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Holiday Inn Express Richmond Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Free daily buffet breakfast
Room amenity
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View map
201 E Cary St, Richmond, VA, 23219
  • Place, Virginia Commonwealth University
    ‪5 min walk‬
  • Place, Broad Street
    ‪5 min walk‬
  • Place, Greater Richmond Convention Center
    ‪9 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(27 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(43 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(33 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Richmond

Holiday Inn Express Richmond Downtown by IHG is centrally located in Richmond, a 5-minute walk from Virginia Commonwealth University and 6 minutes by foot from Broad Street. .This hotel is 0.6 mi (0.9 km) from Greater Richmond Convention Center and 0.6 mi (1 km) from Allianz Amphitheater at Riverfront.

What's nearby

  • Virginia Commonwealth University - 5 min walk - 0.4 km
  • Broad Street - 5 min walk - 0.4 km
  • Allianz Amphitheater at Riverfront - 8 min walk - 0.7 km
  • Greater Richmond Convention Center - 9 min walk - 0.8 km
  • The National - 9 min walk - 0.8 km

Getting around

  • Richmond Main Street Station - 20 min walk
  • Richmond Intl. Airport (RIC) - 17 min drive

Restaurants

  • ‪Pop's Market on Grace - ‬8 min walk
  • ‪Ay Caramba - ‬5 min walk
  • ‪Capital Ale House - ‬7 min walk
  • ‪Penny Lane Pub - ‬6 min walk
  • ‪Lemaire - ‬7 min walk

About this property

Holiday Inn Express Richmond Downtown by IHG

Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 20 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean, quiet for a great sleep and excellent breakfast!
Stayed 1 night in Dec 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities
clean room, friendly staff, great breakfast buffet, walking proximity to richmond sights
Stayed 1 night in Dec 2025

2/10 Terrible

sean

I didnt receive a wake up call this morning like i requested when i checked in the day before -- which in.turn will make me late.for my business appointment!
Stayed 1 night in Dec 2025

10/10 Excellent

marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes great breakfast and safe parking.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes Roger was courteous and very helpful I enjoyed my stay
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Everything was straight
Stayed 1 night in Dec 2025

10/10 Excellent

DARLENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Cheryl, Carlisle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, well appointed room, extra safety measures
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2025

10/10 Excellent

Sylvia, Lynchburg

Liked: Amenities
Arrived early but the concierge on duty was very friendly offering to hold our luggage while we went to explore the area until our room was ready.
Stayed 1 night in Dec 2025

6/10 Okay

Brian

Disliked: Amenities
Room was starkly decorated. Cashier at front desk was unable to give me a receipt for snack purchase paid by credit card. Would have liked some wine, but it was completely unavailable.
Stayed 1 night in Dec 2025

8/10 Good

Erle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large, clean room. Translucent and darkening window blinds were very nice. Felt safe and secure because of the key card features. Friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

8/10 Good

Sherri

Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Great staff, clean room and easy check in
Stayed 1 night in Dec 2025

10/10 Excellent

Dr. Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Christina, Mystic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place to stay for a work trip in and around the Richmond area.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very large. The bed was comfy and shower hot. Most memorably, the staff were all incredibly friendly. I would definitely recommend this location!
Stayed 1 night in Nov 2025

10/10 Excellent

Tinisa, New Castle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Nov 2025

10/10 Excellent

Scarlett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice, bathroom was exceptionally clean. Plenty of space for clothing, etc. The staff was very friendly and efficient. Did a good job explaining use of pass key in the elevator, which made us feel very secure. I would definitely stay there again and will recommend to my friends.
Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the bed was comfortable. The breakfast included a good.varietybof foods and was tasty. The staff was super friensly and helpful. The overall hotel was well maintained.
Stayed 5 nights in Nov 2025

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities
THE CLEAINING STAFF WAS OUTSTANDING. THEY WENT OVER AND BEYOND. ALSO, THE BREAKFAST STAFF WAS GREAT.
Stayed 2 nights in Nov 2025

8/10 Good

Jayme

Liked: Cleanliness, staff & service, amenities
The room was great as was the breakfast. The biggest criticism I have was the parking. Very small spaces and being charged $20 a day when you're already paying a decent price to stay there was a bit ridiculous
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose, Brandon

Stayed 1 night in Nov 2025

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10 out of 10 will recommend to future travelers (friends and family )I’m really enjoying my birthday
Stayed 1 night in Nov 2025