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Embassy Suites by Hilton at Hot Springs Convention Center

3.5 star property

Photo gallery for Embassy Suites by Hilton at Hot Springs Convention Center

Lobby
Restaurant
Indoor pool
Bar (on property)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
400 Convention Blvd, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪8 min walk‬
  • Magic Springs and Crystal Falls
    ‪4 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Premium Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Suite, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Presidential Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Double Beds, Non-Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, Two Double Beds, Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Suite One King and One Sofa Bed Non-Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Corner

55-inch Smart TV with cable channels, Netflix, streaming services

Room, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite One King and One Sofa Bed Corner

55-inch Smart TV with cable channels, Netflix, streaming services

Deluxe Suite One King and One Sofa Bed Corner

  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Accessible

In-room safe, desk, laptop workspace, blackout curtains

One King Bed, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

In-room safe, desk, laptop workspace, blackout curtains

One King Bed, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Presidential Suite, 1 King Bed, Non Smoking

  • 124 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Standard Suite Two Double and One Sofa Bed Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Double Queen Room 1 | Living area

The Hotel Hot Springs

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1793)
The price is NZ$238
for 1 room
includes taxes & fees
2 Jul - 3 Jul
The Hotel Hot Springs

About the area

Hot Springs

With a stay at Embassy Suites by Hilton at Hot Springs Convention Center, you'll be centrally located in Hot Springs, steps from Hot Springs Convention Center and within a 10-minute walk of Hot Springs National Park. .This hotel is 0.8 mi (1.2 km) from Bathhouse Row and 2.2 mi (3.6 km) from Magic Springs and Crystal Falls.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.0 km
  • Hot Springs National Park - 5 min walk - 0.5 km
  • Bathhouse Row - 8 min walk - 0.7 km
  • Magic Springs and Crystal Falls - 4 min drive - 4.0 km
  • Oaklawn Racing Casino Resort - 5 min drive - 4.7 km

Getting around

  • Malvern Station - 30 min drive
  • Clinton National Airport Airport (LIT) - 63 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Arlington Lobby Cafe - ‬16 min walk
  • ‪Pho Hoang My Vietnam N - ‬11 min walk
  • ‪Hot Springs Mountain Tower - ‬7 min drive
  • ‪501 Prime - ‬11 min walk

About this property

Embassy Suites by Hilton at Hot Springs Convention Center

Hotel with free breakfast, steps from Hot Springs Convention Center
Embassy Suites by Hilton at Hot Springs Convention Center offers 246 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with double sofa beds and dining tables. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 246 guestrooms featuring refrigerators and microwaves. 55-inch Smart televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Hot Springs? This hotel has 8400 square feet (780 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton at Hot Springs Convention Center has a restaurant on site.
Cascades - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Cascades

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,400 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Reception hall
  • Renovated entire property - April 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property does not have elevators
Pool access available from 6 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel Spa
Embassy Suites by Hilton at Hot Springs Convention Center Hotel

Embassy Suites by Hilton at Hot Springs Convention Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 612 out of 1128 reviews
Rating 8 - Good. 234 out of 1128 reviews
Rating 6 - Okay. 137 out of 1128 reviews
Rating 4 - Poor. 71 out of 1128 reviews
Rating 2 - Terrible. 74 out of 1128 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Kristen

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
4 floors and the courtyard were under construction. House keeping was nonexistent, ice maker and vending on the eighth floor only, stayed on the third. Continental breakfast was tucked in a nook of the construction courtyard and also nonexistent. Nothing in the reservation mentioned they were under construction. Construction workers continuously were hanging out on the second floor balcony walkways. Pool on the second floor.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Melynda

Liked: Cleanliness
Location is great! Renovations were extreme which made the stay not so desirable but bearable.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities
Construction is ongoing- but we had no issues. Staff was pleasant. We have stayed at this property on several occasions. Easy walking to downtown activities that we were in town for.
Stayed 1 night in Mar 2025

8/10 Good

Lori

Stayed 2 nights in Mar 2025

8/10 Good

Brooke

Stayed 1 night in Mar 2025

8/10 Good

Ralph

Liked: Staff & service
Disliked: Property conditions & facilities
Remodel underway….not convenient or clean.
Stayed 2 nights in Mar 2025

8/10 Good

Kari

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
I like the space you get with this hotel. Its easy to park and walkable, yet just off the main strip. The attached living room with door to close off is nice. There was still a lot of remodeling happening when we were there. The breakfast left much to be desired.
Stayed 2 nights in Feb 2025

10/10 Excellent

ANNETTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come here each year, and this location is a great launch spot for us to go hiking. Breakfast buffet is fabulous! Staff are awesome! Manager's welcome hour is a real treat. The newly renovated rooms are a nice upgrade!
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

RHONDA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They are in the middle of a remodel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay in Hot springs, very walkable to bathhouses and shopping. Very informative staff as well. I only wanna be an embassy suites traveler for now on!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Brandyn

Stayed 1 night in Mar 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not aware the entire property was under construction. Very loud construction noise, room was never cool. Room was very dated and unclean. Only positive was the room was large. Went for my birthday celebration and was extremely disappointed and was definitely not worth the cost of the 2 night stay. If given the option through Expedia I would have asked to cancel and refund and stay at another hotel. I have more to say but will address all my disappointments for the corporate office.
Stayed 2 nights in Feb 2025

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities
Hotel under extensive renovation.
Stayed 2 nights in Feb 2025

2/10 Terrible

luis

Disliked: Cleanliness, staff & service, property conditions & facilities
So we recently stayed at your location, to start of, when we checked in the lady in charge was not courteous at all, when we arrived the door was locked and we even thought we where in the wrong place cause we saw a lot of construction getting done. so the lady came and opened the door did not greet or excused the mess, she just asked for an ID an my credit card, didn't explain anything about our stay such as where the room was, where the elevator was etc. We stayed because the reservation was already made and we dont like to be annoying but the noise every morning was just to loud Making our mornings uncomfortable. I wish i had known the place was in renovation status and i would've gonne somewhere else, i would've expected the price to be cheaper for the inconvenience.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect place to stay for our first night in CR. Breakfast was quite good with a lot of options.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex, Lonoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s real nice
Stayed 1 night in Feb 2025

10/10 Excellent

Manford

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Doing remodeling in lobby.
Stayed 1 night in Feb 2025