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Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

4.0 star property

Photo gallery for Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

Free minibar, in-room safe, desk, soundproofing
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Point of interest
Daily buffet breakfast (EUR 18.90 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included

Explore the area

Map
111 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100
  • National Thermal Baths
    ‪5 min walk‬
  • Grand Cercle Casino
    ‪3 min drive‬
  • Thermes Chevalley
    ‪3 min drive‬
  • Chambery (CMF-Chambery - Savoie)
    ‪7 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed, Terrace

Free minibar, in-room safe, desk, soundproofing

Classic Room, 1 Double Bed, Terrace

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds, Terrace

Classic Room, 2 Single Beds, Terrace

Classic Room, 2 Single Beds, Terrace

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed, Terrace

Free minibar, in-room safe, desk, soundproofing

Privilege, Room, 1 Double Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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4.2 out of 5, Very good, (306)
The price is NZ$435
for 1 room
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About the area

Aix-les-Bains

When you stay at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz in Aix-les-Bains, you'll be next to a golf course, within a 5-minute drive of Aix-les-Bains Golf Club and Thermes Chevalley. .This golf hotel is 5.4 mi (8.7 km) from Plage du Bourget-du-Lac and 13 mi (20.8 km) from Le Revard.

What's nearby

  • National Thermal Baths - 5 min walk - 0.4 km
  • Château de la Roche du Roi - 12 min walk - 1.1 km
  • Grand Cercle Casino - 3 min drive - 2.5 km
  • Lake Bourget - 3 min drive - 2.4 km
  • Thermes Chevalley - 3 min drive - 2.5 km

Getting around

  • Aix-les-Bains - Le Revard Station - 3 min drive
  • Geneva International Airport (GVA) - 53 min drive

Restaurants

  • ‪Le Parc de Verdure - ‬3 min drive
  • ‪Centre des Congrès - ‬3 min drive
  • ‪La Rotonde - ‬3 min drive
  • ‪L'Escale Bretonne - ‬6 min drive
  • ‪L'Estrade Bar Restaurant - ‬3 min drive

About this property

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

Eco-certified hotel with a full-service spa and a health club
Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz offers 60 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a steam room.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SpaNuxe Domaine de Marlioz. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 60 air-conditioned rooms featuring free minibar items. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab dinner at Restaurant Biõz, a restaurant that specializes in French cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Aix-les-Bains? This hotel has 7833 square feet (728 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Restaurant Biõz - This restaurant specializes in French cuisine and serves breakfast and dinner.
Bar Flõ - This bar overlooks the pool and garden. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar Flõ
  • Restaurant Biõz

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Helicopter/aeroplane tours
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,833 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 1 2025 to June 30 2025 (dates subject to change):
  • Fitness facilities
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and ANCV Chèques-vacances; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Aix Bains Domaine Marlioz
Mercure Aix Bains Domaine Marlioz Aix-les-Bains
Mercure Aix Bains Domaine Marlioz Hotel
Mercure Aix Bains Domaine Marlioz Hotel Aix-les-Bains
Mercure Aix Bains Domaine Marlioz Hotel Aix-les-Bains
Mercure Aix Bains Domaine Marlioz Hotel Aix-les-Bains
Hotel Mercure Aix Les Bains Domaine de Marlioz Hotel
Mercure Aix Bains Domaine Marlioz Aix-les-Bains
Mercure Aix Bains Domaine Marlioz
Mercure Aix Les Bains Domaine de Marlioz Hotel Aix-les-Bains
Mercure Aix Les Bains Domaine de Marlioz
Mercure Hotel Aix-les-Bains Domaine Marlioz
Hotel Mercure Aix Les Bains Domaine de Marlioz Hotel
Mercure Aix Bains Domaine Marlioz Hotel
Mercure Aix Les Bains Domaine de Marlioz Hotel Aix-les-Bains
Mercure Aix Bains Domaine Marlioz Aix-les-Bains
Mercure Aix Bains Domaine Marlioz
Mercure Aix Les Bains Domaine de Marlioz
Mercure Hotel Domaine Marlioz
Mercure Aix-les-Bains Domaine Marlioz
Mercure Domaine Marlioz
Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz Hotel
Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz Aix-les-Bains
Hotel Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz
Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz Aix-les-Bains
Mercure Aix Les Bains Domaine de Marlioz Hotel
Mercure Aix Les Bains Domaine de Marlioz

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 77 out of 215 reviews
Rating 8 - Good. 79 out of 215 reviews
Rating 6 - Okay. 37 out of 215 reviews
Rating 4 - Poor. 15 out of 215 reviews
Rating 2 - Terrible. 7 out of 215 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raghu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel

8/10 Good

Warren

Travelled with family
Liked: Cleanliness, staff & service, room comfort
All in all, a lovely stay. Breakfast was fantastic. The space overall is a bit dated and worn, but it didn’t affect our comfort too much. Carpet should probably be changed sooner than later.
Stayed 2 nights in Nov 2019

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for exploring Aix-les-Bains

Easy to find accomodation on the outskirts of Aix-les-Bains.Great sized room with balcony. Extra seating in the room added to the comfort. The staff were very friendly and efficient in dealing with all of our queries. A lovely spa area with outside sun loungers. The quality of food in the restaurant was good. Ideal for a short or longer stay.
Stayed 4 nights in Aug 2019

8/10 Good

Avraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although we wake up at 04:30 am because of pipe leakage in the bathroom that caused flood all over the sleeping room , the reaction of the front desk was incredible - in a few minutes he change our room , stoped the leakage and promised not to charge our staying at that night. All other things was very good. It was a kind of nightmare but we know it can happen and its very important to know that the man from the front desk was efficient and immediately ofer us compensation.
Stayed 1 night in Jun 2019

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful location and very comfortable

Set in beautiful grounds, lots of parking space (important in this area) the staff were really friendly and helpful. Our room was a good size and balcony perfect. The only thing that dated the hotel was that the lift/elevator was a bit old and not very smooth but that was a minor issue. Room service was the full menu brought to our room, not some burgers and fries option! Also very welcoming for our labrador - an extra 10 euro was very reasonable to include her.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Below average

I ordered room service during my stay and had food poisoning, which led to throw up all night and ruining my trip. Breakfast had poor options...staff was unfriendly in restaurant. Not keen to assist. Reception team was polite and accomodating.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great discovery

Aix-les-Bains was a great discovery and the hotel was a perfect place to stay. Had a mountain view which was peaceful and quiet. Not far from the town and easy to visit the surrounding area. The eating area and spa looked good, but I was too busy to use it myself. Staff were very helpful.
Stayed 2 nights in Jun 2017

6/10 Okay

Alexandra

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Could be beautiful......

I found this dissapointing quality for a Mercure hotel. The best things are the food, both breakfast and dinner were lovely. Bed was very comfortable and the rooms are a great size. Staff are also excellent. The main issue here is the severe shabbiness of the whole place. Everything was stained, the decor was hanging off and ancient, carpets throughout are old & coming away, doors and fittings need replacing everywhere. Needs some serious attention.
Stayed 2 nights in Jun 2017

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel!

Very nice stay. Calm. I appreciated the access to the pool included to relax. Clean.

2/10 Terrible

Olivier B.

Disliked: Cleanliness, room comfort

wanted to relax...

Very, very disappointed about this Mercure Aix les Bains. The room was old and dirty. It felt like it hasn't been used for a while. Very surprising considering we paid for the privilege room (funny no for 175 euro?). The thermes were closed on Friday and Saturday. Still wondering why... maybe because it was a bank holiday? But then it means we should go to the hotel during the week when we work? The SPA is just OK, nothing fancy but it works. Bar and bartender were fine - in line with our expectations and the status of a 3 stars hotel (4 stars on the building). The reception did not speak English that well - which maybe explained why they did not bother to explain anything when we checked-in (thermes are closed, spa works, etc..). They, however, did not forget to mention the breakfast at 19 euro/ person.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Convenient and Well Priced

The hotel has all the basics. The front desk staff was very friendly. The rest of the hotel staff was so so. The rooms are a little out dated. The location is good and I love the free parking.

6/10 Okay

Verified traveller

Liked: Cleanliness

Not a 4 sar hotel

Realistically this is a 3 star hotel by western measures - the room interiors are dated, there are cables underneath the sink in the bathroom that are not really adding to the overall impression of the bathroom, carpets, curtains as well as pretty much else could do with a refurb. Not a 4-star choice at breakfast either - there is a little choice but nothing one is used to from other 4-star hotels. The spa area is tiny and on one of the days the saunas were turned off 1 hr before closing times (as observed by my colleague). All in all, I would not recommend this hotel if you find another viable option. It is not the worst but it is also not what one would expect from a 4-star establishment.

8/10 Good

cmc, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

I expected a budget type hotel and it was anything but. The excellent service and spa with pool was outstanding. The supper and breakfast were very good but not outstanding. The service for both meals was outstanding and prompt. I would recommend and stay there again.

2/10 Terrible

CI, UK

Disliked: Staff & service, property conditions & facilities, room comfort

avoid

over priced and over rated. sauna was not working during the week. facilities over crowded at weekend

6/10 Okay

Ezio, Geneva

Liked: Cleanliness, staff & service

Octagonal pool!

Nice place, with a beautiful park around. Nice and large (octaginal pool), and good spa facilities. You can also sunbath outside during the warm season. 15 min walk from the city centre, so location is not central, but this is the price for being surrounded by green. There is also a bus but rather infrequent. Bring slippers or flip flops for the pool since they are compulsory, and otherwise you have to buy them (I found 9 eur pretty expensive, but I never bought slippers in my life so this could be reasonable).

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

facilities not available for children

very disappointed to discover on arrival that some of the very basic facili-ties (including the swimming pool) were not available to children. This wasn't made explicit or implied in any off the details on hotels.com. This lack of clarity is not what I would expect from hotels.com or Mercure hotel. If we had known we would have booked somewhere else. I was left with two very disappointed kids and we struggled to explain why the empty swimming pool that they could see, they weren't allowed go in.

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Ghislaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accueil et qualités exceptionnelles pour cet hôtel

Je connaissais déjà l'établissement mais à chaque foisc'est un plaisir d'y séjourner. L'accueil et l'attention du personnel est vraiment soigné et on ne peut que remarquer le soin porté pour que le séjour se passe dans les meilleures conditions de la propreté des espaces communs à la qualité des chambres en passant par un service de restauration gourmands notamment pour le petit déjeuner.
Stayed 1 night in Mar 2025

6/10 Okay

Mohamad

Stayed 1 night in Mar 2025

4/10 Poor

Stephane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FABULEUX

Que du bonheur ! De l'accueil au départ, tout a été parfait. Merci au personnel d'avoir été au petits soins et d'avoir été aussi souriants et sympathiques. Une chambre au top avec une literie fabuleuse et d'une propreté irréprochable. La nourriture y était excellente et le service parfait.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Isabelle

Travelled with family
Liked: Cleanliness

Séjour moyen

Ce que j’ai lu sur la température des lieux s’est avéré vrai. Connaissant notre venue, pas de chambre attribuée, température très fraîche à notre arrivée. La demi-pension du soir s’entend pour 2 plats !
Stayed 1 night in Feb 2025

6/10 Okay

Marcin

Liked: Staff & service
Disliked: Room comfort

Daté, pour le prix les équipements sont médiocres

Sympa les photos de château sur le site… pour finir dans un HLM ! L’équipement de la chambre est limité, pas de bureau, patères arrachées, pas un sèche serviettes, literie moyenne. La piscine est datée et bondée, froide, hammam froid, jacuzzi froid, et surtout aucun créneau de massage dispo : comme c’est souvent le cas, pas de priorité donnée aux résidents. Bon point pour le restau avec un service de qualité et un brunch très complet. Peut-être qu’à Aix c’est une référence, acceptable en déplacement pro, mais vaut pas le déplacement pour un WE sympa en couple
Stayed 1 night in Jan 2025