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Novotel Queenstown Lakeside

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Novotel Queenstown Lakeside

Hotel Class
4 out of 5

Information

Reviews

4.4 / 5Excellent
2,258 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Queenstown Mall
    3 min walk
  • Popular Location
    Skycity Queenstown Casino
    4 min walk
  • Popular Location
    Queenstown Beach
    4 min walk
  • Airport
    Queenstown (ZQN-Queenstown Intl.)
    9 min drive

Choose dates to view prices

Book online or call:

0508 283 858
  • Standard Room (Special Access Bathroom)

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, View (Alpine View)

    Room Amenities

    • Mountain view
    • Sleeps 4
    More details
  • Room, Lakeside

    Room Amenities

    • Partial lake view
    • Sleeps 4
    More details

About this area

Queenstown

Located in Queenstown, Novotel Queenstown Lakeside is in the city center and on a lake. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Traveling with kids? Consider Skyline Gondola and Kiwi and Birdlife Park.

What's nearby

  • Popular Location
    Queenstown Mall - 3 min walk
  • Popular Location
    Skycity Queenstown Casino - 4 min walk
  • Popular Location
    Queenstown Beach - 4 min walk
  • Popular Location
    TSS Earnslaw Steamship - 4 min walk
  • Popular Location
    Fear Factory Queenstown - 5 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 9 min drive

Restaurants

  • Elements – Serves breakfast and dinner. Kids' menu available.

About this property

Novotel Queenstown Lakeside

After a day on the slopes, return to Novotel Queenstown Lakeside to dine at the restaurant, drink at the bar/lounge, and take a dip in a spa tub. All 273 rooms offer WiFi, balconies or patios, and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, wired Internet, and minibars.

Policies

Check-in

Check-in between 2 PM - 5:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Special check-in instructions

Group booking policy: This property allows bookings of up to a maximum of 4 rooms. Reservations exceeding this number will be cancelled without penalty within 24 hours of a confirmed booking.

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 33.00 for adults and NZD 17.50 for children (approximately)
  • Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
  • Fee for in-room wired Internet: NZD 10 per night (rates may vary)
  • Valet parking fee: NZD 25.00 per night (in/out privileges)
  • Nearby parking fee: NZD 18 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Novotel Queenstown Lakeside Hotel
  • Novotel Lakeside Hotel
  • Novotel Queenstown Lakeside
  • Novotel Lakeside
  • Queenstown Novotel
  • Novotel Queenstown Lakeside Hotel Queenstown
  • Novotel Gardens Queenstown

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: NZD 25.00 per night
  • Electric car charging station
  • Limited parking spaces
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 33.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Conference space (646 square feet)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 21-inch LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Nearby activities

Activities

  • Bicycle rentals
  • Boat tours
  • Cross-country skiing
  • Downhill skiing
  • Ecotours
  • Golf lessons
  • Golfing
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Parasailing
  • Rafting
  • Rock climbing
  • Sailing
  • Scooter/moped rentals
  • Segway rentals/tours
  • Ski area
  • Ski equipment rentals
  • Skiing
  • Skiing lessons
  • Skydiving
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Ziplining

Where to eat

  • Elements – Serves breakfast and dinner. Kids' menu available.
4.4

Excellent

5 - Excellent
1,229
4 - Good
827
3 - Okay
167
2 - Mediocre
21
1 - Poor
14
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.1
Property condition

4/5 Good

This traveller didn’t leave comments with their review
Stayed 5 nights in Jul. 2019

2/5

This traveller didn’t leave comments with their review
Stayed 1 night in Jun. 2019

4/5 Good

Family break

Made use of the spa and laundry. Breakfast was great and set us up for our days on the slopes. We felt valet parking was expensive and therefore parked lakeside for free.

Stayed 4 nights in Jun. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 5 nights in Jun. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 5 nights in Jun. 2019

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