All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 135 out of 370 reviews
10 - Excellent
135
Rating 8 - Good. 177 out of 370 reviews
8 - Good
177
Rating 6 - Okay. 41 out of 370 reviews
6 - Okay
41
Rating 4 - Poor. 14 out of 370 reviews
4 - Poor
14
Rating 2 - Terrible. 3 out of 370 reviews
2 - Terrible
3
8.8/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Mark, Kingwood
Business traveller
21 Nov 2024
Disliked: Amenities
Heater didn’t work. Property is close to airport. Clean room. Had what I needed for a one-night stay
Hotel close to the airport, very convenient for the early departure. Breakfast got a lot of choice and made with premium products. The down sides are; the aircond is a bit noisy and the mattress is way too soft wondering if it was not just a foam instead of a matress.
Dominique
Stayed 1 night in Feb 2023
6/10 Okay
Carol
Business traveller
2 Oct 2022
Liked: Staff & service
THIS HOTEL IS CONVENIENT AND THE STAFF IS ALWAYS SO ACCOMMODATING AND KIND. I NOTICED THIS TRIP, THAT THE BATHROOOM WAS NOT CLEANED WELL. HAIRS LEFT AND URINE SMELL..THIS IS THE FIRST TIME I EXPERIENCED THIS. USUALLY FINE..ONE OTHER PROBLEM WAS THE REFRIGERATOR WAS NOT WORKING AT ALL AND I ASKED THE DESK AND THEY SEEMED TO KNOW THE REFRIGERATORS WERE NOT MAINTAINED. ..AND I NEEDED IT