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Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Seasonal outdoor pool, pool umbrellas, pool loungers
Front of property – evening/night
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪12 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, North Carolina State University
    ‪4 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking

  • 37 sq m
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Living area

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(19 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds

7.4 out of 10
Good
(32 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Balcony

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

8.4 out of 10
Very good
(42 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

Lobby
Embassy Suites by Hilton Raleigh Crabtree
  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
4.4 out of 5, Excellent, 1,001 reviews
The price is NZ$232
includes taxes & fees
8 Feb - 9 Feb
Embassy Suites by Hilton Raleigh Crabtree

About the area

Raleigh

With a stay at Homewood Suites by Hilton Raleigh - Crabtree Valley in Raleigh (Northwest Raleigh), you'll be a 2-minute drive from Crabtree Valley Mall and 6 minutes from North Carolina State Fairgrounds. .This hotel is 3.7 mi (6 km) from North Carolina State University and 4.1 mi (6.6 km) from Lenovo Center.

What's nearby

  • Crabtree Valley Mall - 12 min walk - 1.0 km
  • Laurel Hills Park - 2 min drive - 2.1 km
  • North Carolina State University - 4 min drive - 5.6 km
  • North Carolina State Fairgrounds - 5 min drive - 6.6 km
  • Lenovo Center - 5 min drive - 7.0 km

Getting around

  • Raleigh Union Station - 13 min drive
  • Raleigh-Durham International Airport (RDU) - 15 min drive

Restaurants

  • ‪Panera Bread - ‬8 min walk
  • ‪Auntie Anne's - ‬12 min walk
  • ‪The Cheesecake Factory - ‬13 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪P.F. Chang's China Bistro - ‬13 min walk

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel with free parking, near Crabtree Valley Mall
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 137 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and a fireplace in the lobby. Guests can get around on the complimentary shuttle, which operates within 3 mi.
Grab a bite from the grocery/convenience store serving guests of Homewood Suites by Hilton Raleigh - Crabtree Valley. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 426 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 101 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stay two nights and everything was great for the price.
Stayed 2 nights in Oct 2025

10/10 Excellent

Larry

Staff was good, room clean, breakfast good as well.
Stayed 2 nights in Oct 2025

8/10 Good

Kage

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Reginald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room
Stayed 1 night in Oct 2025

6/10 Okay

Sekethia

Stayed 1 night in Oct 2025

6/10 Okay

LaShauna

Travelled with partner
Liked: Amenities
Property was clean, elevator door acted as if doors weren't going to open all the way. Riom was clean but killed to roach bugs in the bathroom. Throw in the bed needa to be updated. Staff was nice.
Stayed 1 night in Oct 2025

6/10 Okay

Joe

Stayed 1 night in Oct 2025

2/10 Terrible

Sheree

Stayed 4 nights in Oct 2025

8/10 Good

Warren

Disliked: Staff & service
Not to good
Stayed 2 nights in Oct 2025

6/10 Okay

Nicole, Tucson

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff super amazing and personable. The lobby, terrace and dining area nice. The rooms really old and not clean. The doors, the handles, the baseboards, the rails in the closet all are in real need of a good scrubbing for sure! I think the whole suite needs to be deep cleaned!
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight prior to a early am dr appointment in BUSY downtown Raleigh. Perfect location.
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

6/10 Okay

Judiana

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Staff were extremely friendly. A few amenities such as the ice machine were not available and the breakfast are had a select few options. When we got into the room that we waited 15-20 mins for ( checked in at 6pm) the beds had yet to be made. It was about an hour until the rooms had to be made and then we did not have towels or wash clothes to shower and was told we had to come downstairs to get them ourselves. Overall would rate my experience 5/10.
Stayed 1 night in Oct 2025

10/10 Excellent

Erica

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was excellent overall. I will point out that during our stay, the hotel was completely booked. We had a one bedroom suite and a sofa bed with 2 adults and three children. The hotel was unable to provide linen for the sofa bed and we only had two washcloths and two towels. Other than that, everything was great, clean, and the staff was nice and professional.
Stayed 1 night in Oct 2025

8/10 Good

Meredith

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities
All the staff from the front desk to the ladies working in the breakfast bar were very friendly and helpful. Room was clean and very comfortable. Would return.
Stayed 1 night in Oct 2025

10/10 Excellent

Bia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Delores

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very old and outdated, in need of deep cleaning or renovations. Breakfast attendant was very rude as she continued to bring food at 9:25 am after rudely saying breakfast was over at 9:30 am. We arrive at 9:10 am to no breakfast food available!
Stayed 1 night in Oct 2025

10/10 Excellent

Armando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business friendly indeed
Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen was fine. The items served were subpar at best.
Stayed 5 nights in Oct 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff at night. Clean and comfortable room
Stayed 1 night in Oct 2025

2/10 Terrible

Greta

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay In Raleigh

The facility was dirty, carpets, walls, couches. Elevator not operating properly. No linen in the room for the pull out sofa. When I called for linen they said I had to come down to get it. My brother went down to get water and snacks and no one was at the desk. He waited for over 5 minutes and no one came. The tub was dirty. Floor corners dirty/ dust webs. We went down for breakfast at 9:10. There were no clean plates. Food containers were empty, bacon, hash browns. The lady came out and washed plates in a disgusting bucket of water and then took them to the back, seconds later she brought them out and put them on the rack. There’s no way those plates were sanitized properly. Perhaps you should close during your renovation. On the website you have 4.5 stars. That’s not true nor accurate. My family was in Raleigh from Maryland for a medical emergency with a family member and we were not able to rest in your establishment.
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Parking lot construction
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was better than expected for the price.
Stayed 4 nights in Oct 2025