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SureStay Plus by Best Western San Antonio Fiesta Inn

2.5 star property

Photo gallery for SureStay Plus by Best Western San Antonio Fiesta Inn

Free daily full breakfast
Outdoor pool, pool umbrellas, pool loungers
Exterior
Property amenity
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

View map
13535 W Interstate Highway 10, San Antonio, TX, 78249
  • Place, University of Texas at San Antonio
    ‪2 min drive‬
  • Place, The Shops of La Cantera
    ‪3 min drive‬
  • Place, Six Flags Fiesta Texas
    ‪5 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Antonio

With a stay at SureStay Plus by Best Western San Antonio Fiesta Inn in San Antonio (Northwest Side), you'll be within a 5-minute drive of University of Texas at San Antonio and The Rim Shopping Center. .This hotel is 3.6 mi (5.8 km) from Six Flags Fiesta Texas and 13.5 mi (21.8 km) from River Walk.

What's nearby

  • University of Texas at San Antonio - 2 min drive - 1.9 km
  • The Shops of La Cantera - 3 min drive - 3.8 km
  • USAA Corporate Office Headquarters - 3 min drive - 4.6 km
  • The Rim Shopping Center - 4 min drive - 4.9 km
  • Six Flags Fiesta Texas - 5 min drive - 4.5 km

Getting around

  • San Antonio Station - 18 min drive
  • San Antonio International Airport (SAT) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Dutch Bros Coffee - ‬10 min walk
  • ‪Whataburger - ‬16 min walk
  • ‪Taco Palenque UTSA - ‬8 min walk

About this property

SureStay Plus by Best Western San Antonio Fiesta Inn

Hotel with free breakfast, near University of Texas at San Antonio
SureStay Plus by Best Western San Antonio Fiesta Inn offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary full breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1994
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Fiesta
Best Western Fiesta Inn
Best Western Plus Fiesta
Best Western Plus Fiesta Inn
Best Western Plus Fiesta Inn San Antonio
Best Western Plus Fiesta San Antonio
Plus Fiesta
Best Western Fiesta Hotel
Best Western Plus Fiesta Hotel San Antonio
Best Western Plus Fiesta Inn
SureStay Plus by Best Western San Antonio Fiesta Inn Hotel
SureStay Plus by Best Western San Antonio Fiesta Inn San Antonio

SureStay Plus by Best Western San Antonio Fiesta Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 455 out of 1004 reviews
Rating 8 - Good. 264 out of 1004 reviews
Rating 6 - Okay. 133 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 75 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Surya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was comfortable, A/C worked well, plenty of parking. No issues
Stayed 2 nights in Jul 2025

10/10 Excellent

Anoop

Stayed 5 nights in Jul 2025

4/10 Poor

roel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Great staff , dirty room
Stayed 1 night in Jul 2025

2/10 Terrible

Timothy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

6/10 Okay

Ricardo

Travelled with family
I didn't like the staff manners, behaviors. And they request a 100 dollars deposit which is not common and it didn't inform while doing the reservation. For these two reasons I will not come back again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rachel

Stayed 2 nights in Jul 2025

8/10 Good

Danny

Travelled with family
I only saw that you don’t have safety bars in your bathtub area
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Travelled with partner
Frig wasn’t working properly.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Other that the cable in my first room not working, they moved me quickly. The service was great and room really comfortable
Stayed 1 night in Jul 2025

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The bathtub wasnt draining so every time we took a shower the water would stay there. Other than that we always stay there.
Stayed 3 nights in Jul 2025

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Anthony

Stayed 2 nights in Jul 2025

8/10 Good

Robert

Stayed 2 nights in Jul 2025

2/10 Terrible

Nora

Travelled with family
Disliked: Amenities, property conditions & facilities
8 stars is a joke
Stayed 1 night in Jul 2025

2/10 Terrible

Nakisha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property does not deserve 8.0 rating. It’s old and outdated. It stinks and it’s dirty! HORRIBLE! DO NOT RECOMMEND
Stayed 1 night in Jul 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lucia Catalina

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool was marvelous and the rooms were great. The only thing I didn’t like was the bathtub water took forever to go down. Other than that it was great.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

4/10 Poor

Angel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Although this was close to the theme park we were visiting, it is not something I will go back to. The bathroom was very dirty from the toilet to the mold in the bathtub and on the walls. We did not use it at all! The blinds by the door were broke which means people could look into our room. Also the gate was down which we were unable to park in front of our room. The breakfast was just okay. Basic stuff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service was excellent

The moment I walked in I was greeted with the friendliest/welcoming smile. She made me feel right at home
Stayed 2 nights in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Below average.

Well for one the unexpected 100 dollars deposit , the cost of a soup at lobby for 3 bucks when average is .50 cents, no restaurant facilities whithning walking distance, pool was dirty, there was a roach in the bathroom
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good overnight stay. And in check-in the night clerk took into consideration that because of elder guest, he assigned us a ground floor room with easy access from parking lot.
Stayed 1 night in Jun 2025

6/10 Okay

Kenneth, Midlothian

Travelled with family
Pleasant stay, breakfast was ok with sausage links, scrambled eggs, waffle. Receptionist "Ayu" was outstanding customer service. Only negative were 1.The room door deadbolt did not lock properly. 2. Maid room service was poor, she barely took the trash out and picked up the dirty towels, she did not replenish with new clean towels. I addressed the issues to the receptionist to inform maintenance of the room problem issues.
Stayed 2 nights in Jun 2025