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Best Western Plus Richmond Airport Hotel

2.5 star property

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Free daily full breakfast
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Coffee service
Seasonal outdoor pool

Popular amenities

  • Pool

Explore the area

Map
5300 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪1 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(61 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(9 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(79 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

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Lobby

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  • Pet-friendly
  • Free WiFi
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  • Parking available
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The price is NZ$159
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includes taxes & fees
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About the area

Sandston

When you stay at Best Western Plus Richmond Airport Hotel in Sandston, you'll be near the airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. .This hotel is 8 mi (12.9 km) from Richmond Raceway and 8.2 mi (13.2 km) from Virginia Commonwealth University.

What's nearby

  • White Oak Village - 1 min drive - 1.4 km
  • Dorey Park - 7 min drive - 7.4 km
  • Broad Street - 8 min drive - 6.3 km
  • Greater Richmond Convention Center - 10 min drive - 13.0 km
  • Virginia Commonwealth University - 11 min drive - 13.7 km

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Tropical Smoothie Cafe - ‬3 min drive

About this property

Best Western Plus Richmond Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 119 guestrooms featuring microwaves and iPod docking stations. 37-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility. Guests can get around on the complimentary shuttle, which operates within 2 miles.
A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sandston? This hotel has facilities measuring 441 square feet (41 square meters), including conference space. A roundtrip airport shuttle is complimentary (available on request).
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 miles
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 29 to September 30
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 514 out of 1341 reviews
Rating 8 - Good. 348 out of 1341 reviews
Rating 6 - Okay. 208 out of 1341 reviews
Rating 4 - Poor. 136 out of 1341 reviews
Rating 2 - Terrible. 135 out of 1341 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Robin

Disliked: Property conditions & facilities, room comfort

Disappointed

1. Phone problems at hotel meant that when I called for a shuttle from the airport, nobody answered and I had to pay for a cab. The desk person offered that instead they could give me a ride next morning to the train station, but the morning person said they couldn’t do that. 2. Computers were also flaky at check in so it took a while. 3. Air conditioning in lobby wasn’t working. 4.The one soda machine was out of all items without caffeine. 5.The whole hotel looked run down and outdated, not what I expected from BW. The staff apologized but couldn’t do anything about the issues.
Stayed 1 night in May 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2025

8/10 Good

Joanne

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2025

8/10 Good

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Aubree

Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near airport
Stayed 1 night in Apr 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average hotel room and decent breakfast. Only disposable plastic and paper cups though at breakfast. Rooms are moderately noisy from fridge and AC. If you are noise-sensitive (like me), bring ear plugs.
Stayed 1 night in Apr 2025

10/10 Excellent

janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Vicci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Useful and efficient. Very clean. Staff was very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Positive experience

Stayed at hotel for work. It was a great experience. Will definitely stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

Leslie

Travelled with family
Disliked: Room comfort

Not my cup of tea. But it served its purpose.

The hotel itself is clean and tidy. I booked because it had a pool. Unfortunately, it was not open. The first room smelled funny, but the front desk quickly changed the rooms. The beds were uncomfortable and hard. Worst nights sleep ever. The staff were professional and nice to everyone.
Stayed 3 nights in Apr 2025

6/10 Okay

Thomas

Stayed 2 nights in Apr 2025

10/10 Excellent

Devin

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Oliver Wright, Keysville

Business traveller
Disliked: Amenities
I liked that it was close to the airport and had shuttle service. Otherwise I was underwhelmed
Stayed 1 night in Apr 2025

8/10 Good

Judy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

I was only there for 5-6 hrs, so not a lot of time to rate something. Will say that the man on duty when I checked in at 2AM went above and beyond to be helpful.
Stayed 1 night in Apr 2025

6/10 Okay

Kristin

Travelled with family and small children
The overnight staff were very helpful and prompt with airport shuttles, despite being both reception and driver simultaneously. The hotel felt a bit dingy and sub-par in general.
Stayed 1 night in Apr 2025

6/10 Okay

Barry

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Abigail

Liked: Cleanliness, staff & service
They did not have a room with two beds for us when we arrived. We were told those rooms are given away on a first come, first served basis, and because we arrived late, they were gone. I pointed out that I had called to alert them to our late arrival and they did then “find” a room for us. The shuttle came almost immediately to pick us up at the airport, which was great, and everyone was friendly. The bathroom smelled like weed and the breakfast was mediocre, but that last fact makes sense given the price point.
Stayed 1 night in Apr 2025

4/10 Poor

Aldo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport - while not the nicest hotel in the area, I'd say it was good value for money.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Stayed 5 nights in Apr 2025