6/10 Okay
Donna Lynn
Travelled with partner
30 Jul 2025
Disliked: Amenities, property conditions & facilities
10/10 for both location and quiet. Room 19. now that’s a different story . No fridge , no coffee maker in the room, the closet was a foot and a half long closet, 3 small drawers, no place for luggage without tripping . The room is very , small with one chair and one small puff stool. The biggest issue was, the damp , the dehumidifier on the A/C did not work , so the A/C just blew wet cool air. Out side patio access, was only through an oversized window (you had to bend crawl through , it’s where we dried our clothes. The smell of either mildew or just dampness was over powering.
Now to be fair, we were offered an upgrade weeks before our arrival , we didn’t take it because we didn’t know what room we were updating from and room we were updating to. Just so you know nobody is on staff after 9 P.m so you are on your own with every other guest in the building is that even legal? Had a great time in the city but this room was a huge let down ! Too bad the potential was missed, if you are a senior like us, this might not be the place for you . Plenty of others to choose from. For 1500+ for 5 nights you can do better. In all our worldly travels this is one of the most disappointing . Too bad Room 19, the potential is huge and so was the oversight.
Donna Lynn
Stayed 5 nights in Jul 2025