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Best Western Plus Richmond Airport Hotel

2.5 star property

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Seasonal outdoor pool
Free daily full breakfast
Coffee service

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool

Explore the area

View map
5300 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪1 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(62 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(10 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(81 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Sandston

When you stay at Best Western Plus Richmond Airport Hotel in Sandston, you'll be near the airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. .This hotel is 8.2 mi (13.2 km) from Virginia Commonwealth University and 8 mi (12.9 km) from Richmond Raceway.

What's nearby

  • White Oak Village - 1 min drive - 1.4 km
  • Dorey Park - 7 min drive - 7.4 km
  • Broad Street - 8 min drive - 6.3 km
  • Greater Richmond Convention Center - 10 min drive - 13.0 km
  • Virginia Commonwealth University - 11 min drive - 13.7 km

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Wawa - ‬2 min drive
  • ‪Sheetz - ‬2 min drive
  • ‪Wawa - ‬16 min walk
  • ‪Panera Bread - ‬2 min drive
  • ‪McDonald's - ‬13 min walk

About this property

Best Western Plus Richmond Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 119 guestrooms featuring microwaves and iPod docking stations. 37-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility. Guests can get around on the complimentary shuttle, which operates within 2 miles.
A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sandston? This hotel has facilities measuring 441 square feet (41 square meters), including conference space. A roundtrip airport shuttle is complimentary (available on request).
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 miles
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 29 to September 30
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Reviews

Best Western Plus Richmond Airport Hotel Reviews

7.4

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 517 out of 1372 reviews
Rating 8 - Good. 356 out of 1372 reviews
Rating 6 - Okay. 210 out of 1372 reviews
Rating 4 - Poor. 145 out of 1372 reviews
Rating 2 - Terrible. 144 out of 1372 reviews

Reviews

4/10 Poor

Edward

We reserved a two queen room but when we checking in they only had a king bed room
Stayed 1 night in Jun 2025

2/10 Terrible

Asia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

4/10 Poor

Matthew

Travelled with family
The floors were sticky, there was trash in the hallways, and the breakfast was terrible. Would not stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Stayed 3 nights in Jun 2025

4/10 Poor

David, Houston

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like how i asked for assistance from the manager and they said they are avaliable next day at 11am. Next day came not available. Next day came not available.
Stayed 2 nights in Jun 2025

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Had a flight cancelled and needed a place until we could fly out the following day. Sent the shuttle home pick us up from the airport and got us back the next morning. Good value for the price.
Stayed 1 night in Jun 2025

8/10 Good

William

Stayed 1 night in Jun 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hold over to the airport
Stayed 1 night in May 2025

2/10 Terrible

Mari

Stayed 1 night in Jun 2025

10/10 Excellent

Robert, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the staff was very professional. Room was clean and tidy, and the bathroom as well.
Stayed 1 night in Jun 2025

8/10 Good

Lourdes

Stayed 2 nights in Jun 2025

10/10 Excellent

DIANE, CHARLOTTESVILLE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient airport parking and shuttle
Stayed 1 night in Jun 2025

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Jun 2025

4/10 Poor

Ah'Donis

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When I checked in, a female clerk gave me a room that was already occupied. No big deal—I understand mistakes happen. Before I realized the room was taken, I went back downstairs and spoke with a male clerk, who reprogrammed the key. When I tried it again, the key still didn’t work. I went back downstairs, and this time he reprogrammed the key and came up with me. He managed to get the door open, and that’s when we discovered someone was already in the room. He then got an attitude and asked me for my room number, as if it were my fault that I had been given the wrong room.
Stayed 2 nights in Jun 2025

6/10 Okay

Lynne

Liked: Staff & service, room comfort
Staff was friendly and professional. Breakfast was amazing.
Stayed 1 night in Jun 2025

8/10 Good

Irene, Elliston

Business traveller
Liked: Cleanliness, property conditions & facilities
It's convenient to the airport, provides van to airport and has affordable rates to leave a car. My room was very nice, with no carpet, which should be a good long term solution. There was painting and lots of construction around.
Stayed 1 night in Jun 2025

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities, room comfort
: quite and peaceful
Stayed 1 night in Jun 2025

4/10 Poor

Abraham, Garfield

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Mary Ann

You get what you pay for, so lower nightly rate, lower quality.
Stayed 1 night in May 2025

10/10 Excellent

Ranses

Liked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Paula, Amelia Courthouse

Disliked: Cleanliness
The first room was filthy tub was dirty, ice machine did not work, no soda in machines, we booked for 2 different days, as we were going on a trip. We came back on the 9th, was to be picked up at the airport, did not see anyone, called back and was told "well you were a no show, so I left." WHAT! We just told him to pick us up, plane landed at 11:30, got picked up at 1 am. The clerk on duty gave us a key for room 114, great except we could not get in after a lot of tries, now I am pissed, sent my wife to get another key, then the door to the room opened, and a pissed off woman wanted to know what I wanted! The room was occupied, I woke them up! It is now 1:29 am.....finally got a room next to them. breakfast was until 9:30, got there at 9 am. No eggs, potatoes, etc. only waffles. The water fountain in the LOBBY did not work either, so no water.The place is a joke, will never stay there again. Should have demanded my money back.....STAY AWAY!
Stayed 1 night in Jun 2025

2/10 Terrible

JOSE A

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
smell bad
Stayed 1 night in May 2025

2/10 Terrible

JOSE A

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
smell bad, and they sell our reservation
Stayed 1 night in Jun 2025

10/10 Excellent

Shay

Stayed 1 night in Jun 2025

4/10 Poor

Joel

Disliked: Cleanliness, property conditions & facilities
We just stayed to sleep before an early morning flight so my expectations weren’t very high but this place was much more run down and dirty than I expected. Mold in the shower, stuff not wiped on the bathroom wall, and paint cracking everywhere. The sheets were clean and it was quiet. The gentleman checking us in asked if I would mind having just a king bed which wasn’t going to work for our family of 4, he did “move things around” to get us two doubles so maybe this was a room set for remodel. They were actively painting and remodeling the main floor. It also reeked of weed in the main lobby when I checked in.
Stayed 1 night in Jun 2025