2/10 Terrible
Gary
18 Mar 2025
Disliked: Staff & service
Safe yourself the time and money at the Novotel!
Have stayed here on numerous occasions due to the ease with which you can get to your flight but this was the last time. We are Honor members but still required to pay from $40 - $60 to get into your room before 3 pm despite there being MANY rooms cleaned and available when you try to check in. Since we travel extensively we are amazed at how this hotel tries to bilk you for every penny they can get! Whenever we travel to any other hotel in Europe, they do not require you to pay extra to get into your room before check in time if they have clean rooms available.
Novotel is almost as close to the airport, much nicer, much cheaper & allows you to get into your room early with no additional fee. Highly recommend switching to the Novotel as their personnel are much nicer as well.
Gary
Stayed 1 night in Mar 2025