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The Tunbridge Wells Hotel

3.5 star property

Photo gallery for The Tunbridge Wells Hotel

Front of property
Birthday party area
Interior entrance
Suite
Family Room | Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

View map
58 The Pantiles, Royal Tunbridge Wells, England, TN2 5TD
  • Pantiles
    ‪1 min walk‬
  • Assembly Hall Theater
    ‪12 min walk‬
  • Groombridge Place
    ‪8 min drive‬
  • London (LGW-Gatwick)
    ‪40 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Royal Tunbridge Wells

With a stay at The Tunbridge Wells Hotel in Royal Tunbridge Wells, you'll be a 1-minute walk from Pantiles and 5 minutes by foot from Spa Valley Railway. .This hotel is 12.2 mi (19.7 km) from Hever Castle and Gardens and 0.6 mi (1 km) from Calverley Grounds.

What's nearby

  • Pantiles - 1 min walk - 0.0 km
  • Assembly Hall Theater - 12 min walk - 1.0 km
  • Tunbridge Wells Museum and Art Gallery - 12 min walk - 1.0 km
  • Eridge Rocks Nature Reserve - 5 min drive - 5.6 km
  • Groombridge Place - 8 min drive - 7.2 km

Getting around

  • Tunbridge Wells West Station - 6 min walk
  • Gatwick Airport (LGW) - 38 min drive

Restaurants

  • ‪The Sussex Arms - ‬2 min walk
  • ‪The Ragged Trousers - ‬1 min walk
  • ‪Fine Grind - ‬4 min walk
  • ‪Old Auction House - ‬1 min walk
  • ‪The Pantiles Tap - ‬1 min walk

About this property

The Tunbridge Wells Hotel

Hotel in Royal Tunbridge Wells with a 24-hour front desk and a restaurant
The Tunbridge Wells Hotel offers 20 accommodations with espresso makers and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 20 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and portable fans, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a hair salon.
Enjoy a meal at The Eating House, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Self parking (subject to charges) is available onsite.
The Eating House - This restaurant specializes in British cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 10 per day)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Eating House

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between September 13 and September 13.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day
Cribs (infant beds) are available for GBP 10.0 per night

Payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Tunbridge Wells Hotel
The Tunbridge Wells Hotel Royal Kent
The Pantiles Hotel
The Tunbridge Wells Ho

The Tunbridge Wells Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 125 out of 270 reviews
Rating 8 - Good. 91 out of 270 reviews
Rating 6 - Okay. 32 out of 270 reviews
Rating 4 - Poor. 19 out of 270 reviews
Rating 2 - Terrible. 3 out of 270 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jenni

Stayed 1 night in Mar 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in an excellent location. The staff make the hotel , their customer service is brilliant.
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay with friendly staff in a great location. Had a really good nights sleep on comfy bed.
Stayed 1 night in May 2025

6/10 Okay

V

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Good location

The staff were great, the restaurant and food was good, the hotel is a little tired, my first room was unbearably hot and noisy being on a main road, but they kindly changed me to a different room with aircon, but I had to leave unexpectedly at 05.30 this morning due to an emergency at home and it was really difficult to exit the hotel because the door release button wouldn't work initially! But all ok in the end
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, as always 💕
Stayed 3 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location - and staff excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Byrony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, perfect location

Excellent hotel in a perfect location for our visit. We stayed on the 3rd floor at the front of the hotel. Comfortable room. Some noise from passing inebriants, but nothing to keep us awake and to be expected in such a busy area. Fantastic restaurants close by and the Assembly hall just a short walk. Would definitely recommend.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Lovely location in the historic part of Royal Tunbridge Wells known as The Pantiles. Lovely furniture in the room, equipped with tea and coffee facilities. However the nespresso machine, telephone and bed end boards were covered in dust.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only disappointment was just a cup of coffee for breakfast and not a pot! Making breakfast quite an expensive meal.
Stayed 1 night in Apr 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tunbridge Wells Hotel

Old fashioned style hotel, very comfortable and friendly. Good service, food good. Location excellent.
Stayed 1 night in Apr 2025

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room Service WILL Happen!

The hotel is Amazing! I honestly disliked the fact that there's a NO ROOM service card to hang in the door. My interiors and laptop were left folded like nothing had happened. I personally dont like that option to NOT have that option.
Stayed 2 nights in Mar 2025

8/10 Good

Jason

Disliked: Cleanliness

Nice but wont stay again... would eat there again!

Lovely location for a stay in Royal Tunbridge Wells. We were on the top floor, 5 levels of very narrow and winding stairs, no lift. It was manageable but a little annoying. Staff were friendly. The room is quite small but sufficient. It was cold with a draft from the windows, often rattling in the wind. We also discovered a very large wet patch in the wall and floor in one corner, which we did mention upon check out. This is a major issue that needs addressing. We received an apology but nothing else. Be aware, parking is provided by crossing over a busy road. Also, charged at £10 per day! We ate in the restaurant and I can only provide compliments. The food was fantastic, perfectly served and cooked.
Stayed 2 nights in Feb 2025

10/10 Excellent

Simon

Stayed 1 night in Jan 2025

8/10 Good

Tracey

Liked: Property conditions & facilities
Very central. Spacious room and great staff. Bed was really comfy with crisp sheets and fluffy towels. Unfortunately bathroom was grubby and my feet were filthy after walking around the room!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Acceptable

Room very clean but bed really small. Did not have breakfast as knew it was not good value
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice friendly hotel

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Friendly, helpful staff. Room was comfortable and clean. Will stay again! Thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Niraj

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly cozy

Absolutely loved the stay. Staff were amazing, Breakfast was super tasty and great value. Beautiful lounge & bar area. Really enjoyed the Christmas switch on. Christmas huts along the Pantiles.
Stayed 2 nights in Nov 2024

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good and bad

It was nice welcoming hotel ,the manager was very attentive,had some food at night was very good ,the room was adequate the mattress was horrendous the springs on one side had gone ,woke up in the morning back was creasing me room was 41
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As we were on the top floor it was nicely quiet at night. Very handy location for the high street. Parking was easy. Breakfast was very good. Had a lovely stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024