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View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.8 out of 10
Exceptional
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Double Room

Basic Double Room | In-room dining

Basic Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

Family Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

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About the area

Punta Arenas

Located in Punta Arenas, Hotel Ilaia is within a 15-minute walk of Cerro la Cruz Viewpoint and Palacio Sara Braun. .This hotel is 0.6 mi (1 km) from Cathedral of Punta Arenas and 0.6 mi (1 km) from Maggiorino Borgatello Museum.

What's nearby

  • Cerro la Cruz Viewpoint - 7 min walk - 0.7 km
  • Palacio Sara Braun - 11 min walk - 0.9 km
  • Museo Regional Magallanes - 11 min walk - 0.9 km
  • Punta Arenas Cemetery - 13 min walk - 1.1 km
  • Port of Punta Arenas - 16 min walk - 1.4 km

Getting around

  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 30 min drive

Restaurants

  • ‪Hotel La Yegua Loca - ‬7 min walk
  • ‪Birra! Cerveza & Buena Mesa - ‬8 min walk
  • ‪Cafe 1900 - ‬6 min walk
  • ‪Dino's Pizza - ‬8 min walk
  • ‪Café Helados & Repostería Nómade - ‬6 min walk

About this property

Hotel Ilaia

Hotel Ilaia offers 8 accommodations with hair dryers and blackout drapes/curtains. This Punta Arenas hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 8 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested.
A complimentary full breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 11:00 AM.

All-inclusive details

All-inclusive room rates at Hotel Ilaia are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Hotel ILAIA Hotel
Hotel ILAIA Punta Arenas
Hotel ILAIA Hotel Punta Arenas

Hotel Ilaia Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 71 out of 82 reviews
Rating 8 - Good. 7 out of 82 reviews
Rating 6 - Okay. 4 out of 82 reviews
Rating 4 - Poor. 0 out of 82 reviews
Rating 2 - Terrible. 0 out of 82 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice, clean hotel that seems like staying with family. Everyone was extremely helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amithraj

Stayed 2 nights in Nov 2025

6/10 Okay

Xiaping, Bellevue

Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
A perfect stop on our way back from Puerto Natales while waiting for our Santiago flight. Staff was welcoming and professional. Our room was sparkling clean. And even though we had an early morning plane to catch, the staff prepared us a light breakfast and fresh brewed coffee at 6am. Good location, with an easy walk to town.
Stayed 1 night in Nov 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
What a great calm and peaceful place to stay! The owner was a lovely woman that helped in any way she could to make me feel at home. The hotel was very comfy and accommodating. Loved the top room to relax!
Stayed 3 nights in Nov 2025

10/10 Excellent

Nadiya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice simple aesthetic, lovely staff, GREAT breakfast. Grab and go food options were very helpful given our late arrival.
Stayed 2 nights in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool little hotel

Wonderful little place with genuinely friendly staff. Cool viewing deck at top
Stayed 1 night in Mar 2025

10/10 Excellent

Parul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in good location. Large comfortable rooms. Excellent service and wonderful vegan breakfast included.
Stayed 3 nights in Mar 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy walk to casino and grocery store. Lots of nice restaurants within walking distance. Easy to flag a cab if needed
Stayed 3 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Ilaia went out of their way to be friendly and helpful. There uplifting messages on the walks, which the staff lived up to. It was a joy to stay. Highly recommended
Stayed 1 night in Jan 2025

6/10 Okay

Naomi

Stayed 1 night in Jan 2025

10/10 Excellent

Sibylla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely nice and helpful. We had no idea how important the POI paper is until they told us, because the pass port officer did not inform us. Please do not through it away and keep it in a safe place!!! Furthermore the breakfast was exceptional especially because we had not electricity for about 1 hour before - I have no idea how they managed it!!! Just perfect. Good tips about restaurants in neighborhood. We enjoyed walking around town and port area. Very nice can highly recommend it
Stayed 1 night in Jan 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Punta Arenas

The staff was friendly and helpful. The room was very comfortable and bright. The location is great for seeing local sights.
Stayed 1 night in Jan 2025

10/10 Excellent

Mahesh

Stayed 2 nights in Jan 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
It waa a good ecperi3ence and also the service by staff was extraordinary, the food and breakfast were great and some limited choices for other restaurants in the area but overall was a great experience.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dr. Bob

Just a nice small friendly hotel. Upstairs sun room is terrific! Location is walkable to center of town.
Stayed 1 night in Jan 2025

10/10 Excellent

Paulo Eduardo

Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel was amazing. Made us feel special. Helped us make dinner reservations and the breakfast was incredible. Perfect for a stay over.
Stayed 1 night in Jan 2025

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The people make you feel so comfortable. More like visiting a friends large a5econd home than staying in a hotel. Felt like i was being treated to breakfast by my mother (until my wife reminded me that we may be older than her). Everyone cares. Basic service - no TV etc and a bit rustic. $3us uber to downtown. Near the lookout and a great restaurant also with views (where we enjoyed a fabulous dinner). Book your stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff. Lovely room. View balcony great!
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff and large clean rooms.

The lady in the lobby was fluent in English and she was incredibly nice and friendly. She showed us to our room and showed us free coffee, tea and mini-muffins available 24-hours a day. There is a lovely lobby on the first floor and a charming sitting area on the top floor with a stunning view of the town.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Punta Arenas

Excellent service and value.wouod highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel well located in the city. A delicious breakfast was included with your stay. Would highly recommend!!
Stayed 2 nights in Jan 2025