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Lotte Hotel Busan

5.0 star property

Photo gallery for Lotte Hotel Busan

Indoor pool, outdoor pool, pool cabanas (surcharge), lifeguards on site
Lobby
Club Premier Suite Double (Club lounge access)
2 bars/lounges
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
  • Place, Lotte Department Store Busan Main Branch
    ‪1 min walk‬
  • Place, Seven Luck Casino
    ‪1 min walk‬
  • Place, Seomyeon Street
    ‪3 min walk‬
  • Airport, Busan (PUS-Gimhae)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed (King)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Double Bed (King)

  • City view
  • 53 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

9.8 out of 10
Exceptional
(14 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Twin Room (Deluxe)

City view

Family Twin Room (Deluxe)

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

City view

Deluxe Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Double Room

Premium bedding, down duvets, minibar, in-room safe

Premier Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room

Premium bedding, down duvets, minibar, in-room safe

Premier Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Deluxe)

City view

Club Room, 1 King Bed (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Club Twin Room (Deluxe)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 Double Bed (Premier)

City view

Club Room, 1 Double Bed (Premier)

  • City view
  • 49 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed (Family)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Double Bed (Family)

  • City view
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room (Family Twin)

Deluxe Twin Room (Family Twin)

Deluxe Twin Room (Family Twin)

  • City view
  • 69 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Busan

A stay at Lotte Hotel Busan places you in the heart of Busan, within a 10-minute drive of Nampodong Street and Gukje Market. .This casino hotel is 5.2 mi (8.4 km) from Gwangalli Beach and 5.4 mi (8.7 km) from Busan Exhibition and Convention Center.

What's nearby

  • Seomyeon Medical Street - 1 min walk - 0.0 km
  • Lotte Department Store Busan Main Branch - 1 min walk - 0.2 km
  • Seven Luck Casino - 1 min walk - 0.2 km
  • Seomyeon Street - 3 min walk - 0.3 km
  • Bujeon Market - 10 min walk - 0.8 km

Getting around

  • Seomyeon Station - 4 min walk
  • Busan Bujeon Station - 13 min walk
  • Gimhae Airport (PUS) - 25 min drive

Restaurants

  • ‪번영횟집 - ‬1 min walk
  • ‪The Lounge - ‬2 min walk
  • ‪도림 - ‬1 min walk
  • ‪INTHEMASS SEASONS - ‬1 min walk
  • ‪탄탄면공방 - ‬3 min walk

About this property

Lotte Hotel Busan

Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 650 individually decorated guestrooms, featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 43-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and bidets.
Relax at the full-service spa, where you can enjoy massages. Before a night out at the casino, the 2 hot tubs are a perfect way to relax and recharge. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at La Seine, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
La Seine - This buffet restaurant serves breakfast, lunch, and dinner.
Momoyama - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Toh Lim - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Mugunghwa - This restaurant specializes in Korean cuisine and serves lunch and dinner. Open daily.
The Lounge & BAR - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (KRW 25,000 per stay)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KRW 69,000 for adults and KRW 35,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Seine
  • Momoyama
  • Mugunghwa
  • The Lounge & BAR
  • Toh Lim

Things to do

  • 105 slot machines
  • 2 hot tubs
  • 42 gaming tables
  • Casino (27,502 square foot of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 43 floors
  • Banquet hall
  • Built in 1997
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's indoor and outdoor swimming pools are closed daily 10-minute break from 50 minutes to the hour of every hour.

Renovations and closures

The property will be renovating from April 1 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 60500.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 69000 for adults and KRW 35000 for children
  • Airport shuttle fee: KRW 66000 per room (one-way)
  • Airport shuttle fee per child: KRW 66000 (one-way)
  • Valet parking fee: KRW 25000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day
  • Pool fee: KRW 30000 per stay
  • Spa fee: KRW 25000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is property policy that children under 3 years old must wear waterproof diapers in the swimming pool.
This property requires guests to wear swim caps in the pool. Swim caps are available onsite with KRW 10,000.
For the comfort of guests using the swimming pool, this property does not permit guests with visible tattoos to use the facilities. Guests may use pool if tattoos are fully covered.
Guests should note that the fitness facility and the all-season heated pool are closed the 4th Wednesday of every month.

We should mention

Pool access available from 9:00 AM to 8:00 PM
Guests under 16 years old are not allowed in the health club or fitness facility
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Lotte Hotel Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1542 out of 2146 reviews
Rating 8 - Good. 428 out of 2146 reviews
Rating 6 - Okay. 106 out of 2146 reviews
Rating 4 - Poor. 39 out of 2146 reviews
Rating 2 - Terrible. 31 out of 2146 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel allowed us to seamlessly change our rooms for our next reservation. Thoughtful for them to arrange for us to shift on the same floor.
Stayed 1 night in Dec 2025

8/10 Good

Julie Phaik Hwa

Stayed 3 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Courteous staff and room was clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Taryn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional they had great amenities, efficiently addressed my needs, and went above my expectations it truly is a five star hotel with five star staff really appreciated my stay there.
Nice spacious room with modern features
Warm welcome from management
Wonderful day view
Nespresso machine and capsules provided by hotel
Stayed 14 nights in Oct 2025

10/10 Excellent

Joon

Stayed 1 night in Dec 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Place is beautiful
Stayed 2 nights in Dec 2025

10/10 Excellent

Cheong chuan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great service and 5star hotel standard as expected
Stayed 1 night in Dec 2025

10/10 Excellent

Nam

Stayed 3 nights in Dec 2025

10/10 Excellent

JIEUN

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staffs, great location, and cozy bed.
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

4/10 Poor

Alice Shuk Fun

Disliked: Staff & service, amenities
The staff make you feel unwelcome. Feel times Room make up does not replace tea cups and towels.
Stayed 7 nights in Nov 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and housekeeping are very responsive. Lobby can get pretty busy and it is nice being connected to a department mall with a grocery/deli in the basement. The perfume used in the hotel though was pretty strong in the hallways.
Stayed 4 nights in Nov 2025

10/10 Excellent

myeonghoon

Business traveller
Liked: Cleanliness, staff & service, amenities
Kind Staff and Clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Chin Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious and clean room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nguang Leng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay at Lotte Hotel! Location is superb and room is comfy and spacious ! We even got an upgrade , thanks to graciousness of the recept . Will definitely stay at Lotte when we r back in Busan !
Stayed 4 nights in Nov 2025

10/10 Excellent

Will

Stayed 1 night in Nov 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service
It was a nice hotel. We got upgraded to a higher floor with an amazing view of the city. The room was spacious and clean. Bed and pillows were comfortable. The staff were very friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel for traveling foreigners. I wish I could give this hotel six stars. Check-in staff were able to speak English very well and were eager to store bags since room was not ready. Clean hotel room and common areas including the department store. The breakfast buffet and the downstairs bakery was delicious and high quality. I didn’t use the pool, gym or spa. I will definitely stay here again in the future. Excellent service!
Stayed 3 nights in Nov 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with mall below and market in the area. Lots of food options.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beds were really comfortable and room size was ok for two people.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen, Phoenix

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 4 nights in Nov 2025

10/10 Excellent

Rajbans Singh, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean n great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Federico Luciano

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wow this is a nice hotel very well located and there is a staff that is so kind, alway with a smile. The hotel is a perfect spot to rest in rooms working A/C not one noise. everything is well preserved, the room is very clean, and the service call is top. I will be staying here again by far. Thanks
Stayed 2 nights in Nov 2025

10/10 Excellent

Myung Kyu

Stayed 2 nights in Nov 2025