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Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Studio Suite, 1 Queen Bed | Living area
Reception
Front of property - evening/night
Reception

Popular amenities

  • Kitchen
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

Map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪12 min walk‬
  • North Carolina State University
    ‪5 min drive‬
  • Lenovo Center
    ‪6 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

8.4 out of 10
Very good
(37 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Balcony

7.2 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Living area

Studio Suite, 1 Queen Bed

8.8 out of 10
Excellent
(15 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds

7.8 out of 10
Good
(25 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking

  • 37 sq m
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

Reception

DoubleTree by Hilton Raleigh Crabtree Valley

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1001)
The price is NZ$270
for 1 room
includes taxes & fees
16 Aug - 17 Aug
DoubleTree by Hilton Raleigh Crabtree Valley

About the area

Raleigh

With a stay at Homewood Suites by Hilton Raleigh - Crabtree Valley in Raleigh (Crabtree Valley), you'll be a 2-minute drive from Crabtree Valley Mall and 7 minutes from North Carolina State University. .This hotel is 4.1 mi (6.6 km) from Lenovo Center and 6.1 mi (9.8 km) from Raleigh Convention Center.

What's nearby

  • Crabtree Valley Mall - 12 min walk - 1.0 km
  • North Hills Shopping Center - 4 min drive - 4.1 km
  • North Carolina Museum of Art - 4 min drive - 4.0 km
  • North Carolina State University - 5 min drive - 5.2 km
  • Lenovo Center - 6 min drive - 6.6 km

Getting around

  • Raleigh Union Station - 13 min drive
  • Raleigh-Durham International Airport (RDU) - 15 min drive

Restaurants

  • ‪Auntie Anne's - ‬7 min walk
  • ‪The Cheesecake Factory - ‬13 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Kanki Japanese House of Steaks - ‬12 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel with free breakfast, near Crabtree Valley Mall
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 137 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and a fireplace in the lobby. Guests can get around on the complimentary shuttle, which operates within 3 mi.
Grab a bite from the grocery/convenience store serving guests of Homewood Suites by Hilton Raleigh - Crabtree Valley. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 461 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 83 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Trust but verify

It is a beautiful facility in a great location, priced fairly, with room spacing outstanding. However...the advertised reception for Mondays-Thursdays was not offered on Thursday when we arrived. We were told it only occurs once on Wednesdays and that has been the case since it returned after Covid.... The receptionist knew very little about the surrounding area, especially the advertised proximity to a pond and the local greenway walking trail.
Stayed 1 night in May 2025

10/10 Excellent

Rababa

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Nora

Stayed 4 nights in Apr 2025

10/10 Excellent

Amy

Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

8/10 Good

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's an older place and is a bit outdated, but the staff has done a great job of keeping it clean. They are exceptionally friendly and helpful. For the price, location, and service, I would definitely recommend.
Stayed 2 nights in Apr 2025

6/10 Okay

Abigail

Travelled with partner
Liked: Staff & service
Older building and not the cleanest rooms. There are dusty areas. The lamp outlet at the beside was loose and not functioning properly. Mold in the shower. Muggy, hot hallways. Side door keypad lock didn’t work so we had to take the longer route to our room. Elevators were down on the first day. No security cameras anywhere, which is clearly risky in parking lots. Expedia didn’t list that the pool was closed. I didn’t realize NC has a pool opening ordinance. It was 89 degrees but no way to cool off. The back deck didn’t match the pictures, it wasn’t super relaxing. We wanted to hang out there…. Staff were EXCEPTIONALLY friendly. The one kitchen worker was noted morning long into the night and always asked how we were doing. She was incredibly kind and hard working. Darian was also helpful at the front desk.
Stayed 4 nights in Apr 2025

4/10 Poor

Douglas

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Beautiful Hotel that needs an update

Ac did not work in the first room so they moved us to another room. This room was next to the elevator and it was very loud. The tub would not hold water. The room was very large and nice, but the hotel is definitely dated. The staff was very friendly.
Stayed 4 nights in Apr 2025

6/10 Okay

Christine

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Katherine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property seems nice but did not meet expectations. Only one working elevator that moves at a snails pace. Hallways and elevator are stifling. Hot and muggy. Not sure why. Website says breakfast starts at 6 which is why I chose this hotel only to find out it starts at 7 which we were gone before that. Beds have sheets and blankets. No duvet. No conditioner no smart tvs. Pictures show a pool which currently empty with leaves in it. Staff was rude on checkout.
Stayed 1 night in Apr 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel met all our needs and was convenient. The only thing that surprised me was there was no conditioner in the shower. If you provide shampoo, you should probably have conditioner.😀
Stayed 1 night in Apr 2025

6/10 Okay

Robin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older room - needing some repairs

10/10 Excellent

Timothy

Stayed 1 night in Apr 2025

8/10 Good

Lashunta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Charmaine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in need of extreme updates. Carpets were soiled with bleach stains and smelled, lampshades were soiled and it was an uncomfortable stay overall. I was shocked considering the area it is in, and considering there is another Homewood a few miles away that is lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Louis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Deceptive billing practices

Stayed 1 night in Apr 2025

8/10 Good

monica

Stayed 2 nights in Apr 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathroom was in rough shape. The tub stopper was off and in the middle of the tub. Soap dish was missing. Shower rod was held up by a loose screw. The main entrance door needs a paint job. The facility definitely needs an upgrade
Stayed 2 nights in Apr 2025

4/10 Poor

Kelly

Travelled with family
Disliked: Amenities, property conditions & facilities
The lobby and seating area as you walk into the property are quite nice. The room/suite definitely needs updating. Sink and shower plunger “tops” were missing. Cracked tiles on floor. Windows in the room could be opened which was a plus, but they clearly had not been maintained as the window surround was filthy and had so much dirt the windows couldn’t be opened. I managed to open one of the six windows, but only slightly as the window was not fully secure in its track. The suite smelled musty as well. Disappointed with the quality of this hotel, especially for a Hilton property.
Stayed 2 nights in Apr 2025

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool that is in the pictures was empty, which was quite a disappointment as we specifically chose the hotel because they had an outdoor pool. There was only one elevator working. The furniture was torn and stained. The lampshades had dried up splattered nastiness on them. Carpets were stained. The shower handle had to be forcefully shoved in order to get hot water. While most of the staff was pleasant enough, there was one woman who when I asked her where the laundry facility was, wouldn’t look up and pointed down the hall. When I found the laundry room, I found out I had to go all the way back and buy detergent from her. Why did she not tell me that to begin with? Still refused to look at me or speak, other than asking for my room number. It was 6 am, not like she was helping someone else. Would not recommend. Has such potential!
Stayed 3 nights in Apr 2025

6/10 Okay

Veronica

Liked: Staff & service
Disliked: Cleanliness
stains on the sheets and mold in the bathroom
Stayed 2 nights in Apr 2025

2/10 Terrible

heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Mattresses are terrible, hotel is dirty, tub and toilet clogged, elevator broke, terrible smell
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Iris

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
This is near Crabtree Valley Mall and the interstate. Hotel needs lots of renovations used to be stunning. Hotel staff is ok but shout out to the dining facilities mgr who went out of her way to make my staff good. There are other hotel choices near and they are not as in need of renovation. Stay ok; kitchen in each unit was nice
Stayed 1 night in Apr 2025