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Holiday Inn Portland-By the Bay by IHG

4.0 star property

Photo gallery for Holiday Inn Portland-By the Bay by IHG

Exterior
Ballroom
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
88 Spring St, Portland, ME, 04101
  • Place, Cross Insurance Arena
    ‪3 min walk‬
  • Place, Portland Museum of Art
    ‪3 min walk‬
  • Place, State Theatre
    ‪5 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Corner

View from room

Premium Room, 1 King Bed with Sofa bed, Corner

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications, Mobil)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible (Communications, Mobil)

7.8 out of 10
Good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(31 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(135 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Bay View, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Bay View, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Bay View, Corner (Sofa)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

9.6 out of 10
Exceptional
(9 reviews)
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(74 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Corner

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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View from room
Hyatt Place Portland Downtown - Old Port Square
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 1,318 reviews
The price is NZ$163
includes taxes & fees
8 Mar - 9 Mar
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About the area

Portland

With a stay at Holiday Inn Portland-By the Bay by IHG in Portland (Downtown Portland), you'll be steps from Portland Museum of Art and 4 minutes by foot from Cross Insurance Arena. .This hotel is 0.2 mi (0.3 km) from State Theatre and 0.9 mi (1.4 km) from Maine Medical Center.

What's nearby

  • Cross Insurance Arena - 3 min walk - 0.3 km
  • Portland Museum of Art - 3 min walk - 0.3 km
  • State Theatre - 5 min walk - 0.5 km
  • Merrill Auditorium - 10 min walk - 0.9 km
  • Maine Medical Center - 16 min walk - 1.4 km

Getting around

  • Portland Transportation Center - 8 min drive
  • Portland Intl. Jetport Airport (PWM) - 17 min drive

Restaurants

  • ‪Radial Coffee Company - ‬5 min walk
  • ‪Nosh Kitchen Bar - ‬4 min walk
  • ‪Speckled Ax - ‬4 min walk
  • ‪Taco Escobarr - ‬4 min walk
  • ‪Arcadia - ‬5 min walk

About this property

Holiday Inn Portland-By the Bay by IHG

Hotel with an indoor pool, steps from Portland Museum of Art
Holiday Inn Portland-By the Bay by IHG offers 239 accommodations with video-game consoles and safes. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 239 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. Guests can get around on the complimentary shuttle, which operates within 2 miles.
Enjoy a meal at Local Toast, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Portland? This hotel has 29999 square feet (2787 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is complimentary (available on request), and a cruise ship terminal shuttle is also provided at no charge.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Children aged 12 and younger eat free breakfast.
Local Toast - Onsite family restaurant.
Local Toast - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 miles
  • Free train station pick-up shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free train station drop-off
  • Onsite parking available only on request
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Local Toast
  • Local Toast

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (29,999 square foot of space)

Outdoors

  • In a nature reserve
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Covered valet parking fee: USD 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 913 out of 1484 reviews
Rating 8 - Good. 367 out of 1484 reviews
Rating 6 - Okay. 128 out of 1484 reviews
Rating 4 - Poor. 41 out of 1484 reviews
Rating 2 - Terrible. 35 out of 1484 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffrey T.

Stayed 1 night in Nov 2025

2/10 Terrible

Jacob

Travelled with group
Liked: Cleanliness
Had a 45 minute wait for the room. Waited from 3-345 and was late to my event at 5 after I was able to shower and dress. I prepaid so it was surprising that a room wasn’t ready for me… I also felt trapped here because of the prepay I had no real choice but to be at the mercy of the hotel. Given the price I can’t see myself staying here again. The hotels response to the long wait was to give me a drink ticket and to ask me to wait at the bar… I’m a recovering alcoholic so it wasn’t very welcoming or an experience I’d want to put myself into again. If I was late checking out I’d be charged… the hotel was late to check in and there restoration effort was a drink ticket. If you can’t accommodate the stated check in time you shouldn’t falsely advertise that’s the checking time - or at least put a disclosure that you may need to wait for 3-4 for your room to be prepared, despite prepayment based on 3pm check in. I would have went to a hotel that would honor the 3pm check in so I could make my event. I’m really frustrated and exhausted with the added stress trying to frantically get ready and to the event on time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gregory

Stayed 1 night in Nov 2025

10/10 Excellent

Damon

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super helpful and friendly. We were in town for a concert. The location was very close but it was cold out and they helped us get to and from the venue topping off a great experience. We will definitely be staying again.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer Wilkosz

Liked: Cleanliness, staff & service, property conditions & facilities
It
Stayed 1 night in Nov 2025

8/10 Good

karin

Liked: Cleanliness, property conditions & facilities
Pool and sauna! Expensive food. In-room coffee service, bleech. (Bring your own tea and sugar.) Noisy heat. I would stay here again, though. Parking was cheaper than at other places (and convenient).
Stayed 4 nights in Nov 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and the location was great!!
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful. We had some issues with the shuttle filling up before we could board, but otherwise great location, great price, would definitely stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, property conditions & facilities
The place was nice and very clean. Quite. The only problem is if you are a paid guest why are you charging for parking. That I found ridiculous.
Stayed 1 night in Nov 2025

8/10 Good

Randy

Clean room, garage access, location
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great clean rooms clean common spaces staff was pleasant , but the room temperature was set at 71 and I couldn’t cool it any lower than 65 . 65 is way warmer than comfortable to try and sleep. My only other concern was parking , they had a convention of some sort going on so I had to use the over flow parking and that part wasn’t explained very well
Stayed 1 night in Nov 2025

10/10 Excellent

Marie Claire

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was surprisingly clean and modern. Loved it.
Stayed 1 night in Aug 2025

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was confortable. The staff was accomadating.
Stayed 4 nights in Sep 2025

6/10 Okay

dave

Travelled with partner
Liked: Property conditions & facilities
Very little hot water on Friday in shower, and almost none Saturday and Sunday morning
Stayed 2 nights in Nov 2025

10/10 Excellent

AJ

Travelled with family
Liked: Staff & service, room comfort
Very decent place to stay with kids. Bathroom is small but we made it work. The pool was a little chilly. Besides those small inconveniences, everything was perfectly fine! Would stay again if visiting Portland with children.
Stayed 2 nights in Nov 2025

8/10 Good

Melissa

Clean room and friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Lucinda

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice staff, great room, excellent location!
Stayed 1 night in Nov 2025

10/10 Excellent

Roman, Rochester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and staff very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best value for your money out of any of the hotels in downtown portland with an amazing view of the bay super clean room's friendly staff.Nice snack room and breakfast.
View from Room
View from Room
View from Room
View from Room
Stayed 1 night in Nov 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lovely view, good walkable location.
Stayed 3 nights in Oct 2025

10/10 Excellent

BERNICE

Liked: Cleanliness, staff & service, amenities
The breakfast was great. The staff was night and the view was nice
Stayed 1 night in Nov 2025

10/10 Excellent

Josh

Stayed 2 nights in Oct 2025

10/10 Excellent

Katelyn

Stayed 1 night in Nov 2025