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Occidental Nuevo Vallarta - All Inclusive

4.0 star property

Photo gallery for Occidental Nuevo Vallarta - All Inclusive

Hallway
Property video
Restaurant
3 outdoor pools, open 8 AM to 8 PM, pool loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
Paseo De Los Cocoteros No 18, Villa 8 Fraccionamiento Náutico, Nuevo Nayarit, NAY, 63732
  • Place, Paradise Plaza Shopping Center
    ‪3 min walk‬
  • Place, Vallarta Adventures
    ‪14 min walk‬
  • Place, Nayar Vidanta Golf
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪23 min drive‬

Room options

View all photos for Royal Room (Level Luxury)

Free minibar, in-room safe, iron/ironing board, free WiFi

Royal Room (Level Luxury)

8.8 out of 10
Excellent
(25 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View

7.8 out of 10
Good
(58 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite (Royal Level)

Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Studio Suite (Royal Level)

  • Ocean view
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, Ocean View

8.2 out of 10
Very good
(56 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(169 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed

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About the area

Nuevo Nayarit

When you stay at Occidental Nuevo Vallarta - All Inclusive in Nuevo Nayarit, you'll be on the beach, within a 5-minute drive of Vallarta Adventures and Nayar Vidanta Golf. .This all-inclusive property is 1.5 mi (2.4 km) from Nuevo Vallarta Beach and 6.3 mi (10.2 km) from Playa Bucerías.

What's nearby

  • Paradise Plaza Shopping Center - 3 min walk - 0.3 km
  • Nuevo Vallarta Rivera Farmer's Market - 3 min walk - 0.3 km
  • Vallarta Adventures - 14 min walk - 1.2 km
  • Nuevo Vallarta Beach - 6 min drive - 2.3 km
  • Nayar Vidanta Golf - 6 min drive - 2.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Kabah Sushi Bar - ‬5 min walk
  • ‪Copán Sunset Sky Bar - ‬4 min drive
  • ‪Tulum Restaurant - ‬4 min drive
  • ‪JUDE Bistro & Bar - ‬6 min walk

About this property

Occidental Nuevo Vallarta - All Inclusive

Occidental Nuevo Vallarta - All Inclusive offers 366 accommodations with laptop-compatible safes and complimentary bottled water. This Nuevo Nayarit property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers and hair dryers. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
Make yourself at home in one of the 366 guestrooms featuring free minibar items. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Dip into one of the 3 outdoor pools or enjoy other recreational amenities including an outdoor tennis court and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at Le Buffet, one of the property's 5 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Le Buffet - Onsite restaurant.
Los Olivos - Onsite restaurant. Reservations are required. Open select days.
Mariachi - Onsite restaurant. Reservations are required. Open select days.
Royal Level Restaurant - This restaurant overlooks the ocean. Open select days.
Tokyo - Onsite restaurant. Reservations are required. Open select days.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Le Buffet
  • Los Olivos
  • Mariachi
  • Royal Level Restaurant
  • Tokyo

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Snorkelling
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 buildings
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Occidental Grand Nuevo Vallarta
Occidental Nuevo Vallarta All inclusive
Occidental Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive All-inclusive property

Occidental Nuevo Vallarta - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 782 out of 1622 reviews
Rating 8 - Good. 456 out of 1622 reviews
Rating 6 - Okay. 230 out of 1622 reviews
Rating 4 - Poor. 97 out of 1622 reviews
Rating 2 - Terrible. 57 out of 1622 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sara

Stayed 7 nights in Dec 2025

8/10 Good

Gary

Stayed 7 nights in Dec 2025

8/10 Good

Pat James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2025

6/10 Okay

Patrick

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We have been going to the Occidental for almost 20 years, so we’ve seen lots of changes. The food is very good, we only eat at the buffet. The other restaurants are iffy. The older part of the hotel is so worn out that on the first day, my showerhead flew off. They kind of fixed the next day. It flew off again, so I fixed it a few days later the shower handle fell off on my foot. Awesome, the service elevator on our side are rum made way too much noise. The original building is really really tired. The pool area has a lot of cracks in the concrete And is quite filthy. The entertainment people must all be deaf because they blast the music so loud that you cannot have a conversation at a normal level around the pool it’s OK if you’re drunk got him met. The staff sure are good except for the ones that work in the Outside restaurant I suggest if you stay there you pony up for the premium rooms that are much newer, however I’ve heard complaints from people staying there, but I can’t confirm because I’ve never stayed in that part of the hotel. I would rate this as a three star hotel with good food Because that’s where it really is now the beach out front is great for walking. However, the beach chairs are seriously dirty and that’s why they give you towels to cover them up. It really doesn’t matter what I say here because nothing will change again generally great staff at a poor worn out hotel.
Stayed 17 nights in Nov 2025

10/10 Excellent

Colton

Stayed 8 nights in Dec 2025

2/10 Terrible

Ralph

Stayed 7 nights in Nov 2025

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was great and staff was amazing, clean and well kept rooms and property
Stayed 7 nights in Dec 2025

10/10 Excellent

Colleen

Stayed 12 nights in Nov 2025

6/10 Okay

Halina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stayed in your resort last year and have noticed that this year your food quality declined. The buffet options were very limited, almost the same choices every day. Also your Tokyo restaurant used to use good products for the cooking table, like real butter, fresh rice, etc., however this year they used oils and left over rice. The buffet needed to be reminded every day to include gluten free items and mark the meals if GF- why not make it a must ?
Stayed 14 nights in Nov 2025

10/10 Excellent

Rosemary

Liked: Amenities, property conditions & facilities
The staff amazing! Eva, Armando, Daniela, from the recreation department made our stay amazing! Dancing, the games Armando was motivating! As far as myself and our group they deserve a raise!!! Will be back most definitely! Thank you for our wonderful stay! The staff were exceptional!
Stayed 7 nights in Dec 2025

10/10 Excellent

Muhammad Atif

Stayed 7 nights in Nov 2025

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 14 nights in Nov 2025

8/10 Good

Roma D.

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a very good hotel. Cleaning staff is excellent. Water, coffee, beer, chips, peanuts in the room frisge always replenished. Had a great view from our balcony on 6th floor.
Stayed 12 nights in Nov 2025

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this place. Great place iff you bring kids or travel by yourself. Food is great and so is location.
Stayed 2 nights in Dec 2025

8/10 Good

David, Coquitlam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have been to this hotel many times, but unfortunately this time it was not as good. Just little things but they make all the difference. The service in the buffets was not nearly good enough even when they weren't busy. The Italian restaurant has gone from truly wonderful to very ordinary. The Mexican restaurant also has a poorer menu than before. Service here was bad as they were trying to run a wedding at the same time. Whether we would go again I haven't decided.
Stayed 10 nights in Nov 2025

10/10 Excellent

Joanna

Stayed 14 nights in Nov 2025

10/10 Excellent

Kevin, Hinton

Liked: Cleanliness, amenities
The staff are what makes the Occidental a special place to stay! Eva and her pool entertainment team keep things fun. The food is wonderful and something good for everyone can be found at each meal!
Stayed 10 nights in Nov 2025

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service, staff, rooms and the property was amazing. Could do better with the buffets. Japanese restaurant was amazing best night out there. Lobby lounge entertainment was great too.
Stayed 7 nights in Nov 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the breakfast was fresh and the selection was great
Stayed 9 nights in Nov 2025

8/10 Good

BEHZAD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, facilities and friendly staff. 1 star drop for food - not as good as we were expecting for a 4-5 star hotel.
Stayed 4 nights in Dec 2025

8/10 Good

Duangchai

Staff was friendly. Rooms are nice and clean. Restaurant and pool Are close walk from our rooms.
Stayed 7 nights in Nov 2025

8/10 Good

Duane

Travelled with partner
Staff & food were great. Hotel is a smaller, older hotel but has a nice beach for walking. Reasonably well maintained for its age. There were some issues with the pool bathrooms during our stay. There are lots of children & families at the hotel. It is quite noisy like most all inclusives. There are no quiet spots to sit & play cards or read & not all of the stairs in the restaurants have railing so you might have some difficulty if you have problems with mobility. Great location.
Stayed 28 nights in Oct 2025

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness
The best part about this resort is the swimmable ocean. The staff are also great. Shout out to Jesus and Miccael at the pool bar and the server and cook at hibachi. Other than Tokyo, we found the food to be below average compared to other resorts we have visited. There is one pool, unless you upgrade. The room was fine. What really ruined it for us was the constant sewer smell, in the room and at the pool. We will not return for that reason.
Stayed 6 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Generally the food at the buffet restaurants (dinner and breakfast) were both poor. Very limited choice, did not taste good.
Stayed 1 night in Nov 2025

10/10 Excellent

Denislav Silyanov

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 6 nights in Nov 2025