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Holiday Inn Express Richmond - Midtown by IHG

3.5 star property

Photo gallery for Holiday Inn Express Richmond - Midtown by IHG

Relax in comfort with a sofa set, armchairs, and a small table in our welcoming lobby lounge.
Two single beds with white linens and geometric patterned bedding, flanked by nightstands with a phone and lamp.
Indulge in a variety of international dishes at our self-service buffet.
Welcome to the reception area, where a modern design and digital display set the tone for a seamless stay.
Welcome to Holiday Inn Express, featuring a contemporary design with a prominent entrance.

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Housekeeping
  • Free WiFi

Explore the area

Map
2000 Staples Mill Rd, Richmond, VA, 23230
  • Carytown
    ‪4 min drive‬
  • Virginia Commonwealth University
    ‪6 min drive‬
  • University of Richmond
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(72 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(66 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (Bed type assigned at check in)

Standard Room (Bed type assigned at check in)

Standard Room (Bed type assigned at check in)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the area

Richmond

When you stay at Holiday Inn Express Richmond - Midtown by IHG in Richmond, you'll be near the airport, within a 10-minute drive of Virginia Commonwealth University and University of Richmond. .This hotel is 10.1 mi (16.2 km) from Short Pump Town Center and 3.6 mi (5.8 km) from Broad Street.

What's nearby

  • Carytown - 4 min drive - 4.1 km
  • Virginia Museum of Fine Arts - 5 min drive - 4.1 km
  • Virginia Commonwealth University - 6 min drive - 5.4 km
  • University of Richmond - 6 min drive - 4.2 km
  • Greater Richmond Convention Center - 8 min drive - 9.5 km

Getting around

  • Richmond Staples Mill Road Station - 7 min drive
  • Richmond Intl. Airport (RIC) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Cookout - ‬7 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Wendy's - ‬6 min walk
  • ‪Panera Bread - ‬7 min walk

About this property

Holiday Inn Express Richmond - Midtown by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express Richmond - Midtown by IHG offers 142 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 142 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a ballroom.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Games
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 22 to September 05
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn I 64 West End
Holiday Inn I 64 West End Hotel
Holiday Inn I 64 West End Hotel Richmond
Holiday Inn I 64 West End Richmond
Holiday Inn West End
West End Holiday Inn

Holiday Inn Express Richmond - Midtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1008 reviews
Rating 8 - Good. 266 out of 1008 reviews
Rating 6 - Okay. 107 out of 1008 reviews
Rating 4 - Poor. 49 out of 1008 reviews
Rating 2 - Terrible. 60 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy smokers.

Everything was great except that my room was just above the smoking area and it sounded like a party until around 12:00. The rooms in the front of the building are probably just fine.
Stayed 1 night in May 2025

10/10 Excellent

Utsav

Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay in the Richmond Virginia Holiday Inn Expre

I had an amazing stay. Everyone was wonderful, the room was clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient location for ud
Stayed 1 night in Apr 2025

6/10 Okay

Xenia

Liked: Cleanliness, property conditions & facilities
The room and bath were very clean. The hotel is in a good location. However, I tried to contact reception and housekeeping for an extra blanket but nobody answered trephine. When I tried to check out in the morning there was nobody at reception to attend me. Was told to just hand in my room key and assured that the hotel would send me a receipt to my email address. I have not yet received it. .
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for downtown activities…. A fine quality antiques mall was very close by. A complimentary breakfast was well stocked. A very clean hotel in all aspects.
Stayed 1 night in Apr 2025

4/10 Poor

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Stephanie

Stayed 2 nights in Apr 2025

8/10 Good

Joshua

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short family stay

It was short stay but my kids definitely enjoyed staying there. We appreciate the pool table, the Jenga games, but the pool sticks need to be replaced they are in terrible shape. Breakfast was good with nice selections.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, great hot breakfast (biscuits and gravy!), very good fitness room, and a really nice game room with a full pool table and shuffleboard table.
Stayed 2 nights in Apr 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was better than expected. Great price, updated rooms, comfortable king bed, nice breakfast, really nice common area with pool table, shuffleboard, multiple TV screens, lots of comfortable seating including huge bean bag chairs. Can’t wait to come back in the summer to try the outdoor pool! Gave it a 4 only because I was on the second floor and outside my window was an HVAC unit that made noise, not too loud but was noticeable at night. Stay on the third floor or higher.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jiun-Min

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean property, always satisfied
Stayed 3 nights in Apr 2025

6/10 Okay

Leslie

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was accommodating to diverse clientele. The rooms are clean and the staff was easy to work with on large or small issues.
Stayed 1 night in Apr 2025

8/10 Good

Amber

Stayed 2 nights in Apr 2025

10/10 Excellent

AMAURY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good experience

Stayed 1 night in Apr 2025

8/10 Good

Joycelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Everyone was very nice and the property was okay but expensive for the quality. The parking lot looked a little ran down. I was concerned about my car being broken into at night.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jesse

Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025