The room looked clean at first glance although there was a very strong deodorizer smell; at closer look the bedspread was dirty; then a giant cockroach came out! There was food crumbs and another roach in the fridge…it was very late and I was exhausted so I folded back the spread and waited it out after calling
the front desk. The smoke alarm was missing parts wires hanging down, the next morning I explained the room had BUGS and I would be unable to continue my stay, I got an apology and promise of a refund,which I was assured by both men at the front desk. However no refund was issued, although the men were polite and promised a refund and did seem sincere in their apology, Expedia was no help, and should have waived the cancellation policy due to the poor and unsanitary conditions