was the shuttle driver, was very kind, helpful and a good driver. I would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Stayed 5 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfortable beds. Close to airport
Stayed 1 night in Jun 2025

6/10 Okay

William R.

Travelled with family
Liked: Cleanliness, property conditions & facilities
I would've given 5 stars. But, shuttle to airport was a hassle with poor communication. Also, there was a smoke detector with a chirping low battery near our room. We heard it all night. Front desk said maintenance was advised but no one fixed it. We listened to it all night and didn't sleep much. Wished id staid at our normal hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Darrell, N Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Staff was excellent!!!!
Stayed 3 nights in Jun 2025

8/10 Good

Steffen

Liked: Cleanliness, property conditions & facilities
The hotel met expectations, but the check-in was exceedingly slow!
Stayed 2 nights in May 2025

10/10 Excellent

Holly

Stayed 1 night in May 2025

10/10 Excellent

Christopher

Stayed 11 nights in May 2025

10/10 Excellent

Ria, sunnyvale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There’s no breakfast and it’s not even 9:00am lots of people are waiting but the guy said he’s not putting out food
Stayed 2 nights in May 2025

10/10 Excellent

Gianina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, quiet
Stayed 1 night in May 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to airport
Stayed 1 night in May 2025

10/10 Excellent

Omar, Milton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

long

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
This seems to be our lodging of choice for traveling out of PDX. Convenient, quiet enough, reasonable price.
Stayed 1 night in Apr 2025

6/10 Okay

Austin

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Got into room and there was big hair balls on floor behind door. Otherwise pretty clean. Biggest complaint was with the park and fly. Hardly a convenience, I overlooked the price when I scheduled our pick up but the price was $150. I could have parked in the short term garage for that price and not have to wait on a bus.
Stayed 1 night in May 2025

10/10 Excellent

Fernando, Kingsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean n spacious, 24/7 coffee
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the Airport. Cold breakfast available from 4 AM - great before an early flight. The staff were helpful and reserved two rooms next to each other when I asked. Check-in was easy. Large rooms with comfortable beds.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for my solo travel day

Picked this one using several review sites for the free airport shuttle and breakfast for my one Sunday night stay. Price was reasonable to me at about $120 prepaid and AMEX deal. Checked in about 7ish. The hotel had a system upgrade so had to wait about 20 minutes but the front desk woman was apologetic. Picked a room at the top third floor. Elevator worked. Has a water fountain with filter to fill up a bottle. First floor bathrooms do require a key and were nice. I had a room with comfy king bed with four pillows, desk with chair, comfy sitting chair, ottoman where I put my luggage, blackout curtains. Smart tv with cable and apps like Netflix. Fridge and keurig but did not use. Plug and USB charging options at the desk and one night stand. Shower had good pressure. Bathroom had a fan - stayed in hotels that don’t have these! Night lights at the door and bathroom. Had to wear a night mask for I’m sensitive to light when sleeping. Breakfast was good! Liked the hot options and good variety including biscuits and gravy - beats buying and waiting in line at the airport. Caught shuttle 30 minutes earlier than my original ask and I was the only other person on the shuttle. Promptly left on time. Used text to communicate with the property about a question on smart tv and they responded. Happy with hotel and would stay again. Did hear my neighbor snoring. Wonder if they could hear my loud tv.
Stayed 1 night in May 2025