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SureStay Plus by Best Western San Antonio Fiesta Inn

2.5 star property

Photo gallery for SureStay Plus by Best Western San Antonio Fiesta Inn

Free daily full breakfast
Property amenity
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

View map
13535 W Interstate Highway 10, San Antonio, TX, 78249
  • University of Texas at San Antonio
    ‪2 min drive‬
  • The Shops of La Cantera
    ‪3 min drive‬
  • Six Flags Fiesta Texas
    ‪5 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Antonio

With a stay at SureStay Plus by Best Western San Antonio Fiesta Inn in San Antonio (Northwest Side), you'll be within a 5-minute drive of University of Texas at San Antonio and The Rim Shopping Center. .This hotel is 3.6 mi (5.8 km) from Six Flags Fiesta Texas and 13.5 mi (21.8 km) from River Walk.

What's nearby

  • University of Texas at San Antonio - 2 min drive - 1.9 km
  • The Shops of La Cantera - 3 min drive - 3.8 km
  • USAA Corporate Office Headquarters - 3 min drive - 4.6 km
  • The Rim Shopping Center - 4 min drive - 4.9 km
  • Six Flags Fiesta Texas - 5 min drive - 4.5 km

Getting around

  • San Antonio Station - 18 min drive
  • San Antonio International Airport (SAT) - 18 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Whataburger - ‬16 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Taco Palenque UTSA - ‬8 min walk
  • ‪Chicken N Pickle - San Antonio - ‬14 min walk

About this property

SureStay Plus by Best Western San Antonio Fiesta Inn

Hotel with free breakfast, near University of Texas at San Antonio
SureStay Plus by Best Western San Antonio Fiesta Inn offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary full breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1994
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Fiesta
Best Western Fiesta Inn
Best Western Plus Fiesta
Best Western Plus Fiesta Inn
Best Western Plus Fiesta Inn San Antonio
Best Western Plus Fiesta San Antonio
Plus Fiesta
Best Western Fiesta Hotel
Best Western Plus Fiesta Hotel San Antonio
Best Western Plus Fiesta Inn
SureStay Plus by Best Western San Antonio Fiesta Inn Hotel
SureStay Plus by Best Western San Antonio Fiesta Inn San Antonio

Reviews

SureStay Plus by Best Western San Antonio Fiesta Inn Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 449 out of 1004 reviews
Rating 8 - Good. 267 out of 1004 reviews
Rating 6 - Okay. 138 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 73 out of 1004 reviews

Reviews

6/10 Okay

Glenda

Breakfast didn’t have a great variety, pool wasn’t very clear however, they did come to clean the room every day.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming and the beds and pillows were great not to mention an amazing swimming pool.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jenifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so nice and friendly!
Stayed 1 night in Jun 2025

2/10 Terrible

Roberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was vape in the room when we got there. There were people at the pool smoking weed. The smoke detector was missing inside the room. The room was hot and did not cool down till after 10 pm. THE lady who checked us in made it difficult and when I asked to switch rooms.she came up with excuses to not switch us rooms, she was the worst. I would not recommend this place.
Stayed 1 night in Jun 2025

10/10 Excellent

Blas M

Liked: Amenities
Everything was fine
Stayed 3 nights in Mar 2025

8/10 Good

Salvador, Forney

Liked: Amenities
ok for the price
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. It fit what we needed for 1 night's stay. Quiet. Easy access to dining options.
Stayed 1 night in Jun 2025

6/10 Okay

michael

Disliked: Cleanliness
dirty floors
Stayed 1 night in May 2025

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Refrigerator not cold enough, toilet didn't flush, hard to turn shower knob, no waffle syrup, breakfast cold
Stayed 1 night in Jun 2025

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ac was cold and room was great!
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Liked: Property conditions & facilities
Very nice and quiet. Staff is great
Stayed 1 night in May 2025

8/10 Good

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
the property was nice and well kept.
Stayed 2 nights in May 2025

2/10 Terrible

Autumn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motel-Nothing Plus About it-Very Ran Down

All I can say is please save yourself... this place is absolutely awful. The only good thing I can say is that my car wasn't broken into like others have reported. Otherwise there is nothing else positive about this place it's extremely old, worn down, TV did not work, phone in the room did not work, toilet was loud and running, and worst of all there was zero hot water. Then they have the nerve to charge a $100 deposit for staying there. This place is an absolute joke. Go at your own risk but you have definitely been warned.
Stayed 2 nights in May 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very acommodating. We needed a room for a physically challenged family member and the room and bathroom was well thought out. The bedding, curtains, flooring, bathroom were all clean. Very quiet, breakfast was avaiable. Highly recommend them.
Stayed 4 nights in May 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air was on when i got there, thank goodness cause it was hot out. Room was clean And it was a quiet night. :)
Stayed 1 night in May 2025

8/10 Good

Ovidio

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rita

Stayed 1 night in Apr 2025

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad experience- wont stay there again

The sheets on the bed looked dingy and very faded, and the pillows had a bad smell. Had the sheets changed on 1 bed and 2 different pillows wete brought in. Warer was off for over 3 hours and nothing said. No hot water available after the water was turned back on. Bad experience wont be staying there again.
Stayed 2 nights in May 2025

4/10 Poor

Marilyn

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We went through 3 rooms before we found one that the door worked and didn’t smell like smoke. The ice machine was broken. Breakfast was dismal, where most hotels have an assortment of bagels, muffins etc. they had white bread and wheat bread. The coffee cups did not have lids that fit. It took me two lids to figure that out.
Stayed 5 nights in Apr 2025

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Give it a pass

They don’t answer their phone-it rang for a full 6 minutes. The staff were civil, but helpful they were not. It is apparent they are running it “on the cheap”. I can’t imagine any reason to stay there again.
Stayed 2 nights in Apr 2025

2/10 Terrible

Dr Brad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
People are rude
Stayed 1 night in Mar 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Motel experience at Hotel price

Run down DIRTY. 1st room had pubic hair in bed and FECES/POOP smeared on the outside bowl of toilet. Got another room but only improvement was no poop. I think. Lol. No pool maintenance, lots of bugs and leaves etc. Very dirty elevator. Even gave me a used and dirty sleeve for my key cards at check in...DEFINITELY DO NOT RECOMMEND. Its a 50$ per night motel experience that I paid double for on a Discount site.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value fo the area
Stayed 1 night in Apr 2025

4/10 Poor

Felicia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was sticky spots on the carpet, the tv wasn’t working on and off. There wasn’t any conditioner in the dispenser for the shower.
Stayed 2 nights in Apr 2025

4/10 Poor

sweety

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sadly, our stay was not what we hoped for. While the staff was friendly and tried to be helpful, the room itself was in poor condition. The bathroom had mold, there was no soap or shampoo, and the shower head barely worked. The towels provided were terrible—thin, old, and honestly worse than wash rags. They didn’t feel clean at all, which was really disappointing. For the price, we expected a much higher standard. Hopefully, they take this feedback seriously and make improvements.
Stayed 1 night in Apr 2025