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Palazzo Montebello

4.0 star property

Photo gallery for Palazzo Montebello

Courtyard
Lobby
Food court
Lobby
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Via Garibaldi, 14, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪11 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪16 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Terrace

Premium Double Room, Terrace

Premium Double Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

Design Double Room

Design Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Similar properties

View from property
Hotel Santa Maria Novella
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.8 out of 5, Exceptional, 1,000 reviews
The price is NZ$344
includes taxes & fees
9 Feb - 10 Feb
Hotel Santa Maria Novella

About the area

Florence

A stay at Palazzo Montebello places you in the heart of Florence, within a 5-minute drive of Basilica of Santa Maria Novella and Piazza della Signoria. .This boutique hotel is 1.1 mi (1.7 km) from Pitti Palace and 1.5 mi (2.4 km) from Gallery of the Academy of Florence.

What's nearby

  • Leopolda Station Exhibition Center - 5 min walk - 0.4 km
  • Piazza di Santa Maria Novella - 8 min walk - 0.7 km
  • Basilica of Santa Maria Novella - 11 min walk - 1.0 km
  • Cathedral of Santa Maria del Fiore - 16 min walk - 1.4 km
  • Ponte Vecchio - 17 min walk - 1.5 km

Getting around

  • Porta al Prato - Leopolda Tram Stop - 4 min walk
  • Porta al Prato Station - 6 min walk
  • Florence Airport, Peretola (FLR) - 21 min drive

Restaurants

  • ‪Gamberini - ‬3 min walk
  • ‪Le Sorelline WineBarCafè - ‬6 min walk
  • ‪Nirvana Veg Restaurant Firenze - ‬2 min walk
  • ‪Taj Palace - ‬3 min walk
  • ‪Il Profeta - ‬4 min walk

About this property

Palazzo Montebello

Boutique hotel with spa services, near Basilica of Santa Maria Novella
Palazzo Montebello offers 55 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 55 guestrooms featuring minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 35 per day)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
Property Registration Number IT048017A1HU2WVBZB

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Montebello Splendid
Montebello Splendid
Montebello Splendid Florence
Montebello Splendid Hotel
Montebello Splendid Hotel Florence

Palazzo Montebello Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jada

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Fantastic breakfast. Staff were extremely helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities
We loved the small and charming hotel and cannot wait to go back!! Our lovely host and hostess were so helpful giving us local recommendations for restaurants and activities. The hotel is adorable. Breakfast is good. Ample parking. Would absolutely stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

rob

Limited buffet breakfast menu + scrambled eggs and extras at no extra cost - euro 28 each. However ask for an omelette and its an extra euro 12 = 40 euro which is way over priced. No cooked food after 11am and the breakfast area closed - bar snacks thereafter, using pre prepared food - more like a 3 star hotel. Room was small and next to a lift. Stayed a week and you would have thought a better room would have been allocated. No issue with staff who were helpful and friendly. Mosquitos an issue in the room.
Stayed 7 nights in Oct 2025

6/10 Okay

Koichi

Disliked: Staff & service
Hotel looks quite new but some facilities need repair or renovation. The receptionist are quite aggressive and they insisted they didn’t receive my personal request through Hotrls.com system. Maybe your systems have not been connected well? Anyway, it looks nice hotel but some service are quite poor and not efficient but they wanted to insist they were right not customers.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stuart James

Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at this hotel. Beautiful, comfortable, large rooms and lovely staff! Thank you so much.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Excellent in room coffee options. Clean room. Pillow menu. Staff was helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Florence. Totally enjoyed the hotel staff. Exceptional front desk staff.
Stayed 2 nights in Oct 2025

8/10 Good

Jess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly and warm, we are travelling with kids, the hotel has rooms which suit family. Services are very good. The hotel is in a quiet location, 20mins’ walk to the centre, 15mins’ walk to the main train station, very convenient.
Stayed 3 nights in Oct 2025

8/10 Good

Marcela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice property and I love the bed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Stayed 4 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Our room was referred to as "boutique" which must have been code for tiny. That was a disappointment. Otherwise, everything was just great, and the property is lovely.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tom

Stayed 1 night in Sep 2025

10/10 Excellent

Krisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

John

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
When we checked in, the refrigerator was leaking with water. Our bell hop stepped in and tracked muddy water in the room, which I cleaned up. They said they would move rooms but they never did. Unplugged that fridge, so I had to give the front desk staff my leftover carbonara and tiramisu to chill. We requested ice after 11pm, they said this was not possible. Ice is only available at the bar, really? First hotel i've stayed in with no ice maker. I requested an extra blanket because my gf gets cold. They only have 1 person working at night and could not leave the desk, so I had to walk down to get it. Same went for an extra bottle of water then next night. The hairdryer did not work well- turned off and on. Gf said it was the worst hairdryer she's ever used. New property, paint was peeling in the bathroom. For the price I was paying, all of this was unfortunate. When I spoke to the front desk about all these issues during check out, he offered me a free cup of coffee. What a joke. Nice aesthetics in the lobby but don't stay here.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 2 nights in Sep 2025

10/10 Excellent

Charlotte

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a really good location, in walking distance to the centre of Florence. The hotel is modern and has new interiors, the staff were friendly and the breakfast was a great selection! Would definintely recommend staying here
Stayed 2 nights in Sep 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First rate room first rate service great time. Enrico in particular really took care of us with info taxis etc. Highly recommend this property
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Friendly and accommodating staff. The room was spacious and very clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice. The only thing I would recommend is the air conditioning to be little better.
Stayed 1 night in Sep 2025

10/10 Excellent

andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property on a quiet street. Very helpful staff and taxis that showed up immediately. Very good Indian food is walkable for when you are tired of pasta.
Charming small hotel. Quiet street and helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stylish hotel that sits just outside the hustle and bustle, but is still easily walkable to all the sights and attractions. Had a junior suite which was clean ,modern and spacious. Enjoyed a nice continental breakfast and liked relaxing with an evening drink in the pretty outside courtyard. All the staff were exceptional.
Stayed 4 nights in Sep 2025

10/10 Excellent

Adrianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property and would definitely stay here again. The staff is very professional and friendly. The rooms are very comfortable and quiet. This is a hidden gem in Florence. The only thing is that it is an extra 10 min walk from the city center.
Stayed 2 nights in Sep 2025

10/10 Excellent

Grady

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was so nice
Stayed 3 nights in Aug 2025