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Excelsior Hotel Ernst am Dom

5.0 star property

Photo gallery for Excelsior Hotel Ernst am Dom

Courtyard
Property video
Property entrance
Suite (Excelsior)
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View map
Trankgasse 1-5 / Domplatz, Cologne, NW, 50667
  • Place, Cologne Cathedral
    ‪1 min walk‬
  • Place, Old Market
    ‪4 min walk‬
  • Place, Musical Dome
    ‪5 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪20 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room (Grand)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Cathedral View)

Suite (Cathedral View)

Suite (Cathedral View)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Grand)

Superior Room (Grand)

Superior Room (Grand)

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Excelsior)

Suite (Excelsior)

Suite (Excelsior)

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Cologne

With a stay at Excelsior Hotel Ernst am Dom, you'll be centrally located in Cologne, within a 5-minute walk of Cologne Cathedral and Musical Dome. .This family-friendly hotel is 14.3 mi (23 km) from Phantasialand and 2.2 mi (3.6 km) from LANXESS Arena.

What's nearby

  • Hohe Strasse - 1 min walk - 0.1 km
  • Cologne Cathedral - 1 min walk - 0.2 km
  • Old Market - 4 min walk - 0.4 km
  • Musical Dome - 5 min walk - 0.4 km
  • Hay Market - 7 min walk - 0.6 km

Getting around

  • Cologne (QKL-Cologne Central Train Station) - 2 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 5 min walk
  • Cologne - Bonn Airport (CGN) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Café Reichard - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Coffee Fellows - ‬4 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Excelsior Hotel Ernst am Dom

Luxury hotel with 2 restaurants, steps from Cologne Cathedral
Excelsior Hotel Ernst am Dom offers 133 accommodations with tablet computers and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 133 individually decorated guestrooms, featuring tablet computers and free minibar items. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at Hanse Stube, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Cologne? This hotel has 4499 square feet (418 square meters) of space consisting of conference space and 6 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hanse Stube - Onsite restaurant. A children's menu is available.
Taku - This restaurant specializes in Asian cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Limo/town car service
  • Parking on site (EUR 29 per day)
  • Valet parking on site (EUR 29 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 52 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Hanse Stube
  • taku

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,499 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1863
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 120.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 52 per person
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Self parking fee: EUR 29 per day
  • Valet parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This hotel is rated 5 stars.

Property is also known as

Ernst Excelsior
Ernst Hotel
Excelsior Ernst
Excelsior Ernst Cologne
Excelsior Ernst Hotel
Excelsior Hotel Ernst am Dom
Excelsior Hotel Ernst Cologne
Hotel Ernst
Hotel Ernst Excelsior
Hotel Excelsior Ernst
Excelsior Hotel Cologne
Excelsior Hotel Ernst Leading Hotels World Cologne
Excelsior Hotel Ernst Leading Hotels World
Excelsior Ernst Leading Hotels World Cologne
Excelsior Ernst Leading Hotels World
Excelsior Ernst am Dom Cologne
Excelsior Ernst am Dom
Excelsior Hotel Ernst am Dom
Excelsior Ernst Am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel
Excelsior Hotel Ernst am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel Cologne

Excelsior Hotel Ernst am Dom Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 820 out of 1001 reviews
Rating 8 - Good. 136 out of 1001 reviews
Rating 6 - Okay. 21 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

John, BHOPAL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel with very good location
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, it’s my second time I love it
Stayed 3 nights in Oct 2025

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Chig Wee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and breakfast is great, so is the service overall
Stayed 2 nights in Sep 2025

4/10 Poor

Jason, Granger

Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect hotel

Fantastic hotel, staff are wonderful, room was spotless, comfortable and quiet, location was central. Highly recommended.
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds are super comfortable. Excellent location.
Stayed 1 night in Sep 2025

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect distance to the legendary Cologne Cathedral
Stayed 4 nights in Aug 2025

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were superb. Welcoming, efficient and nothing too much trouble.
Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Staff was so friendly and accommodating, wish we could have stayed longer.
Stayed 1 night in Apr 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Amenities
Very attentive staff
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Lovely hotel and can’t beat the location. Will stay again and highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with view of the Cathedral. The staff was always so helpful and friendly. Many thanks
Stayed 5 nights in Jun 2025

10/10 Excellent

Lynne Doreen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are extremely helpful and corteous.
Stayed 6 nights in Jun 2025

10/10 Excellent

Muhanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2025

10/10 Excellent

valentindan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.
Stayed 1 night in May 2025

10/10 Excellent

Ruihao

Stayed 3 nights in May 2025

8/10 Good

Sani

Business traveller
Liked: Cleanliness
Dated. Good service. Good location.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Stayed 1 night in Jun 2025

10/10 Excellent

Justina

Stayed 3 nights in May 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

sallianne

Stayed 2 nights in May 2025