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Holiday Inn Portland-By the Bay by IHG

4.0 star property

Photo gallery for Holiday Inn Portland-By the Bay by IHG

Exterior
Exterior
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym

Explore the area

View map
88 Spring St, Portland, ME, 04101
  • Place, Cross Insurance Arena
    ‪3 min walk‬
  • Place, Portland Museum of Art
    ‪3 min walk‬
  • Place, State Theatre
    ‪5 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Corner

View from room

Premium Room, 1 King Bed with Sofa bed, Corner

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications, Mobil)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible (Communications, Mobil)

7.8 out of 10
Good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(31 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(125 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Bay View, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Bay View, Corner

8.0 out of 10
Very good
(1 review)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Bay View, Corner (Sofa)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

9.6 out of 10
Exceptional
(9 reviews)
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(71 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Corner

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hampton Inn Portland Downtown - Waterfront
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,005 reviews
The price is NZ$175
includes taxes & fees
21 Dec - 22 Dec
Hampton Inn Portland Downtown - Waterfront

About the area

Portland

With a stay at Holiday Inn Portland-By the Bay by IHG in Portland (Downtown Portland), you'll be within a 5-minute walk of Portland Museum of Art and Cross Insurance Arena. .This hotel is 0.2 mi (0.3 km) from State Theatre and 0.9 mi (1.4 km) from Maine Medical Center.

What's nearby

  • Cross Insurance Arena - 3 min walk - 0.3 km
  • Portland Museum of Art - 3 min walk - 0.3 km
  • State Theatre - 5 min walk - 0.5 km
  • Merrill Auditorium - 10 min walk - 0.9 km
  • Maine Medical Center - 16 min walk - 1.4 km

Getting around

  • Portland Transportation Center - 8 min drive
  • Portland Intl. Jetport Airport (PWM) - 17 min drive

Restaurants

  • ‪Taco Escobarr - ‬4 min walk
  • ‪Speckled Ax - ‬4 min walk
  • ‪Port Of Call - ‬1 min walk
  • ‪Nosh Kitchen Bar - ‬4 min walk
  • ‪Empire Chinese Kitchen - ‬5 min walk

About this property

Holiday Inn Portland-By the Bay by IHG

Hotel with free airport shuttle, steps from Portland Museum of Art
Holiday Inn Portland-By the Bay by IHG offers 239 accommodations with video-game consoles and safes. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 239 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. Guests can get around on the complimentary shuttle, which operates within 2 miles.
Enjoy a meal at Local Toast, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Portland? This hotel has 29999 square feet (2787 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is complimentary (available on request), and a cruise ship terminal shuttle is also provided at no charge.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Children aged 12 and younger eat free breakfast.
Local Toast - Onsite family restaurant.
Local Toast - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 miles
  • Free train station pick-up shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free train station drop-off
  • Onsite parking available only on request
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Local Toast
  • Local Toast

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (29,999 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Renovated entire property - July 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Covered valet parking fee: USD 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 873 out of 1431 reviews
Rating 8 - Good. 361 out of 1431 reviews
Rating 6 - Okay. 123 out of 1431 reviews
Rating 4 - Poor. 43 out of 1431 reviews
Rating 2 - Terrible. 31 out of 1431 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay here. The location was excellent—close enough to walk into town and explore, with transportation options available as well. The room was comfortable and overall everything went smoothly. We did run into a couple of small issues, but maintenance took care of them almost immediately, which we really appreciated. Overall, a good experience and we’d stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful front desk

The woman Kristi at the front desk was pleasant and helpful to have me check in a little early and also worked it out that my wife's name was on the reservation and I was easily able to check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Kristina, Nobleboro

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice - good and Convenient location. Really liked the complimentary shuttle into old port.
Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Only one coffee machine in a small room for morning coffee. The machine takes a long time to brew one cup - the condiments are in a space that adds time to waiting as the machine is blocked until the coffee cup is filled with sugar cream etc. The line was out the door of the room for the 3 days I was there, over twenty minutes just to get to the machine to make a cup of coffee. And same thing for a second cup later on. May sound picky, but coffee is the best start of a day for many people after waking, needs major improvement.
Stayed 3 nights in Sep 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late after a concert and had to park in the lot down the street but the door near that garage that would let us into the hotel was locked and did not have a mechanism to take our key card, so we had to walk a ways around to the hotel's main entrance.
Stayed 1 night in Sep 2025

10/10 Excellent

Glenn

Stayed 5 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a reservation for a king bed but the hotel does not have king beds! The hotel would not not admit it outright but said we have king room but the bed was definitely not a king size bed. False advertisement!
Stayed 4 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night here, but overall the room was exceptionally clean, offered Dove-brand soaps and lotions in room, and had a great ocean view. The staff at the front desk made check in and check out very easy.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was courteous!
Stayed 1 night in Sep 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean & comfortable. Just stayed 1 night at the end of a trip, so didn't spend much time there. Phone in room did not work. Disappointed that tv was not a smartTV and didn't get many channels.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very large and had 4 amazing windows that gave us a stunning view of the harbor. Very walkable area with fantastic food choices. Great place to stay!
Stayed 3 nights in Sep 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and the room was perfect!! Will definitely stay there again!!
Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Bennett

Stayed 1 night in Aug 2025

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Our stay in SoPo

The hotel was very clean and comfortable. The front desk seemed overwhelmed at times during the day and a little rude. The night crew were much more polite. The morning/breakfast crew was very polite and accommodating. The bartender was rude and ignored patrons, leaving them waiting for 10 to 15 minutes at a time. She either needs help or a better work ethic. Also the fact that we had to pay an additional fee to park in the garage was a little ridiculous. Overall we enjoyed our stay here in SoPo.
Stayed 2 nights in Aug 2025

10/10 Excellent

rita, Kansas City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly service. Nice room, i mean, its a holiday inn, its totally fine.
Stayed 5 nights in Aug 2025

10/10 Excellent

Bentley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled by motorcycle, so the covered and secure parking was awesome. Close to downtown for dinner and drinks after a day of biking. Cost beds with lots of pillows.
Stayed 3 nights in Sep 2025

8/10 Good

John

Stayed 1 night in Aug 2025

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, spacious and clean. We had extra pillows which was great for my mom to be able to get comfortable. It was located within walking distant to a lot of great restaurants, shopping and the tour pickups.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jovanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is great

Perfect location to shops and restaurants. Pool is 82 degrees and huge. On site food and drinks were good - had the charcuterie board. Great view from the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

vazquez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Carlota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked down to Becky’s g For a lobster roll then had a drink in the hotel bar. Felt safe and walkable- great spot and the room was clean and comfortable!
View from our room
Stayed 1 night in Sep 2025