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Holiday Inn Express Richmond Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Free daily buffet breakfast
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Exterior
Fitness facility

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
201 E Cary St, Richmond, VA, 23219
  • Virginia Commonwealth University
    ‪5 min walk‬
  • Broad Street
    ‪6 min walk‬
  • Greater Richmond Convention Center
    ‪9 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

8.4 out of 10
Very good
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.2 out of 10
Very good
(27 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(22 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Richmond - Midtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1009)
The price is NZ$399
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Holiday Inn Express Richmond - Midtown by IHG

About the area

Richmond

Holiday Inn Express Richmond Downtown by IHG is centrally located in Richmond, a 5-minute walk from Virginia Commonwealth University and 5 minutes by foot from Broad Street. .This hotel is 0.6 mi (1 km) from Greater Richmond Convention Center and 0.7 mi (1.1 km) from Allianz Amphitheater at Riverfront.

What's nearby

  • Virginia Commonwealth University - 5 min walk - 0.4 km
  • Broad Street - 6 min walk - 0.6 km
  • Greater Richmond Convention Center - 9 min walk - 0.8 km
  • The National - 9 min walk - 0.8 km
  • Altria Theater - 12 min walk - 1.1 km

Getting around

  • Richmond Main Street Station - 19 min walk
  • Richmond Intl. Airport (RIC) - 17 min drive

Restaurants

  • ‪Penny Lane Pub - ‬6 min walk
  • ‪Capital Ale House - ‬7 min walk
  • ‪Quench Food + Spirits - ‬6 min walk
  • ‪The Patio Thai - ‬2 min walk
  • ‪Secret Sandwich Society - ‬8 min walk

About this property

Holiday Inn Express Richmond Downtown by IHG

Hotel with free breakfast, a quick walk to Virginia Commonwealth University
Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 20 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 519 out of 1008 reviews
Rating 8 - Good. 270 out of 1008 reviews
Rating 6 - Okay. 106 out of 1008 reviews
Rating 4 - Poor. 49 out of 1008 reviews
Rating 2 - Terrible. 64 out of 1008 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cheri, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good central location in downtown Richmond. Very friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Christina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was very accommodating and kind. The area surrounding the hotel is not that bad.It is surrounded by businesses. There were a few crumbs on the table of our room, but everything else was clean. Overall enjoyed our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Estuardo

Stayed 3 nights in Apr 2025

4/10 Poor

Hana

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I wanted to enjoy my budget friendly experience but unfortunately I found my room to be in need of a deep clean (good dusting and some less well used surfaces seemed like they hadn't been wiped), and the elevator gave me the creeps. Breakfast was nice, staff was kind. Unfortunately I don't see myself coming back, even though the price was right.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could have been better

Very satisfied with room and cleanliness. WiFi service did not work at all. Staff was aware but different staff reported different reasons for issues. Breakfast attendant on Sunday morning was rude when asked for empty coffee urn to be filled.
Stayed 2 nights in Apr 2025

8/10 Good

Ciara

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Ben

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

David

Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The parking charge was reasonable for a city hotel.

8/10 Good

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel breakfast around, good location, friendly and helpful staff.
Stayed 2 nights in Apr 2025

8/10 Good

Alistair

Stayed 1 night in Apr 2025

10/10 Excellent

PATTY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and helpful. The bed was sooo comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Lakisha

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk was great very helpful and friendly. The bathroom wasn’t the cleanest. The overall room should have been cleaned better. You got a 3 because of the lady at the front desk
Stayed 1 night in Apr 2025

10/10 Excellent

Larisa

Stayed 1 night in Apr 2025

10/10 Excellent

Ritamarie

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Excellent Service

The workers at the front desk and on the floor were curtious and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than adequate place to sleep

Second time I have stayed at this location because of its easy access to the Altria Theater. Parking is very good except it costs $20.00 per night. Beds are very comfortable. I appreciated the addition of the grab bar in the bathtub/dhower. I like the Dove soap and shampoo products. Quality of towels and wash clothes needs improvement I felt the hotel was stingy with Keurig k cups—only two so my friend and I couldn’t have a second cup.
Stayed 1 night in Apr 2025

8/10 Good

Yit Meng

Easy access to main street. Pleasant and safe to walkeven in the night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sungyoon

Stayed 1 night in Apr 2025

10/10 Excellent

Glenn, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jan

Travelled with family
Stayed 1 night in Apr 2025

8/10 Good

Leanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Matthew Joseph

Stayed 3 nights in Apr 2025