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ibis Rotorua

3.5 star property

Photo gallery for ibis Rotorua

Restaurant
Twin Room, 2 Double Beds, Lake View
Outdoor dining
Front of property
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Kuirau Park
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(18 reviews)
  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

7.4 out of 10
Good
(25 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(52 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

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Indoor pool
Novotel Rotorua Lakeside
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3.9 out of 5, Good, 1,004 reviews
The price is NZ$255
includes taxes & fees
4 Jan - 5 Jan 2026
Novotel Rotorua Lakeside

About the area

Rotorua

With a stay at ibis Rotorua, you'll be centrally located in Rotorua, a 2-minute drive from Polynesian Spa and 6 minutes from Skyline Rotorua. .This hotel is 0.1 mi (0.2 km) from Eat Street and 0.2 mi (0.2 km) from Matariki Hangi & Maori Cultural Performance.

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Kuirau Park - 3 min walk - 0.3 km
  • Rotorua Night Market - 5 min walk - 0.5 km
  • Tamaki Maori Village - 8 min walk - 0.7 km
  • Polynesian Spa - 13 min walk - 1.1 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Poco. - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬2 min walk
  • ‪Fat Dog Cafe & Bar - ‬5 min walk
  • ‪Atticus Finch - ‬2 min walk
  • ‪Barrel & Co - ‬5 min walk

About this property

ibis Rotorua

Hotel with free parking, near Polynesian Spa
Ibis Rotorua offers 145 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 145 air-conditioned rooms featuring refrigerators and LED televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. This hotel also features wireless internet access (surcharge), concierge services, and a communal living room.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

ibis Rotorua Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 334 out of 1001 reviews
Rating 8 - Good. 385 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Trudi, Ohaupo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Functional and economical. Convenient location. Very friendly and helpful staff. But… Tiny room - can sleep up to four apparently but sleep is all you can do. Barely room to walk around the beds and not even a chair! Bare minimum of towels and toiletries provided. AC malfunctioned and cooked us for most of the night.
Stayed 1 night in Dec 2025

6/10 Okay

Gregory

Stayed 2 nights in Sep 2025

8/10 Good

Robert

Stayed 1 night in Sep 2025

8/10 Good

Saumil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Sep 2025

6/10 Okay

kathy

Liked: Cleanliness, staff & service
Overnight. All the pillows were fat, no slimline ones to enable choice. Thermostat in shower very touchy, either boiling hot or freezing. Good water prezsure tho
Stayed 1 night in Sep 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Sep 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in fair condition. While its clean, there were some big stains on the carpet in the room. But overall for the price it was quite a fair deal. Suggest they put some rubbish bins outside.
Stayed 1 night in Aug 2025

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to the lake and main shopping and dining precinct. They should provide soap to wash hands in the bathroom instead of just the body wash in the shower….
Stayed 2 nights in Aug 2025

6/10 Okay

LEEANNE

Stayed 1 night in Aug 2025

8/10 Good

Sarah

Travelled with family
Liked: Amenities
Excellent location. Warm cozy room
Stayed 2 nights in Aug 2025

10/10 Excellent

milan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved 3$ breakfast upgrade 😀
Stayed 2 nights in Aug 2025

10/10 Excellent

Lupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a great time with loved ones.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lupe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Customer service was amazing during our stay 🙏. Loved it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shaniza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, close to dining spots
Stayed 1 night in Aug 2025

6/10 Okay

Melanie

Stayed 1 night in Aug 2025

6/10 Okay

Natalie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great in every way except the bathroom showers could do with an upgrade.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great easy check in. Staff at desk were friendly and accomodating. Proximity to Eat Streat was excellent- all within walking distance. Plenty of free parking.
Stayed 1 night in Jul 2025

8/10 Good

Martin and Sarah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Price was good
Stayed 1 night in Jul 2025

8/10 Good

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ellen

Stayed 1 night in Jul 2025

8/10 Good

Peter

Stayed 2 nights in Mar 2025

8/10 Good

June Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast food but sadly it wasnt hot enough. Everything else was great and will come again.
Stayed 2 nights in Jul 2025

4/10 Poor

Enoch

Stayed 1 night in Jul 2025

6/10 Okay

Wenxin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Facilities are
Stayed 1 night in Jul 2025