Modern hotel, nicely decorated, great size balcony, comfortable room.
Breakfast was very good and there was a limited but nice menu for lunch and light dinners.
The head bartender, Giovanni, was brilliant. Couldn’t do enough for us and a credit to the hotel.
A few letdowns though.
- No pool towels available.
- While I appreciate eliminating plastics, the cardboard water containers in the room were chargeable. I would expect at least some water to be provided at no charge to guests in a four star hotel even if just at check in.
- We were staying for MotoGP in mid September. On the Monday, the hotel closed its kitchens without prior warning and no food was available other than breakfast. Coming back after a long walk, we had to eat crisps for lunch rather than walk further to get a restaurant.
This is not acceptable in a hotel where guests are still paying full rate.