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Best Western Plus Atrium Inn

2.5 star property

Photo gallery for Best Western Plus Atrium Inn

Lobby
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside
Reception
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View map
17401 IH 35 N, Schertz, TX, 78154-1265
  • Place, Randolph Air Force Base
    ‪9 min drive‬
  • Place, Joint Base San Antonio
    ‪9 min drive‬
  • Place, Natural Bridge Caverns
    ‪13 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Poolside

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the area

Schertz

With a stay at Best Western Plus Atrium Inn in Schertz, you'll be within a 10-minute drive of Laser Legend and Universal City Dog Park. .This hotel is 8.4 mi (13.5 km) from Natural Bridge Caverns and 12.9 mi (20.7 km) from Schlitterbahn New Braunfels Waterpark.

What's nearby

  • Cibolo Creek - Schertz Trailhead - 8 min drive - 6.8 km
  • Randolph Air Force Base - 9 min drive - 9.0 km
  • Joint Base San Antonio - 9 min drive - 9.0 km
  • Morgan's Wonderland - 10 min drive - 15.3 km
  • Natural Bridge Caverns - 13 min drive - 15.8 km

Getting around

  • San Antonio Station - 22 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪QuikTrip - ‬9 min walk
  • ‪Bill Miller Bar-B-Q - ‬6 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Whataburger - ‬9 min walk

About this property

Best Western Plus Atrium Inn

Hotel in Schertz with free breakfast and a fitness center
Best Western Plus Atrium Inn offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Flat-screen televisions with premium TV channels are provided, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Atrium
Best Western Plus Atrium
Best Western Plus Atrium Inn
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Schertz
Atrium Hotel Schertz
Best Plus Atrium Schertz
Best Western Plus Atrium Inn Hotel
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Inn Hotel Schertz

Best Western Plus Atrium Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1014 reviews
Rating 8 - Good. 275 out of 1014 reviews
Rating 6 - Okay. 111 out of 1014 reviews
Rating 4 - Poor. 32 out of 1014 reviews
Rating 2 - Terrible. 30 out of 1014 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

George

Liked: Amenities, property conditions & facilities
Room was clean and comfortable. Atrium was very nice.
Stayed 1 night in Aug 2025

6/10 Okay

Delores, El Paso

Travelled with family
Liked: Cleanliness, property conditions & facilities
The reason for my three star score had to do with the front and breakfast staff. The facilities (room, lobby, maintenance, cleanliness) were excellent. The cleanliness of the room and maid staff were excellent. Upon arrival, I had a minor issue with the check-in staff. There was a miscommunication between the two of us, which ended with him implying that it was my fault entirely. On checkout, another minor issue I have never encountered regarding a receipt, "We can't print it out" -- you have to go to Expedia. This has never happened before in all my reservations with Expedica. And, lo and behold, the second Expedia hotel on the trip offered to print and/or send my receipt to my email. So, there stars. The breakfast staff were unfriendly and marginally helpful, but they did keep the breakfast area clean and supplied.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean, modern, reasonably priced, highly recommend

fully enjoyed my stay. reasonably priced motel, clean modern room, well maintained premises with courtyard and pool, warm breakfast (eggs, juice, etc.), courteous staff. highly recommended
Stayed 3 nights in Jul 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Property, Friendly Staff, easy access to the property. Comfortable, Clean Room. Will certainly consider this property again.
Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Salvador

Travelled with partner
Liked: Staff & service
Generally staff and maintenance of facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Wyant

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities
Nice and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Tremale

Very nice staff, check in was easy and quick. Pool and spa was amazing as well!
Stayed 1 night in Jul 2025

2/10 Terrible

Jon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I showed the front desk the mold on the lamp shade and they gave us another room with the same issue and told us we had to deal with it. They didn't even discount or comp the room upon the nasty unsafe environment.
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, decent, safe hotel

Lovely staff and amazing atrium
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The best
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 1 night in May 2025

10/10 Excellent

Raelynn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great hidden gem!!

Get a poolside room, you won't regret it!!
Stayed 1 night in Jun 2025

2/10 Terrible

Rick

Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again.

Nice stay. Clean and comfortable rooms, good breakfast, staff was nice, and good location.
Stayed 4 nights in Jun 2025

6/10 Okay

Darrell

Business traveller
Liked: Cleanliness, staff & service

Not bad, not good.

The carpet needs replacing and the room needs to be updated.
Stayed 3 nights in Jun 2025

10/10 Excellent

AMBER

Stayed 3 nights in Jun 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Kia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful.
Stayed 1 night in Jun 2025

6/10 Okay

Katrina

Over all it was okay
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Clean, quiet, and convenient.
Stayed 2 nights in May 2025

10/10 Excellent

daniel

Stayed 3 nights in May 2025

6/10 Okay

Abbie

Stayed 1 night in May 2025