Red Roof Inn Rochester - Henrietta

2.0 star property

Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Electric vehicle-charging station
Laundry room
Exterior
In-room safe, blackout curtains, free cots/infant beds, free WiFi

Reviews

5.6 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Place, Veterans Memorial Park
    ‪2 min drive‬
  • Place, Rochester Institute of Technology
    ‪6 min drive‬
  • Place, University of Rochester
    ‪9 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Henrietta

With a stay at Red Roof Inn Rochester - Henrietta in Henrietta, you'll be within a 5-minute drive of Marketplace Mall and Veterans Memorial Park. .This hotel is 2.6 mi (4.1 km) from Fair and Expo Center and 3.1 mi (5 km) from Cinemark Movies 10.

What's nearby

  • Veterans Memorial Park - 2 min drive - 2.6 km
  • Marketplace Mall - 3 min drive - 4.3 km
  • Rochester Institute of Technology - 6 min drive - 7.5 km
  • University of Rochester - 9 min drive - 12.2 km
  • Strong - 15 min drive - 14.6 km

Getting around

  • Rochester Station - 20 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Berlin's Halal Doner - ‬2 min drive
  • ‪Cracker Barrel - ‬4 min drive
  • ‪Dave & Buster's - ‬4 min drive
  • ‪Taco Bell - ‬11 min walk

About this property

Red Roof Inn Rochester - Henrietta

Hotel with free parking, near Veterans Memorial Park
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 108 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester Hotel
Red Roof Inn Rochester Hotel Henrietta
Rochester Red Roof Inn
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Red Roof Inn Rochester Henrietta Motel
Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
Red Roof Rochester Henrietta
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.6
Rating 10 - Excellent. 209 out of 1003 reviews
Rating 8 - Good. 123 out of 1003 reviews
Rating 6 - Okay. 162 out of 1003 reviews
Rating 4 - Poor. 187 out of 1003 reviews
Rating 2 - Terrible. 322 out of 1003 reviews

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lukas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Stayed 1 night in Sep 2025

10/10 Excellent

Guy

Stayed 1 night in Jun 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Stayed 1 night in Sep 2025

8/10 Good

Donnell

Stayed 1 night in Sep 2025

4/10 Poor

Sean, Marcy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was in disrepair and smelled like dog. Smoking not allowed in rooms nor public areas, yet lobby smelled of pot at check-in.
Stayed 2 nights in Sep 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A mess

Extremely dirty. Wouldn't even shower there.
Stayed 1 night in Sep 2025

10/10 Excellent

Derek

Stayed 1 night in Sep 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Ivy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smell disgusting. Especially the one next to the office. The bathrooms were not clean. You can see pee stains on the walls. The bed has so much animal hair, I understand it’s a hotel that accepts animals but there’s no reason why the beds or anything smell like a dog that slept in it before I checked in.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cedric

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Wanda

Disliked: Cleanliness, amenities, property conditions & facilities
Toilet seat cracked Interior door lock screws pulling out of door casing. No wash cloth. No light on desk plus desk top was dirty. I went to front desk to ask for duct tape so I don’t get pinched when I sit down. I ask for Phillips screw driver do I could try to fix door. Oh and ask for wash cloth. I have pictures of you would like them.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs major updates

Needs major updates
Stayed 7 nights in Aug 2025

4/10 Poor

KHALID

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
It is an ok place. Good for one night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Saurabh

Liked: Cleanliness, property conditions & facilities
Room was spacious. Easy checkin and checkout.
Stayed 9 nights in Aug 2025

2/10 Terrible

michel

Disliked: Cleanliness
Fly in the room Smell like compactor room Door not closing properly Toilet seat not match with bowl Kids riding bike at door Smell marijana at parking lot near the room door.
Stayed 1 night in Aug 2025

2/10 Terrible

Sabrina

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was a horrible old wet dog smell. The ceiling had a black substance on them mixed with nicotine.
Stayed 1 night in Aug 2025

6/10 Okay

Giang

Travelled with family
Liked: Staff & service
It is okay
Stayed 1 night in Aug 2025

6/10 Okay

Greg

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs, stained bed sheets, bathroom door didn't close, very loud pipes
Stayed 1 night in Aug 2025

2/10 Terrible

Kimberly

Disliked: Amenities, property conditions & facilities
There was nothing to like about this property
Stayed 1 night in Aug 2025

10/10 Excellent

La'akea

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

6/10 Okay

Lynn

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025