See all properties
Save

Prince's Gate Hotel

4.5 star property

Photo gallery for Prince's Gate Hotel

Public bath
Duchess Suite
Interior detail
Library
2 restaurants, breakfast served

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

View map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Tamaki Maori Village
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Room

Designer Room

Designer Room

8.6 out of 10
Excellent
(18 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Estate Room

Estate Room

Estate Room

8.8 out of 10
Excellent
(40 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

9.0 out of 10
Wonderful
(31 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite

Duchess Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool, a heated pool
Millennium Hotel Rotorua
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.1 out of 5, Very good, 1,006 reviews
The price is NZ$239
includes taxes & fees
19 Dec - 20 Dec
Millennium Hotel Rotorua

About the area

Rotorua

With a stay at Prince's Gate Hotel, you'll be centrally located in Rotorua, steps from Government Gardens and within a 10-minute walk of Rotorua Energy Events Centre. .This family-friendly hotel is 0.3 mi (0.5 km) from Lake Rotorua and 0.3 mi (0.5 km) from Eat Street.

What's nearby

  • Government Gardens - 2 min walk - 0.2 km
  • Rotorua i-SITE Visitor Centre - 2 min walk - 0.2 km
  • Eat Street - 3 min walk - 0.3 km
  • Tamaki Maori Village - 3 min walk - 0.3 km
  • Polynesian Spa - 6 min walk - 0.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Aroma Cafe - ‬2 min walk
  • ‪Pig & Whistle - ‬5 min walk
  • ‪Fat Dog Cafe & Bar - ‬4 min walk
  • ‪Yaki Yaki - ‬5 min walk
  • ‪Capizzi Pizzeria - ‬5 min walk

About this property

Prince's Gate Hotel

Luxury hotel with 2 restaurants and 3 outdoor pools
Prince's Gate Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

Make yourself at home in one of the 50 individually decorated guestrooms, featuring refrigerators and minibars. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including hot springs and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite at Duke's Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Prince's Gate Hotel has 2 restaurants serving breakfast and lunch.
Duke's Restaurant - This poolside restaurant serves brunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Duke's Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30 per day

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Reviews

Prince's Gate Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 515 out of 1003 reviews
Rating 8 - Good. 304 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

Reviews

4/10 Poor

Charnchai

Stayed 2 nights in Sep 2025

8/10 Good

ellen

Stayed 3 nights in Sep 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique and cool colonial hotel

Prince's Gate is a nice hotel that leans into its colonial history. It is warm and welcoming and the rooms have a style unlike other places in Rotorua. The location is also fantastic. Parking is only available on the street, not on the property.
Stayed 1 night in Sep 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Pool not available, dinner was great
Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, property conditions & facilities
Everything as described
Stayed 1 night in Aug 2025

10/10 Excellent

Summer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with a great location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great amenities, and very friendly staff.
Stayed 1 night in Sep 2025

8/10 Good

Timo

Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the park and visitors center with easy access to everything.
Stayed 2 nights in Aug 2025

8/10 Good

TSI CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except the heat pump easnt hot enough.
Stayed 1 night in Aug 2025

6/10 Okay

Catherine P

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Julia

Stayed 2 nights in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character building helps immerses you into the past rich tourist heritage of the area while providing an excellent level of comfort. Lots of nearby food options and attractions.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Adored the old character of the building and furniture. Was really nice sitting in the relaxing lobby by the fire while having a couple of drinks before dinner. Staff were lovely and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel, but it was wonderful. The staff was very pleasant. We loved having a glass of wine by the fireplace in the evening. Great location! We would definitely return.
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely old property very historic unfortunately bore was being replaced so pool and spa not woking however we were given acess to poly pools near by
Stayed 2 nights in Aug 2025

8/10 Good

neil

Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at this older but very charming hotel. We loved having a glass of wine in the evening by the fireplace. Great location for sights and shopping. Very walkable. We loved the proximity to Polynesian spa.
Stayed 2 nights in Jul 2025

10/10 Excellent

Beate

Stayed 1 night in Aug 2025

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indulge in a piece of history in this lovely old building
Stayed 1 night in Jul 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Paula L R

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The opportunities to improve was some of the cooking. Meats especially..Pork and pork crackling overcooked as was the Chicken in the Pot pie Breakfast bacon and cinnamon pastry rolls under cooked This cooking affected my rating the staff as 'excellent' Would definitely stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful ambience. Had a great stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Donna

Stayed 3 nights in Jul 2025