Hampton Inn & Suites Raleigh/Crabtree Valley

2.5 star property

Photo gallery for Hampton Inn & Suites Raleigh/Crabtree Valley

Lobby
Terrace/patio
Lobby
Lobby
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
3920 Arrow Dr, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪12 min walk‬
  • Place, North Hills Shopping Center
    ‪2 min drive‬
  • Place, Laurel Hills Park
    ‪3 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

One King Bed, Non-Smoking, Accessible

8.4 out of 10
Very good
(15 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Two Queen Beds, Non-Smoking, Accessible

9.4 out of 10
Exceptional
(28 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

King Studio Suite

9.2 out of 10
Wonderful
(30 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

One King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Two Queen Beds

9.0 out of 10
Wonderful
(50 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Room - Non-Smoking

  • Sleeps 3

King Studio With Mobility/Hearing Accessible Roll-in Shower-Non-Smoking

  • Sleeps 3

Two Queen Mobile/Hearing Accessible with Tub Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Executive King Suite-Non-Smoking

  • Sleeps 3

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 3

King Studio Suite-Non-Smoking

  • Sleeps 4

Similar properties

About the area

Raleigh

With a stay at Hampton Inn & Suites Raleigh/Crabtree Valley in Raleigh (North Hills), you'll be a 2-minute drive from Crabtree Valley Mall and 5 minutes from North Hills Shopping Center. .This hotel is 3.6 mi (5.8 km) from William B. Umstead State Park and 3.8 mi (6.1 km) from North Carolina Museum of Art.

What's nearby

  • Crabtree Valley Mall - 12 min walk - 1.1 km
  • North Hills Shopping Center - 2 min drive - 3.4 km
  • Laurel Hills Park - 3 min drive - 2.7 km
  • North Carolina State University - 4 min drive - 5.6 km
  • Lenovo Center - 5 min drive - 7.0 km

Getting around

  • Cary Station - 13 min drive
  • Raleigh-Durham International Airport (RDU) - 16 min drive

Restaurants

  • ‪Auntie Anne's - ‬13 min walk
  • ‪The Cheesecake Factory - ‬14 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Seasons 52 - ‬13 min walk
  • ‪P.F. Chang's China Bistro - ‬14 min walk

About this property

Hampton Inn & Suites Raleigh/Crabtree Valley

Hotel with free breakfast, near Crabtree Valley Mall
Hampton Inn & Suites Raleigh/Crabtree Valley offers 136 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 136 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can catch a ride on the complimentary shuttle, which operates within 3 mi.
Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Raleigh/Crabtree Valley. A complimentary buffet breakfast is served daily.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Raleigh? This hotel has 4200 square feet (390 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (4,200 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Raleigh/Crabtree Valley
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Hampton Inn & Suites Raleigh/Crabtree Valley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Travelled with family and small children
Disliked: Property conditions & facilities
Not a horrible experience - but probably will stay somewhere else next time. 1) The decor in the lobby was eclectic and dark. I was expecting a little lighter, and brighter from a hotel. 2) The room was ok. The carpet was not vacuumed very well. Fuzz and stuff all over (which our toddler kept finding and eating!!) There was a hair in the shower that did not belong to us.) and the closet door was a double sliding glass door which kept getting off the rail - Frustrating. 3) They were power washing the building. We were not told. They had a small letter posted by the elevator. Our room was on the second floor and there was a roof outside - so workmen were outside of our windows. We had to leave the blackout curtains closed the whole time. Saturday AM - they said the work would not start until 10 so we opened the curtains and at 8:00a a workman walked by while we were still in the bed. Really - not bad, but just not what i was expecting for our first family vacation.
Stayed 2 nights in Sep 2025

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities
Easy clean and comfortable bedding
Stayed 2 nights in Sep 2025

10/10 Excellent

Brandon Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to everything and easily accessible.
Stayed 4 nights in Sep 2025

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Room. However, my thermostat would not go below 68-degrees
Stayed 1 night in Sep 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for a great price!

The room was spacious & clean. The hot breakfast was good.
Stayed 2 nights in Sep 2025

8/10 Good

Joycelyn

The pool was too cold. We wanted to enjoy it but couldn’t
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2025

10/10 Excellent

Lindsay

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay in King suite

Room was great- very clean and spacious. Several reviews said there was no mini fridge but our room had one, as well as a nice sink/coffee area away from the bathroom. Entire hotel was nice, with a nice breakfast and friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 3 nights in Sep 2025

10/10 Excellent

Fritzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Derek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly, enjoyed our stay.
Stayed 4 nights in Aug 2025

8/10 Good

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast options, easy parking. Comfortable beds☺️
Stayed 1 night in Aug 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Stacy, North Stonington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The staff was not friendly at all! They seem to be indifferent. They seemed to be doing their job and had no need to interact with their customers. Disappointing. The hotel however was. great.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crabtree in Raleigh

Excellent hotel near the mall with easy access to restaurants and shops. It takes only a few minutes to get to the stadium.
Stayed 1 night in Aug 2025

10/10 Excellent

Lexus, Chandler

Stayed 1 night in Aug 2025

10/10 Excellent

Tahmid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Evan

Stayed 2 nights in Aug 2025

10/10 Excellent

Donna

Travelled with partner
Really nice
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service

Good with some caveats

The pool looked inviting but was extremely cold, explaining why we never saw one person in it over 3 days. The TV remote was difficult to use. The shower would not turn off but after reporting to the front desk they quickly fixed it. Everything else was fine. Pool situation disappointing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and
Stayed 1 night in Aug 2025