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Prince's Gate Hotel

Photo gallery for Prince's Gate Hotel

Public bath
2 restaurants; breakfast, lunch and brunch served
Duchess Suite
Library
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Place, Government Gardens
    ‪2 min walk‬
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Designer Room

Designer Room

Designer Room

8.6 out of 10
Excellent
(20 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Estate Room

Estate Room

Estate Room

8.8 out of 10
Excellent
(45 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room

Classic Room

Classic Room

8.6 out of 10
Excellent
(35 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Duchess Suite

Duchess Suite

Duchess Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,151 reviews
The price is NZ$157
includes taxes & fees
2 July - 3 July
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About the area

Rotorua

With a stay at Prince's Gate Hotel, you'll be centrally located in Rotorua, steps from Government Gardens and within a 10-minute walk of Rotorua Energy Events Centre. .This family-friendly hotel is 0.3 mi (0.5 km) from Lake Rotorua and 0.3 mi (0.5 km) from Eat Street.

What's nearby

  • Government Gardens - 2 min walk - 0.2 km
  • Sir Howard Morrison Performing Arts Centre - 2 min walk - 0.2 km
  • Eat Street - 3 min walk - 0.3 km
  • Rotorua Night Market - 5 min walk - 0.4 km
  • Polynesian Spa - 6 min walk - 0.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪The Fainting Goat - ‬4 min walk
  • ‪Poco. - ‬5 min walk
  • ‪Aroma Cafe - ‬2 min walk
  • ‪Atticus Finch - ‬5 min walk
  • ‪Pig & Whistle - ‬5 min walk

About this property

Prince's Gate Hotel

Prince's Gate Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

Make yourself at home in one of the 50 individually decorated guestrooms, featuring refrigerators and minibars. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 3 outdoor pools or enjoy other recreational amenities including hot springs and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite at Duke's Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Prince's Gate Hotel has 2 restaurants serving breakfast and lunch.
Duke's Restaurant - This poolside restaurant serves brunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Duke's Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: NZD 30 to 35 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Bicycle tours
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30 per day

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 35 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kameron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Upgraded to a one bedroom unit - very spacious. Conveniently located right in the CBD.
Stayed 1 night in Feb 2026

10/10 Excellent

Lynn

Loved this hotel and our room was so comfortable. It’s unique and charming
Stayed 2 nights in Feb 2026

10/10 Excellent

Lorilei

Stayed 3 nights in Feb 2026

10/10 Excellent

Lorilei

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice to us. They helped us to book the best rate for an added night and with a late checkout. Very cool, old-fashioned decor. It is close to a lovely park and many restaurants.
Stayed 1 night in Feb 2026

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds and friendly staff. We couldn’t get the AC split unit to function properly.
Stayed 1 night in Feb 2026

10/10 Excellent

Cian

Stayed 2 nights in Feb 2026

6/10 Okay

Janice

Stayed 6 nights in Feb 2026

10/10 Excellent

Jeff, Boise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For us great location, easy walking to many pubs and restaurants. Clean and well running rooms. Friendly staff
Stayed 5 nights in Feb 2026

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Feb 2026

10/10 Excellent

Danilyn

Liked: Cleanliness, amenities, property conditions & facilities
Great location in interesting, unique & historic building!
Stayed 2 nights in Feb 2026

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Lovely large room with quite opulent furnishing. Bathroom could do with an upgrade though. Very friendly staff.
Stayed 2 nights in Feb 2026

10/10 Excellent

DC

Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2026

4/10 Poor

Elisabeth

Liked: Staff & service
This hotel needs a lot of TLV. The furnishings are shabby; our A/C didn’t work and our bathroom sink had a crack; paint peeling on the bathroom door. The staff are very friendly and try to accommodate us with the broken A/C. But the experience was disappointing.
Stayed 2 nights in Feb 2026

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Spacious clean room. Quiet. The receptionist, Sandeep was so helpful and a very kind person.
Stayed 2 nights in Jan 2026

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities
Loved the history of the hotel and the public areas were lovely. Enjoyed the view from the veranda and drinks on the veranda
Lunch on the veranda
Happy hour drinks
Stayed 2 nights in Jan 2026

6/10 Okay

Stephen Noel

Travelled with partner
Excellent location and characterful heritage hotel
Stayed 4 nights in Jan 2026

10/10 Excellent

Rachel

Stayed 1 night in Jan 2026

8/10 Good

Adrian

Stayed 2 nights in Jan 2026

10/10 Excellent

David, Mississauga

Liked: Cleanliness, amenities, property conditions & facilities
À unique stay; very comfortable,
Stayed 2 nights in Jan 2026

8/10 Good

Putiputi

Hotel & Design room 12 was novel on ground floor. Easy walking distance to Eat Streat & city centre. Unfortunately car park next to room being built made for moderate noise during the day. (No cars using hotel driveway behind Room though!) Room must be under housekeeping floor because there was a bit of noise both mornings 6ish too walking back & forth & dishes clinking.
Stayed 2 nights in Jan 2026

10/10 Excellent

mick

Stayed 1 night in Jan 2026

10/10 Excellent

Emre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Delightfully old school and quaint right next to the beautiful garden. Nice to see a hotel with some character and not another cookie-cutter modern trash. I would totally recommend to anyone, and it's walking distance to welcome center as well as restaurants.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really appreciated the historic value of this property. The story of the hotel is fascinating! The location was also central with easy walking access to cafes, restaurants, and the lakefront. The hotel staff were kind. We used Prince’s Gate as our launching point in Rotorua for three days to experience the volcanic areas of NZ. This included a sea plane flight with Volcanic Air, a visit to the free foot baths nearby the hotel, a drive to see Mt Doom in Tongariru National Park, and walks through wai o taupo and waimangu. The Prince’s Gate served as a good centralized location. We also appreciates the free parking right around the corner from the hotel.
Stayed 3 nights in Dec 2025