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avid hotel Richmond North - Ashland by IHG

2.5 star property

Photo gallery for avid hotel Richmond North - Ashland by IHG

Indoor pool
Exterior
Property amenity
Fitness facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
10261 Washington Highway, Glen Allen, VA, 23059
  • Place, Henrico Sports & Events Center
    ‪20 min walk‬
  • Place, James River Cellars Winery
    ‪2 min drive‬
  • Place, Lavender Fields Herb Farm
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(40 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(65 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (Bed Type Assigned at Check-In)

Desk, blackout curtains, soundproofing, free WiFi

Standard Room (Bed Type Assigned at Check-In)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the area

Glen Allen

When you stay at avid hotel Richmond North - Ashland by IHG in Glen Allen, you'll be in the business district, within a 15-minute drive of Richmond Raceway and Broad Street. .This hotel is 12.7 mi (20.4 km) from Short Pump Town Center and 13 mi (20.9 km) from Kings Dominion.

What's nearby

  • Henrico Sports & Events Center - 20 min walk - 1.7 km
  • James River Cellars Winery - 2 min drive - 2.4 km
  • Regal Virginia Center - 2 min drive - 2.1 km
  • Lavender Fields Herb Farm - 3 min drive - 1.8 km
  • Short Pump Town Center - 11 min drive - 19.0 km

Getting around

  • Ashland Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Wawa - ‬5 min walk
  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

avid hotel Richmond North - Ashland by IHG

Avid hotel Richmond North - Ashland by IHG offers 90 accommodations with blackout drapes/curtains. A pillow menu is available. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix.

Bathrooms include showers. This Glen Allen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 90 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a communal living room.
Grab a bite from the snack bar/deli serving guests of avid hotel Richmond North - Ashland by IHG. A complimentary buffet breakfast is served daily from 8:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 20 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Avid Hotel Ashland
Avid Richmond Ashland By Ihg
avid hotel Richmond North Ashland
avid hotel Richmond North Ashland by IHG
avid hotel Richmond North Ashland an IHG Hotel
avid hotel Richmond North - Ashland by IHG Hotel
avid hotel Richmond North - Ashland by IHG Glen Allen
avid hotel Richmond North - Ashland by IHG Hotel Glen Allen

avid hotel Richmond North - Ashland by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1001 reviews
Rating 8 - Good. 178 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful place to stay one niggt
Stayed 1 night in Dec 2025

4/10 Poor

Jen

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
I was charged $50 for my service pet
Stayed 1 night in Dec 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Dec 2025

10/10 Excellent

alan, santa ana

Stayed 1 night in Dec 2025

4/10 Poor

Oscar

Disliked: Cleanliness, property conditions & facilities
Poor breakfast and pool was closed
Stayed 1 night in Dec 2025

2/10 Terrible

Jack

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Francesca

Stayed 1 night in Dec 2025

2/10 Terrible

Zachary

Disliked: Cleanliness, staff & service, property conditions & facilities
Room is disgusting, walls are dirty, floor left my feet black after being in the room for 5 minutes, dry toothpaste in bathroom sink, bathroom ceiling fan covered in black mold. I’m really sorry to write this review but to pay to stay in such a poorly maintained/cleaned room just seems very disrespectful and shows a complete lack of care for your customers. I know it’s probably considered a value hotel but still…
Stayed 1 night in Dec 2025

10/10 Excellent

GEORGE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean hotel. The bed wasn't very comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Stayed 1 night in Dec 2025

10/10 Excellent

John, Macungie

Stayed 1 night in Dec 2025

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities
Very clean and very helpful staff
Stayed 1 night in Dec 2025

8/10 Good

Rochelle

Stayed 1 night in Dec 2025

10/10 Excellent

Lindsay

Stayed 2 nights in Dec 2025

10/10 Excellent

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and I appreciated the attention to details, like hooks on the wall for clothing and a small bedside stand on BOTH sides of the bed. Also, hand lotion next to the hand soap in the bathroom.
Stayed 1 night in Dec 2025

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for a quiet area and got a room next to an elevator and in front of the building facing the main road. Not the most quiet room for sleeping
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean and fresh room. needs a night light
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Nice stay
Stayed 5 nights in Dec 2025

8/10 Good

William

Stayed 1 night in Dec 2025

2/10 Terrible

Cheryl

Disliked: Staff & service, property conditions & facilities, room comfort
Booked Three weeks ago for a king room w/ roll in shower. On day of arrival got a call from hotel stating no room was available on 1st floor only on 2nd. No problem and let them know I was traveling with a dog. Upon check in my room was $242 and I was like my booking shows room was $117 plus $50 dog fee and$25 hotel fee which is only $192 total. After looking into it they found they were charging me for something else. Problem solved until I got to my room and found out it was 2 full size beds not a king room but after a long day of traveling I was just happy it had roll in shower. Shower had no water pressure and no hot water had to take a cold/warm shower and it was 26 degrees outside. With it having a safety bench in shower it was not very safe it was loose and not properly secured in shower which is a huge safety issue.Upon checking out I expressed all of the above and front girl was like okay whatever while what seemed to be a manager sitting in corner on her phone not even paying attention to what was going on. Overall this hotel was a horrible stay and would not recommend it to anyone wanting to stay here.
Stayed 1 night in Dec 2025

4/10 Poor

Shelly

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 2 nights in Nov 2025

6/10 Okay

Gretchen

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Customer service was 10/10! We were in town for a field hockey tournament, and when our daughter was injured and we needed to head home, Expedia was amazing and quickly refunded our money since we could not stay. Unfortunately, the room appeared to have been cleaned in a rush. It was very hot, and the air-conditioning unit did not seem to be working. We considered contacting the front desk, but we knew it would likely require waiting for the room to be cleaned again or moving to another room, and we were exhausted. The next day, I intended to inform the front desk about the unit and the condition of the room, but we were in a rush to get our daughter to the doctor. I appreciated the customer service and the kindness of the front desk staff, but I would not stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ekundayo

Liked: Cleanliness, amenities, property conditions & facilities
Was nice and the staffs were friendly too
Stayed 2 nights in Nov 2025

6/10 Okay

Perry

Travelled with family
the breakfast could be better food cold.
Stayed 4 nights in Nov 2025