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Candlewood Suites Richmond North Glen Allen by IHG

2.5 star property

Photo gallery for Candlewood Suites Richmond North Glen Allen by IHG

Exterior
Interior
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

View map
10609 Telegraph Rd, Glen Allen, VA, 23059
  • Place, Henrico Sports & Events Center
    ‪5 min walk‬
  • Place, Lewis Ginter Botanical Garden
    ‪7 min drive‬
  • Place, Richmond Raceway
    ‪11 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking (Wheelchair)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

1 bedroom, in-room safe, desk, laptop workspace

Standard Suite

7.8 out of 10
Good
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

8.0 out of 10
Very good
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (1 Queen)

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed

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About the area

Glen Allen

When you stay at Candlewood Suites Richmond North Glen Allen by IHG in Glen Allen, you'll be in a shopping district, within a 15-minute drive of Richmond Raceway and Broad Street. .This hotel is 10.9 mi (17.5 km) from Virginia Commonwealth University and 12.7 mi (20.5 km) from Short Pump Town Center.

What's nearby

  • Henrico Sports & Events Center - 5 min walk - 0.4 km
  • The Crossings Golf Club - 1 min drive - 1.7 km
  • Lewis Ginter Botanical Garden - 7 min drive - 8.4 km
  • Richmond Raceway - 11 min drive - 12.5 km
  • Short Pump Town Center - 14 min drive - 21.3 km

Getting around

  • Ashland Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪Chili's Grill & Bar - ‬2 min drive

About this property

Candlewood Suites Richmond North Glen Allen by IHG

Hotel in Glen Allen with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Richmond North Glen Allen by IHG offers 84 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Premium cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 84 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided weekly.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Richmond North Glen Allen by IHG.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl

Candlewood Suites Richmond North Glen Allen by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 236 out of 688 reviews
Rating 8 - Good. 201 out of 688 reviews
Rating 6 - Okay. 104 out of 688 reviews
Rating 4 - Poor. 64 out of 688 reviews
Rating 2 - Terrible. 83 out of 688 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Russell

Liked: Cleanliness, staff & service, room comfort

RWD Sun Trip

Stayed 1 night in Aug 2025

6/10 Okay

Ronald, Goshen

Travelled with family
Disliked: Property conditions & facilities
Our floor (4th floor) smelled like cigarette smoke and it was entering our room. Found a small bug in the bed that looked like a bed bug so we did a whole search of the mattress and sheets but found no additional bugs but our sleep was uneasy after that. Sheets and comforters had rips and holes in them. The phone in the room was not working to call the front desk for service
Stayed 1 night in Aug 2025

6/10 Okay

Micheal

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Beverly

Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like anything about it it wasn't my type of place I lost money on it
Stayed 3 nights in Jul 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

My room smelled a little funny but I sprayed Some Lysol and it was ok other thank that it was pretty comfortable
Stayed 2 nights in Jul 2025

8/10 Good

Carol

Liked: Property conditions & facilities
Perfect stat for one night in the area when we lost power. Great customer service
Stayed 1 night in Jul 2025

6/10 Okay

Joy

Travelled with family
There were bed bugs in my children’s bed
Stayed 1 night in Jul 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Safe, Quiet and convenient.
Stayed 2 nights in Jul 2025

4/10 Poor

Christine

Travelled with family
Disliked: Cleanliness, amenities
The room smells like cigarettes, beer and cologne in the room, and had a cigarette stain on the rug. And they didn’t clean the room after being out all day.
This was on the door to the bathroom.
This was the rug
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Jodi

Business traveller
Disliked: Cleanliness
Looks are deceiving it had ants everywhere.
Stayed 1 night in Jul 2025

6/10 Okay

brandi

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Get what you pay for

Safe in the room did not work, hotel machine dryers did not work. Room was clean. Staff was accommodating and polite. Hotel as a whole is not in very good shape. Not bad for $100 a night compared to other hotels.
Stayed 7 nights in Jul 2025

8/10 Good

Duane

Liked: Cleanliness, property conditions & facilities
Location to my event, and to local shops.
Stayed 10 nights in Jul 2025

4/10 Poor

Thomas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
We reserved a 2 Queen suite for our 6’5” son and my husband. We got a 1 bed suite because nothing else was available. The housekeeping was nice but we had mouse traps all over the room. Stairwells smelled of urine. Kids running up and down hallways.
Stayed 4 nights in Jul 2025

6/10 Okay

Tanya

Stayed 1 night in Jun 2025

8/10 Good

Fred, Leesburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for overnight stay while traveling
Stayed 1 night in Jun 2025

8/10 Good

Donald

Stayed 1 night in Jul 2025

8/10 Good

cheryl

Stayed 4 nights in Jul 2025

10/10 Excellent

Chintu

Stayed 1 night in Jul 2025

2/10 Terrible

county of lee

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Maricar

Stayed 1 night in Jun 2025

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025