Holiday Inn Express Richmond Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Exterior
Free daily buffet breakfast
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Shower, free toiletries, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
201 E Cary St, Richmond, VA, 23219
  • Virginia Commonwealth University
    ‪5 min walk‬
  • Broad Street
    ‪6 min walk‬
  • Greater Richmond Convention Center
    ‪9 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed (Extra Floor Space)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Extra Floor Space)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Richmond

Holiday Inn Express Richmond Downtown by IHG is centrally located in Richmond, a 5-minute walk from Virginia Commonwealth University and 5 minutes by foot from Broad Street. .This hotel is 0.6 mi (1 km) from Greater Richmond Convention Center and 0.7 mi (1.1 km) from Allianz Amphitheater at Riverfront.

What's nearby

  • Virginia Commonwealth University - 5 min walk - 0.4 km
  • Broad Street - 6 min walk - 0.6 km
  • Greater Richmond Convention Center - 9 min walk - 0.8 km
  • The National - 9 min walk - 0.8 km
  • Altria Theater - 12 min walk - 1.1 km

Getting around

  • Richmond Main Street Station - 19 min walk
  • Richmond Intl. Airport (RIC) - 17 min drive

Restaurants

  • ‪Penny Lane Pub - ‬6 min walk
  • ‪Capital Ale House - ‬7 min walk
  • ‪Quench Food + Spirits - ‬6 min walk
  • ‪The Patio Thai - ‬2 min walk
  • ‪Secret Sandwich Society - ‬8 min walk

About this property

Holiday Inn Express Richmond Downtown by IHG

Hotel with free breakfast, a quick walk to Virginia Commonwealth University
Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 20 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 509 out of 1007 reviews
Rating 8 - Good. 266 out of 1007 reviews
Rating 6 - Okay. 112 out of 1007 reviews
Rating 4 - Poor. 54 out of 1007 reviews
Rating 2 - Terrible. 66 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jane

Travelled with family
the parking area was sketchy. It was very close to the convention center. Could walk but there was a area very close that was very sketchy
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosellina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super helpful at all times.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was nice. The staff were friendly, and breakfast was good. Wifi was a little spotty though.
Stayed 5 nights in Mar 2025

10/10 Excellent

Bhagya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortaaae
Stayed 1 night in Mar 2025

8/10 Good

Steven, Westminster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Stayed 2 nights in Feb 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and nicely modern and upgraded. The complimentary breakfast was delicious with a great selection
Stayed 1 night in Mar 2025

10/10 Excellent

Britt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jaycynthia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Quiet atmosphere. Enjoyed the complimentary breakfast. Will most definitely return in the future. Hotel comes highly recommended.
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Stayed 3 nights in Mar 2025

10/10 Excellent

Alicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Stayed 1 night in Mar 2025

10/10 Excellent

john

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Janay

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We had a great stay at this holiday inn. It was clean, comfortable, and the staff was welcoming and friendly. Only issue was only one elevator was working so it was a long wait for the elevator. I liked that they had a good variety of breakfast food. Thanks for a great stay
Stayed 2 nights in Feb 2025

4/10 Poor

Steven

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Subpar stay

Only 2 elevators 1 was out. The elevator was dirty. There was no way to turn fan off hvac if you unplug unit then there was not heat. The tube did not look clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Sheryl

Stayed 1 night in Mar 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and staff. Breakfast was good too.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very helpful and friendly
Stayed 2 nights in Feb 2025

8/10 Good

SHIRLEY

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how close it was to everything and they were super helpful with anything we needed!! The parking garage is pretty low/short so bigger cars/trucks can’t enter but they had parking right beside for us so no biggie there!
Stayed 1 night in Mar 2025

4/10 Poor

ERSEL

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Internet connection was bad and I was disconnected sporadically and their suggestion was to bring down my computer and work in the lobby.
Stayed 3 nights in Feb 2025

2/10 Terrible

Achintha

Business traveller
I made the booking from 25th to 28th Feb. Since my flight is arriving on the 26th early morning, i booked the hotel from 25th. By the time I go to hotel, they have canceled my booking with No show and said no more rooms available. I had to walk around finding a hotel with my bags. I already informed hotel through Expedia too that i'm arriving on 26th morning. I lost my money. I will never book this hotel again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast, and staff.
Stayed 2 nights in Feb 2025